I am very regular guest at Speke Hotel and i have always liked the services at Speke Hotel. But this time i was compelled to join Trip Advisor and write about this incident that took place, and the manner it was handled by the Management here.
Later in the night after having my dinner when i enter my room, i started bleeding from nose due to High blood pressure. I inform the reception and the Manager (Mr. Alfen) immediately came to my room with a First Aid Kit, thinking i had fallen. When he found out that it was due to the blood pressure, he informed his colleague and took me to the Hospital. By the time we reached hospital the General Manager (Mr. Chetan) and Rooms Manager (Mr. Harsh) had also reached the hospital. They waited till late in the night until the doctors had operated on me and also completed all the formalities of the Hospital. The next day the very rooms Manager had come to pick me up from the Hospital.
I appreciate the concern and thorough professionalism shown by the Management of Speke Hotel. My sincere thanks to Mr. Chetan, Mr. Alfen and Mr. Harsh to care of me in such difficult time.
- Official Description (provided by the hotel):
- Speke Hotel is the part of The Speke Group of Hotels, Proudly owned by The Ruparelia Group of Companies. One of Kampala's oldest hotels, Speke Hotel was taken over by The Ruparelia Group in the year 1996. It was then, given a major facelift to add comforts to age and grace. All rooms are air conditioned have wooden floors, satellite television and a minibar.Speke Hotel is located in the heart of Kampala, close to banks and business centers and offers all the charms of bygone days complimented by efficient, modern services and facilities. It offers various dishes, daily entertainment, well stocked bar and business meeting venues.Speke Hotel has three Restaurants and a Bar: Pizzeria – The Italian Cuisine, Khyber Pass – The Indian Cuisine, Rock Café – The Continental Cuisine and Rock Bar – The Cocktail Bar.Speke Hotel holds a special place in the history of Uganda. Come and experience the courteous hospitality so natural to the people of Uganda. ... more less
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- Also Known As:
- Speke Hotel Kampala