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“Most Enjoyable Stay”

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Southern Sun Ridgeway
Ranked #3 of 31 Hotels in Lusaka
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
81 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Most Enjoyable Stay”
4 of 5 bubbles Reviewed 24 June 2014

We stayed at the Ridgeway for one night. The service was very good both at the reception and the restaurant. Room was a little bit dated but still fine. The pool area was also very pleasant but a little noisy near the road. Meals were very nice. The hotel seemed to be very popular with business people and was fairly busy which is always a good sign for a hotel.

Room Tip: We had a room on the 2nd floor which was very quiet. It was not one of the refurbished rooms but sti...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kelvincraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 25 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

Thank you for the kind comments regarding the service received , I am glad that you enjoyed your stay with us , and we look forward to welcoming you back to Lusaka in the near future.

Kind Regards
Marius Noëth
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

367 reviews from our community

Traveller rating
    119
    187
    50
    8
    3
See reviews for
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295
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Mozambique
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Good location for your business and Meetings in Lusaka. Well known SS quality and service, friendly staff, taking care about all your needs. All necessary assistance for Workshops and Meetings. Southern Sun quality as usual.

Room Tip: I prefer as usual groundfloor rooms to garden side.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter-Pichler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 25 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

I am glad that you enjoyed your stay and workshop with us , and we look forward to welcoming you back to Lusaka on your next visit.

Kind Regards
Marius Noëth
Deputy General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
1 review
5 of 5 bubbles Reviewed 23 June 2014

All areas during my stay was excellent.Accomodation, Meals , service and personality of staff.Pick up and drop of to and from the airport was on time. General Manager of the hotel Mr. Paul Norman meet and greet is commedable.


  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Basil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 25 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

I am glad that you enjoyed your stay with us , and your comments regarding the experience at the Hotel will be shared with the entire team.

We look forward to welcoming you back on your next visit to Lusaka.

Kind Regards
Marius Noëth
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Capelle aan den IJssel, The Netherlands
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

This hotel offers everything the business traveler needs, from a warm and well meant heartly welcome, to good rooms. Best thing here is the 'unafrican' access to wifi, which works very good as long as they tell you they changed the password overnight. Some more attention to the food would prevent guests seeking outdoor restaurants rather then stay inside, the menu needs revision. For the rest, as must do!

Room Tip: Ask for a room in the main building, much more quiet then in the next by premises
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RondeBruijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 18 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

I am glad that you enjoyed your stay with us , and we are in the process of launching a fresh menu for our Terrace and Pub.

We look forward to welcoming you back to the hotel on your next visit to Lusaka

Kind Regards
Marius Noëth
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

I stay here about every two months over the past few years and ahve never been let down. A small property but is really well managed.

The staff are fantastic - the most freindly and accommodating I come across in my travels.

Really can recommend this hotel if you are ever in Lusaka

Room Tip: The rooms in the newer wing (Weavers) are smaller with a shower only
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 16 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

Your kind comments regarding our staff will be shared with our entire team , and we look forward to welcoming you back on your next visit to Lusaka.

Kind Regards
Marius Noëth
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

Had not been here for a few years. Clean and tidy, Decent bar and restaurant and a very good breakfast. Efficient check in and check out. Overall a very good experience . It gets 4 stars rather than 5 as the rooms are on the small side. Overall fine for a short stay and i would be happy to stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GastroNinja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 11 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

I appreciate your kind comments regarding the services and facilities of the hotel and we look forward to welcoming you back during your next visit to Lusaka.

Kind Regards

Marius Noëth
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 6 June 2014

Well done , keep up the great hospitality and the atmosphere was great and i will definitely recommend to my friend and family when they visit Lusaka. The food was excellent and thanks to the chef as the food reminded me of home.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marius N, Manager at Southern Sun Ridgeway, responded to this review, 11 June 2014
Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much.

Your kind comments regarding our service and food will be shared with the entire team.

We look forward to welcoming you back on your next visit to Lusaka

Kind Regards

Marius Noëth
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun Ridgeway

Property: Southern Sun Ridgeway
Address: Corner Church Road and Independence Avenue | Avenue, Lusaka 10101, Zambia
Region: Zambia > Lusaka Province > Lusaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Lusaka
#2 Business Hotel in Lusaka
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Southern Sun Ridgeway 4*
Number of rooms: 155
Official Description (provided by the hotel):
Conveniently located in Lusaka's business district, close to embassies and government offices and only 27km from the airport. The hotel is set in attractive landscaped gardens and offers business and leisure travellers a welcoming atmosphere, for which Southern Sun is so renowned. The guest rooms are tastefully furnished and offer every modern facility, including free wireless internet access, which is available throughout the hotel. ... more   less 
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Also Known As:
Southern Sun Ridgeway Lusaka Hotel Lusaka
Holiday Inn Lusaka
Lusaka Holiday Inn

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