The number of vehicles and standard of driving in Lusaka was horrendous. But Mike provided us with a warm welcome despite our initial difficulties over communications and in finding the apartment. The apartment itself was comfortable and well managed. Mike has agreed that some improvements are needed to the bathroom/shower facility. Tourists should be warned that the immigration authorities are not able to provide the promised Kaza visa documents on arrival or at border posts in Zambia or Zimbabwe. This proved expensive; but the wonderful natural environment, people and quality of food to be found in these two countries made the visit well worthwhile. Thank you.