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“Lacks Security and Poor Management”
Review of Juls Guesthouse

Juls Guesthouse
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Juls Guesthouse
Ranked #19 of 49 Lusaka B&B and Inns
Kyoto
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Lacks Security and Poor Management”
Reviewed 19 September 2013

My computer, digital camera, video camera and all the money I had was stolen within 25 minutes I left my room (under lock) for breakfast! It turned out that the management had booked someone in the room next to mine without taking their documentation. Unbelievable and inexcusable professional negligence, which the owner of the Juls Guest House simply refused to acknowledge. She actually connived with a local policeman to write a report favorable to her! Luckily, my local hosts contacted the police headquarter, which took up the matter. It was quite disheartening to see the owner lie to the police that the employee who failed to document particulars of the suspect guest had actually left the country so could not be interrogated by the police. All in all, the locks for the rooms are quite 19th century and could be manipulated open by any determined crook on an evil mission to steal. The owner makes it worse by her arrogance and dishonesty. That summarizes my horrible experience at Juls Guest House

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nate I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
Berlin, Germany
Level Contributor
335 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 6 May 2013

The Guesthouse is well-located in an up-market suburb - but the quality is so-so. Its African. Nothing is really not working - but everything is difficult. In my case: the door didn't close, the TV showed only religious stations, the tap was dripping, the desk was on the verge of collapse, the breakfast (charged extra!) was very unimaginative. But - it was nice. Pleasant and unpretentious. Too costly for what was offered. But a much better option than the other places in the area.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marathon2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Africa
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 October 2012

Juls is a car rental company, a tour operator and also a guest house owner.

She convinced us to stay in the guesthouse through clever selling.

Location - near Arcades Shopping Centre - about 1.5 km away.

The rooms are big enough, the beds are quite okay.

There was a TV in the room and an aircon unit. Poor quality units though.

No wifi.

So it seems the place has everything a good guesthouse should have, except wifi and everything is a bit tacky.

Our bathroom door lock was broken, which means the door would always swing open.

The interior design and style of furnishing is really terrible, they should get someone professional to come and change everything from light fittings , decorations etc etc.

Everything was done as cheap as possible.. or so it seems.

All this would still be okay if the price to stay was up to $ 60 - 70 for a room inclusive of breakfast, but its not, its about double that, which means that Juls is competing with Stay Esay Hotel and the Cairo Rd, Protea Hotel.

Juls is very very far away from the standard of both these two places, so you are far better off staying at either of them.

Juls also takes an additional 5% if you pay by card, which she is not really supposed to do -I found out from Barclays Bank in Zambia - and of course a proper hotel like the two mentioned above does not nail you with the 5% surcharge.


So all in all, not so good value for money and a tacky place pretending to be something better.

If they are willing to let you have a room for 2 people for say $ 60 or even $ 70 , then I would say fair value, and give them an average rating.

In their price class where they market themselves at well over $ 100 a room its poor value.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Johnny084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Juls Guesthouse

Property: Juls Guesthouse
Address: Plot 5508 Lusiwasi Road | Kalundu, Lusaka 10100, Zambia
Region: Zambia > Lusaka Province > Lusaka
Hotel Style:
Ranked #19 of 49 B&Bs / Inns in Lusaka

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