I stayed at the Grand Palace after the cab driver recommended it. I was looking for a budget hotel with good standards (oxymoronic?).
I have paid $150 for decent hotels and even $200 for a 5 star Hilton family room. But I was told that in Lusaka prices are higher than the usual.
So I was dropped of at this hotel which was charging $150. It was relatively clean and decent but the staff seemed to be new to the hospitality industry. I complained that the water was cold but they did not give attention to my gripes. I had to complain at least 3 - 4 times over 2 days before an alternative shower was organised next door to my room. The bed was harder than I'm used to. The balcony was facing a corn field which just put me off.
Overall, it was a fairly good experience. If they fix a few things and train their staff, they'd easily compete against the best.
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