I frequently travel to various African nations on business and have a pretty good read on reasonable expectations of the African hotel scene. The Serena Kampala surpasses most of my expectations. Arrival was a smooth experience, from the airport pick-up, to a friendly and efficient check-in. I was shown to a nice room with a good view. It was fairly close to the elevator but I was never bothered by hallway noise. The bathroom was spacious and stocked with high end amenities. During my 10 day stay I tried all the restaurants and room service. I recommend you pay a bit more to eat at the "Pearl of Africa"--it was a worthy indulgence and I was treated like royalty despite being a single diner. The fitness area makes for a great workout and pool area is very nice as well. Unlike many hotels, it's a bit tucked away from the main areas, and while it has bar, you don't have hundreds of people stare at you if you take a dip.
- Official Description (provided by the hotel):
- An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa ... more less
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