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“High quality services”
5 of 5 bubbles Review of Taj Pamodzi Hotel

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Taj Pamodzi Hotel
Ranked #2 of 31 Hotels in Lusaka
Certificate of Excellence
Berlin, Germany
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“High quality services”
5 of 5 bubbles Reviewed 25 January 2014

I spent one week for work using all kind of services and I have to admit it was highly satisfactory. Rooms are ok, clean, room service is very good. Wifi is included and good enough to skype. The food is really good, with a great variety, incl. Indian dishes (Indian cooks). Breakfast is good., with fresh fruits, etc.
Gym quite good with 4 Treadmills, bikes, etc. Squash, pool, etc. Everything is great organised (towels, etc.).
Personal is really nice. Taxis are steadily available.
Location is good.

Room Tip: Chose with view on the pool (for the sunset)
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moab17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 27 January 2014
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your positive comments which I most certainly will share with my team.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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614 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Orlando, Florida
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 25 January 2014

Booked one night during my trip from dubai to victoria fall to do bungee and based on tripadvisor recommendation.
The Service is excellent, Indian night food was soooo delicious, very frndly staff, but room was small and i dont like it for 5 stars hotel ranked # 2 in Lusaka.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YEHYA_MAYA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 27 January 2014
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your positive comments which I most certainly will share with my team. I have taken note of your feedback regarding the room you stayed in, which we will definitely address.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
Level Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 23 December 2013

I have stayed many times over the past 3-4 years at the Taj Padmozi in Lusaka. It is great. Staff great you on arrival as a "welcome home". At check in the serve you a (non alcoholic) drink. Rooms are good to very good. Service a very good to excellent. Bar area and lounge are great to conduct meetings. The restaurants are very good.. I am a very happy repeat client and recommend it.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 26 December 2013
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your positive comments which I most certainly will share with my team.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
96 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

We flew into Lusaka and found ourselves near the back in the immigration queue and it was painfully slow. It took us some hours to get through the formalities and exit the airport and then found that the transport we had arranged with the hotel had left without us. Well, he had a few other passengers who were getting fed up so he took off without us. Fair enough but surely they know how long it takes to clear formalities why not send the transport back for us. Not a good start but we took a taxi and made our own way to the hotel.
What a lovely oasis, beautiful gardens, lovely hotel, nicely decorated and we were immediately struck by the smiling, helpful, friendly staff. Our room was comfortable, with modern décor, TV with a good selection of channels, free wireless internet throughout the hotel and the air conditioning worked very well. The bathroom was well equipped with the necessary items and we were extremely comfortable.
We had drinks in the garden which was delightful and then ate dinner in the restaurant and it was very good, as was the breakfast buffet with a very good range of dishes on offer.
We returned to the Pamodzi on our day of departure and took a room for several hours before leaving for our flight. This is African hospitality at it’s very best, we would stay here again without a doubt.

Room Tip: Use the hotel transport to the airport, cheaper than the taxis.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fordaleDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 6 December 2013
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your positive comments which I most certainly will share with my team. I have taken note of your feedback regarding the airport shuttle and can assure you that the we have looked into the matter and it has since been resolved. I apologize for the inconvenience caused to you.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 November 2013 via mobile

Service was excellent.
They have the warmest, friendliest and most helpful staff.
The location is perfect for business travel in Zambia - the setting is serene and tranquil yet it is very close to the city centre (which is rather noisy).
My room was small but very comfortable and spotless.
They offer a variety of dining options and a wide enough variety of menu options (some tastier than others).
Business facilities were excellent.

Overall excellent service, a great stay, great value for money and fantastic location.

I would definitely stay there again and recommend it to my colleagues and friends.

Stayed October 2013, travelled on business
Helpful?
1 Thank Puso F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 3 December 2013
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your positive comments which I most certainly will share with my team.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 21 November 2013

Great fancy hotel in Lusaka, although a bit pricey, but that's Zambia... Friendly staff and decent food, clean and quiet room. BUT... we booked this hotel to conduct business at - however - the music in the lobby, bar, restaurant, lounge area was so loud we could not hear ourselves think. We asked 3 times to have the music turned down a bit and it was ignored. Also - the central reservations booking did not communicate with the local hotel so we had "fun and games" on check-out. Not. The hotel staff dealt with it courteously but were a bit clueless and we had to literally hold their hand throughout the entire process. Sadly, we won't be going back.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bwade2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 23 November 2013
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your comments which I most certainly will share with my team. I have taken note of your feedback regarding the music in our public areas and your booking instructions and can assure that corrective measures have been put into place to ensure that such a lapse in service can never recur.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pietermaritzburg, South Africa
Level Contributor
108 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 10 November 2013 via mobile

This was my first stay at the Taj and I was very impressed. I booked the room on Expedia and had no problems with check-in. Room and facilities were as you would expect from a 5* hotel (gym and sauna was among the best equipped I've seen in a hotel; and lovely pool area and gardens). What really sets this hotel apart, though, is the exceptional friendliness and professionalism of the staff, who are clearly well-trained (I often find staff in African 5* hotels have the former in abundance, but often sorely lack the latter). Prices are also very competitive among the newer options in Lusaka (e.g. The Radisson Blu). Highly recommended.

Stayed November 2013, travelled on business
Helpful?
1 Thank FrequentTravellerKV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay S, General Manager at Taj Pamodzi Hotel, responded to this review, 12 November 2013
Dear Guest,

We are pleased to receive your review of Taj Pamodzi Hotel on Trip Advisor. It is only through your valuable comments and suggestions that help us to make improvements and strive further for excellence.

Thank you for your positive comments which I most certainly will share with my team.

I look forward to welcoming you back to Taj Pamodzi Hotel again on your next visit to Lusaka.

Kindest Regards,

Sanjay Sood

General Manager | Taj Pamodzi Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Pamodzi Hotel

Property: Taj Pamodzi Hotel
Address: Church Road | P.O. Box 35450, Lusaka 10100, Zambia
Phone Number:
Region: Zambia > Lusaka Province > Lusaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Lusaka
#1 Business Hotel in Lusaka
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Taj Pamodzi Hotel 5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, DerbySoftTaj, Odigeo, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Taj Pamodzi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Pamodzi Lusaka

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