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“Nice, Modern, Clean LInes”

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Sheraton Kampala Hotel
Ranked #5 of 107 Hotels in Kampala
Reviewed 31 July 2009

Nice hotel - recently rennovated (at least the eighth floor and above have been re-done) with clean lines, modern furniture. I took a peek at the lower floors and the furniture was dark wood, older looking carpeting so am not sure if ALL floors have been rennovated. VERY attentive staff. Breakfast included with room - delicious, many choices of food. Arrangements for airport pick up (highly recommended) as well as airport drop off was very efficient. Gym contained good equipment - clean and well staffed.The hotel is gated, surrounded by a spacious park. I would stay here again!

  • Stayed: July 2009, travelled on business
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Thank LaFamilleAventureuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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720 - 726 of 786 reviews

Reviewed 28 June 2009

I stayed here for several days while I was on a business trip to Uganda. This place has an excellent and friendly staff that works with us at every level. Great breakfast and dinner buffet. It is conveniently located near many restaurants, Casinos, and local shops. Nice pool and a great spa. Looking forward to going back to Kampala.

  • Stayed: April 2009, travelled on business
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Thank GIfishguy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2009

I stayed at the Kampala Sheraton in February 2009 and really enjoyed myself!

Pros
-- Incredibly friendly staff!!! I celebrated my birthday during the trip and they really went above and beyond to make me feel special on my big day. Fantastic! I really don't think I've ever been surrounded by such friendly, professional hotel staff.
-- Central location in town
-- Comfortable rooms with A/C, DSTV with good movies, reliable internet

Cons
-- While their nightly entertainment is really fun, people who stayed above the restaurant area complained of the noise. I stayed on the other side of the hotel and heard nothing.
-- Smallish rooms
-- Fairly expensive room service and restaurant
-- Fairly expensive to get a car taxi from the hotel (about $5-10 each way!)

  • Stayed: February 2009, travelled on business
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Thank valerie210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2009

The hotel has a great location, right in the city centre. I always ask for a city facing room on one of the top floors: panoramic views of Kampala and the surrounding hills. The hotel's had a major makeover in the last year and a half. It has some good restaurants. The breakfast room will put you in the African mood straightaway with the large balcony surrounded by lush vegetation.
Room serivce is very hit and miss (usually miss) and the evening entertainment (necxt to the outside buffet restaurant) consists of some teenage girls and akeyboard player warbling their way through pop classics at full volume for hours on end.
The pool is great and features in the movie 'Last King of Scotland'

  • Stayed: December 2008, travelled on business
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Thank Bashi_Mwepu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2009

Great location, nice rooms with view. I stayed on the 11th floor and loved it. The different services offered on location were good. Stayed there 12-13-2008-12-19-2008

Thank Ugandanrebirth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2008

We have been using the Sheraton for nearly 20 years. It is centrally located with large pleasant grounds, modest but comfortable rooms, a renovated lobby and coffee shop (with cheap furniture) and a nice swimming pool. The health club is reasonable although sometimes poorly maintained. The lockers are cramped and they do not provide soap without asking. But the staff are poorly trained and some are unfriendly and even rude. Worse the management makes it clear that they do not want to hear customer complaints or criticisms. In general it is disappointing for a Sheraton and not a professional operation. One is far better off at the relatively new Serena where everything is far better and the management believe that without clients they have no hotel.

  • Stayed: June 2008, travelled on business
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Thank echandobuena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2008

Stayed here for 4 nts at the beginning of an African adventure using SPG points. Had a fabulous stay! Great service, food, cheap massages, nice pool, good location. Room was really nice! Would definitely stay here again if back in Kampala!!

  • Stayed: October 2008, travelled as a couple
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Thank ladela13lala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Kampala Hotel

Address: Ternan Avenue, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Kampala
#4 Luxury Hotel in Kampala
Price Range: £135 - £238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kampala Hotel 4*
Number of rooms: 236
Official Description (provided by the hotel):
Book and Earn SPG Points! Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the central business district area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 236 guest rooms and suites, which are each decorated with a local flavor and homey comfort. Our well-equipped fitness centre - complete with a cardiovascular gymnasium and outdoor pool - will make your stay more relaxing. If you're joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities - including a Grand Ballroom -with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available. Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am. Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one. ... more   less 
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Also Known As:
Sheraton Kampala
Kampala Sheraton

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