I used to choose Metropole for some trips a couple of years back - spacious rooms, central location and overall good value. This time, there seems to have been a change of management, or good reviews on Tripadvisor have made them lazy.
The rooms are still ok and it's clean and nice, in a very "modern tacky" way. But internet is significantly slower which is a big problem in my line of work. Ten different networks, all of them with crappy, unreliable connections.
The a/c in my room was the worst part of my experience, given I came here during the really hot weeks leading up to the rainy season. Their new card locks mean that as soon as you leave your room, not only all the lights but also all electricity and a/c switch off, which means you can't leave a camera or computer for charge and you'll come back to a boiling hot room which takes hours to cool down with an a/c that sounds like a chopper from Apocalypse Now while on full speed. I solved part of the problem to lock my key in my room on purpose so I got two of them, one to leave in the room, but the a/c seems to be set on motion sensor or timer – my room was just constantly boiling hot.
Do not ask to get a wake up call. The guy in the reception forgot to call me and finally did so about 30 minutes late. Not appreciated.
Breakfast is still ok though.
- Official Description (provided by the hotel):
- Metropole Hotel Kampala overlooks the Uganda Golf Course and is located within the premium localities of Kampala, also known as the city of 21 Hills. Metropole Hotel Kampala is the pioneer in using IP Telephony infrastructure in the Hospitality industry in Africa. It is also equipped with high speed Wireless Internet connection in all rooms and public areas. ... more less
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