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Radisson Blu Hotel Lusaka
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Reviews (606)
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436 - 441 of 606 reviews
Reviewed 12 June 2014

Stayed there for 4 days while visiting University of Zambia, which is a short cab ride or long walk away. Rooms and amnenities were top-notch. Staff was extremely polite and helpful. While there, they had a problem with water access in one wing, but were very responsive and helpful in moving me to another room. Highly recommend the pizzas. Agree that the restaurant service was slow (service is faster better out by the pool), but I don't think this is unique to the Rad Blu. Very convenient to shopping and restaurants in the large strip mall across the street, which hosts a fantastic crafts market on Saturdays.

  • Stayed: May 2014, travelled on business
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1  Thank johnturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluLusaka90, General Manager at Radisson Blu Hotel Lusaka, responded to this reviewResponded 16 June 2014

Dear Valued Guest,

Thank you for taking the time to write a review on your recent stay with us. We are delighted to read that you found the rooms and amenities to your satisfaction and our staff extremely polite and helpful.

Please be assured that your comments have been taken on board.

We appreciate your feedback and definitely look forward to welcoming you back during your next visit to Lusaka.

Kind Regards

Nils Rothbarth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

We had a one night stay on our way back to Australia after a long holiday in Zambia. The rooms were very clean and glitzy, with all of the modern touches available. The on-site restaurant provides reasonable food, though the evening service was slow, especially after we declined the buffet. Morning service was much better. Check in and check out processes were quick and friendly, with a much needed welcome drink after a 4 hour bus ride to Lusaka! Airport transfers and Concierge staff were also friendly and helpful. The location is also very good, with a short drive to the airport and across the way from the Arcades shopping area.

  • Stayed: June 2014, travelled as a couple
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1  Thank Redkite1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluLusaka90, General Manager at Radisson Blu Hotel Lusaka, responded to this reviewResponded 11 June 2014

Dear Valued Guest,

Thank you for taking the time to give feedback on you recent stay with us. We are delighted to read that you found our location convenient and our concierge staff to be helpful and friendly.
Such feedback is the kind we like to receive as it encourages and motivates us to further exceed guest expectations.

We look forward to welcoming you back during your next visit to Lusaka.

Kind Regards,

Nils Rothbarth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

The hotel is modern, clean and well appointed. The breakfasts are good, the staff are efficient and the rooms are spacious. Appreciated the internet access and the proximity to shops and restaurants is a plus as well.

Stayed: April 2014, travelled on business
1  Thank Larissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluLusaka90, General Manager at Radisson Blu Hotel Lusaka, responded to this reviewResponded 11 June 2014

Dear Valued Guest,

Thank you for taking the time to give feedback on your recent stay with us. We are delighted to read that your stay was good and you found the hotel clean, modern and well appointed.

We appreciate your feedback and look forward to welcoming you back during your next visit to Lusaka.

Kind Regards,

Nils Rothbarth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

I have stayed at the Radisson a number of times before and had good experiences, however my visit this past week wasn't memorable. The hotel is in a great location, rooms, ambiance is fantastic but two points that I expect them to do better especially for a 5 start hotel attracting international guests. Check in/payment of services, booking online one gets quoted in US$. Upon check in the pre auth is done in Zambian Kwacha with an additional 50% blocked from ones CC. This is not right as a matter of principle because the hotel doesn't state this in the booking form. Financially by converting to Zambian Kwacha using a rate that they determine one is further exposed to loss due to exchange rate. If you are a single traveller you can overlook this, however travelling in a group this costs become substantial. In my previous visits, one used their room number and surname I think to log into the internet. This time around the internet was completely free and open. This resulted in a few occasions where I tried to login and I got the message that the maximum number of people allowed had been exceeded (maybe not quoting the message verbatim but that the essence). I attribute this to the free access as I never experienced it before, therefore it infuriated me. I have no qualms with the hotel choosing to open up its internet to everyone but that should not be at the expense of the paying guests. Its still a great hotel, however should these two aspects not be addressed I will have a herd time staying or recommending it to any business traveller.

Stayed June 2014, travelled on business

  • Stayed: June 2014, travelled on business
    • Value
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1  Thank Watipa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluLusaka90, General Manager at Radisson Blu Hotel Lusaka, responded to this reviewResponded 11 June 2014

Dear Valued Guest,

Thank you for taking the time to give feedback on your stay with us. We appreciate all feedback from our guests as it helps us correct any wrongs.We are delighted to read that you were pleased with the location of the hotel and you found the ambiance to be fantastic.

We would like to offer sincere apologies for any inconvenience you may have experienced during your stay. Please be assured that your concerns have been taken on board and solutions will be implemented to further prevent similar incidents recurring.

We value you as a loyal guest and hope this one off experience does not prevent you from staying with us again.

Kind Regards

Nils Rothbarth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Great place to enjoy a business or pleasure trip to Lusaka, conveniently located, very comfortable and good service. The hotel is close to the city center and across the street from shops, restaurants and banks, also at walking distance from a major mall.

  • Stayed: June 2014, travelled on business
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    • Location
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Review collected in partnership with Radisson Blu Hotels
1  Thank Luis Eduardo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluLusaka90, General Manager at Radisson Blu Hotel Lusaka, responded to this reviewResponded 10 June 2014

Dear Valued Guest,

Thank you for your feedback and for taking the time to write about your recent experience with us. We are delighted to read that you enjoyed your stay and found the service provided to be good.

We appreciate your feedback and look forward to welcoming you back during your next visit to Lusaka.

Warm Regards

Nils Rothbarth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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