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“Clean rooms”

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Shangri-La Hotel Uganda Ltd.
Ranked #55 of 100 Hotels in Kampala
Nairobi
2 reviews
“Clean rooms”
Reviewed 24 June 2013

Clean rooms though they have a "funny" smell - couldn't figure out what it was. It wasn't pleasant. On the first night I experienced a hard, springy mattress. The breakfast is very basic. Location-wise...It's in a good, secure part of town. Overall, I would recommend it if you are on a budget; don't care what food is served at the hotel; or have plans away from the hotel and only come back to sleep!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RuWangs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 reviews from our community

Traveller rating
    5
    18
    8
    2
    3
See reviews for
3
2
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26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Falmouth, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 December 2012

As an overseas consultant and frequent visitor to East Africa, I was delighted to discover this hotel. The rooms are spacious, clean and comfortable with fast Internet connection from room and poolside. Rooms have been tastefully refurbished and are spotless. All the mod cons you would expect from an up market hotel but half the price, TV, minibar, hair dryer and complementary laundry service! Hot and powerful shower, access to pool, gym, salon and tennis lessons (!) from the Kampala Club to which it is adjoined. Central and safe location - opposite the Sheraton. Staff are pleasant and professional. The hotel is small enough that it has a nice personal feel about it. Rooms have AC (though I didn't use mine). Better still, they have mosquito nets on all the windows so you can have the lights on and windows wide open if you prefer fresh air. Breakfast - cakes, fruits, eggs, toast, porridge ect is served in the pretty garden at the back. Full marks! Best value for money in Kampala.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SailingJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 November 2012 via mobile

One night stay at this hotel, as you walk down the hall, you can hear the sounds of another resident urinating and their choice of music playing. Wifi extends 20m from source. Room had AC but no remote. Breakfast was ordinary and cold. additionally no milk in room to have with
your morning coffee. The staff were unwilling to bring some to the room until after breakfast had passed.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albyslade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kampala hotels

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 December 2011

I really disagree with part of Djarabis review. I have stayed here probably ten times. Its not a brilliant hotel but very good for the price and you have to be fair when you review a hotel. There are absolutely no mosquitos in this hotel ( particularly the upstairs rooms). All the windows to the communal corridors are closed upstairs before dark and the rooms have nets on the windows and airconditioning in most of the rooms. Whilst there was one incident where some cockroaches emerged from the broken bath panel i have never seen one since.

Stayed September 2011, travelled on business
Helpful?
2 Thank jelgoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Cathie, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 November 2011

The hotel is situated in the safe precinct of the Kampala Club and is quite handy to the majority of city sites. Sadly, it is in dire need of a large refurbishment programme. Just about everything is in need of replacement - the outdoor breakfast area tables and chairs are all uneven, the carpets in the room I stayed in needed cleaning, the curtains were shabby, etc. The daily laundry feature was very handy if you are travelling light but the breakfast was ordinary. One thing that was particularly annoying was that if you slept in and then went to shower you got lukewarm or almost cold water - rise early and get hot water. One beacon in the establishment was Fred, a Ugandan national who could not do enough to help, nothing was too much trouble and always with a smile. If you can accept a certain amount of mediocrity, the location and price are enough to tempt you to stay here.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 31 October 2011

This hotel is located near the Stanbic Bank and Kakumatt, downtown Kampala. The price is reasonnable and the staff is very friendly and helpful. The rooms are quite nice and well equipped, but many cockroaches are to be met... No mosquito nets provided. The breakfast is included and generous.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djarabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 October 2011

I liked this place despite the so-so rooms

All laundry is include in room rate, this was useful as I was 7 days into a 2 week trip.

Wireless is included and worked relatively well.

Breakfast is included but definitely nothing special.

Overall service is good and there is secure parking.

You also get access to the Kampala Club that offers reasonably priced drinks.

Good value for the money directly across from the Sheraton in the center of town

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saint77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Uganda Ltd.

Property: Shangri-La Hotel Uganda Ltd.
Address: Plot 8/10 Ternan Avenue at Kampala Club | opposite Sheraton Hotel, inside Kampala club, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Spa Hotel in Kampala
Price Range (Based on Average Rates): £
Hotel Class:3 star — Shangri-La Hotel Uganda Ltd. 3*
Number of rooms: 13
Official Description (provided by the hotel):
Shangri-la Hotel Uganda is one of the most safe and centrally located Hotels in Kampala located at the prestigious Kampala Club. This elegant hotel will flatter you with warm hospitality and personalized service not so common in the city. You will enjoy ultimate comfort and convenience while you stay in any of our rooms with an uncomparable service level.While staying with us, you will receive numerous special amenities including complimentary continental Buffet Breakfast every morning, free laundry, Shoe polishing service, Free Internet Connection in all rooms, International & local direct Dialing at a good cost. ... more   less 
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Also Known As:
Shangri La Hotel Kampala

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