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“Expensive yet Very Poor Facility and Service”
Review of Cassia Lodge

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Cassia Lodge
Ranked #4 of 104 Hotels in Kampala
Certificate of Excellence
Reviewed 19 July 2014

Booked Three weeks in Advance. They promised me their Best Room with Air Conditioning. They put me in a room with a Fan (no AC ) Their Breakfast was the worst ever ( Spanish Omlete ) Fried eggs or Boiled eggs, very little choice as to fruits ,juices or cereal. To make things even worse my room flooded with water, they said a pipe or something burst. It's in the middle of nowhere in Buziga Hill, so you need to take a taxi or boda boda ( motorcycle) Evereywhere. The pool is Decent and Avalible drinks and some food is acceptable. Even at Budget this place is a dump in my standards. For a $120 USD min. I ended up moving to speke Resort Munyonyo after on night . My advice stay in the city for better access to all places and better service. I give Cassia Lodge a Minus -24 its that bad Unless you just stopping by for food drinks and a swim.

Room Tip: If you have to stay here ask for a room on upper floor, this was no flooding and maybe Air condition...
  • Stayed: August 2013, travelled solo
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2  Thank Alexander L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samsungKampala, Owner at Cassia Lodge, responded to this reviewResponded 27 July 2014

Our dear guest says that he stayed at Cassia in August 2013. He wrote this review one year later.
We don' t know why. Anyway, it makes it difficult to reply. One of my staff remembers that once we had a leakage in room 17. The guest was offered another room -with AC- but he refused. A leakage can happen anytime, anywhere. Anyway, we would like to apologize.
We failed to understand the remark about the breakfast, We offer a choice between all types of eggs, cerials, juices etc. We invite our guest to come back- one year later- and find out that Cassia is offering value for money. As confirmed by all other reviews. Johan. M.D. Cassia Lodge

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Reviews (422)
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135 - 141 of 422 reviews

Reviewed 30 June 2014

Very Very peaceful and so close to the excitement of Kampala. Comfortable rooms, nice food, Good services, We had a warm welcome, friendly staff and nothing we asked for was too much. Next time in Uganda/Kampala

Room Tip: Good to have a rest.
  • Stayed: April 2014, travelled with friends
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1  Thank MakulaSafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

After a wonderful tour of Uganda in the company of Dave Pepler for 10 days, the most stunning encounters with the Bwindi Impenetrable Forest gorillas as well as the Kibali Forest chimpanzees, this was the ideal last stop over before flying back. The most beautiful location overlooking a major part of the capital, which is very very noisy all night through. This hotel is just high enough to experience everything of the capital but still far enough to have a good rest. Food is above average, but not outstanding. The one negative point is that they forgot to wake us up for the airport shuttle, the overnight receptionist fell asleep? Otherwise, very good.

  • Stayed: July 2013, travelled with friends
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1  Thank Johan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

We had a very nice stay at Cassia Logde. Good breakfast with a lot of choice. Very friendly staff, good room and a spectacular view at night over the city, best to enjoy with local beer: Nile Special.

  • Stayed: April 2014, travelled with family
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Thank Pep296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

After almost two weeks of travelling through beautiful Uganda, Cassia Lodge was the perfect place to relax before going back home. The staff is very friendly, the view is stunning, the food and beer (I recommend the Nile Special!) are very enjoyable!
IfI am lucky enough to return to Uganda, I will definitely stay at Cassia again.

  • Stayed: April 2014, travelled with friends
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Thank TheWalterR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Whenever I go to Kampala, which is often, I stay at Cassia Lodge. Mostly because of the tranquility of the place, the great views and the very nice staff. It is a bit out of the center but the pluses of the place make up for that fact. Definitely a place to recommend. Lieve

  • Stayed: April 2014, travelled on business
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Thank LievePF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

We went to cassia lodge as a non resident and used its pool and restaurant. The location I would say is perfect, staff is good in hospitality, food is nice, however would have been better if options for Asian/Indian food were available. Cleanliness of swimming pool is questionable and requires more attention.

We wish to stay there in near future.

  • Stayed: May 2014, travelled with family
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Thank Madhu B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cassia Lodge

Address: 15 Plot | Buziga Hill, Kampala 23623, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in Kampala
#6 Best Value Hotel in Kampala
Price Range: £102 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cassia Lodge 3*
Number of rooms: 20
Official Description (provided by the hotel):
Cassia Lodge is located on Buziga Hill, one of the highest hills of Kampala close to Lake Victoria. The environment is cool, with few mosquitoes, and an astonishing view on the lake as well as the city. Excellent international cuisine in a serene environment, conference facilities, business centre, wireless connection, large swimming pool, luxurious rooms with satellite television, bar and balcony overlooking the lake. ... more   less 
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Also Known As:
Cassia Hotel Kampala

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