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“Wonderful restful ambience with super friendly staff”

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Kampala Serena Hotel
Ranked #2 of 104 Hotels in Kampala
Certificate of Excellence
Reviewed 11 September 2010

Gardens, spa and pool are a must after a stressful business day - no better place to decompress.

Staff are knowledgable and extremely friendly and helpful without getting in your way

  • Stayed: August 2010, travelled on business
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Thank TDon1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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584 - 590 of 673 reviews

Reviewed 16 August 2010

Kampala Serena gives the feeling of an Oasis in the middle of the desert. Situated in the heart of Kampala City, one can be fooled into thinking you are walking in the jungles where the gorillas reside.

The Service is good and everyone is hospitable. The rooms are amazing with a blend of African, Muslim and Arabic art and all the other amenities are superb especially the Spa and Gym.

I recommend it to EVERYONE

  • Stayed: August 2010, travelled on business
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Thank OWORA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2010

Clearly a world class hotel providing you with anything you could need on a business trip. The rooms are very spacious and well equipped, the service quality is excellent.
The attached price tag does however surprise...

  • Stayed: July 2010, travelled on business
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Thank Bern77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2010

This is a great hotel. If you can, stay there. The grounds are unbelievable, restaurants are fabulous, the facility is new and even the fitness center is very nice. 5-stars well deserved..

  • Stayed: February 2010, travelled on business
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Thank Kent W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2010

Hotel was lovely but as a female travling alone found the staff made a bit too much of a fuss but other than that the hotel was lovely, Room were nice internet access etc

Stayed: October 2009, travelled on business
Thank tinkerbell147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2010

i always stay there in Kampala.
Not far from the center city life...

  • Stayed: April 2010, travelled on business
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Thank boulou0070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2010

nearly a reall 5 star in eastern africa. Best hotel of eastern africa. extremly friendly staff.
One b mol food requirres a complet shift to higher standarts.

  • Stayed: April 2010, travelled on business
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Thank dustyharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kampala Serena Hotel

Address: P. O. Box 7814, Kintu Road, Kampala 256, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 104 Hotels in Kampala
Price Range: £210 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kampala Serena Hotel 5*
Number of rooms: 152
Official Description (provided by the hotel):
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa ... more   less 
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