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“Very Good Location & Very Helpfull Staff” 4 of 5 bubbles
Review of Kathmandu Resort Hotel

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Kathmandu Resort Hotel
Ranked #108 of 194 Hotels in Kathmandu
Kolkata (Calcutta), India
Level Contributor
4 reviews
4 hotel reviews
“Very Good Location & Very Helpfull Staff”
4 of 5 bubbles Reviewed 21 May 2014

we have visited Kathmandu Resort Hotel in May,2014. Location is in Heart of Thamel. All Hotel Staffs were good. Restauran service was also good. Mineral water was available all time. I am very satisfied with the service.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SangitaBanerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
    38
    44
    21
    9
    11
See reviews for
8
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27
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Dubai
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 3 May 2014

I stayed in this hotel for 2 nights because of my travel agent. After 19 days trekking, I asked my travel agent to find a decent hotel in Thamel where I can get nice shower and proper sleep....
My room is above "ultimate resort" HQ where it's very noisy during the day, and right next to a bar with live music where they start tuning their instrument from 3 PM then at night the music was on until 2 AM then followed but the noise from drunk kids yelling and screaming continue until around 4 am
At 6 am I was woken up by more noise from the shop owners on the alley who screamed at each other (or so I thought. Apparently there were just chatting)
On the second night, after really frustrated with very bad live music and house music from the neighbourhood I asked the reception for another room where I could get some sleep. He put me in a suite above reception,which I appreciated.....however even though this room was far from the night club next door, but it is close to the night club' sparking area. ...again....after awake all night because of the sound of engine starting from the motorbike and drunk couples who fought under my window!!! When I finally fell a sleep around 5 am, I was woken up at 7 am by loud conversation of the hotel staff at the reception and constant beeping sound from their computer.

On top of the noise I described above, the day before, the cleaning service sprayed my room with insecticide (because apparently they found 2 dead huge cockroaches in my room).... And the smell stay all day and it made me sick!!!

Honestly....if you want to get some sleep at night, stay away from this hotel.

Room Tip: Room 109 was the one next to the bar with live music and above "the last resort" HQ...so c...
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  • Stayed May 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TriDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Danville
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 27 April 2014

Was in Kathmandu for a Everest Base Camp Trek and got moved to this hotel for one night - we had a very poor experience. Our first room (yes we asked to move after 20 minutes in the room) has dust everywhere in it (like visible construction dust). There was mold in my son's bed, and just as much mold on the shower curtain. Patches in the wall, stains on the floor, the window wouldn't shut, it was just bad in every way. So, we asked to be moved to another room.

Before I review room two, realize I know Kathmandu is a 3rd world city and I'm not expecting the Ritz by any means. My number one expectation in a room is cleanliness (basic clean room, bed, bathroom). All else I can chalk up to price or socio-economic conditions. This hotel did not meet any cleanliness criteria.

Room two was better than room one (that's the only good news). The carpet was disgusting, patch marks in the wall (in fact, all around the hotel), the bathroom was barely better than the mold in the prior room. TV didn't work, window didn't close, and their was loud generator noise throughout the night (which is even better when you can't shut your window). Eight others stayed with us in this hotel in different rooms. Three ladies traveling together, two men, and another couple. Everyone's comment when we met in the morning....this place is a dump.

Not sure where the other reviewers stayed. Eight people from different parts of the US, who stayed in other hotels in Kathmandu swore 'never again'. My suggestion...follow our advise, go elsewhere.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank damaadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 April 2014 via mobile

Really a beautiful hotel, with lovely clean rooms and great service! 24 hour electricity and hot water in the shower... always a bonus in Kathmandu! Really cheap prices if you consider the amazing facilities.

Stayed April 2014, travelled with friends
Helpful?
Thank 613biancam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumi G, Manager at Kathmandu Resort Hotel, responded to this review, 17 April 2014
To ,
Dear sir ,

I would like to thanks for your lovely and beautiful review for us . it was really wondering and great admiring faith from your side .

Kathmandu Resort hotel .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 April 2014 via mobile

Such a nice n clean hotel lovely management which I feel like own home every one friendly n honest love to come back again n again. Kathmandu resort such a nice place to stay. Request to all visit once and u can feel by yourself can't write in words about service superb

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rawbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumi G, Guest Relations Manager at Kathmandu Resort Hotel, responded to this review, 17 April 2014
To ,
Dear sir ,
Thanks for your kind support and lovely feeling about this Hotel .
and I will try to give more & more service in the future .

Kathmandu Resort Hotel .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
5 of 5 bubbles Reviewed 11 April 2014

Kathmandu resort hotel is one of the best hotel in Nepal .This Hotel Located at the main Tourist -Hub of kathmandu ,while i visited in Nepal for one moth hotel did an excellent job of making the stay memorable , I left so content that 5 stare hospitality service have not ceased to exist .

Room Tip: you should higher floors
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Purnabiram G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
5 of 5 bubbles Reviewed 10 April 2014

I really enjoy of this hotel kathmandu resort due to the multiple facility in hotel complex building. I booked 3 nights there. staff were very polite and ready to answers about the things what i asked. My friend who had already stayed same hotel was recommendation for me. very wonderful places location. Fast internet connection, quick service, arrangement the vehicle on time for sightseeing trip around the kathmandu valley. They have travel desk in the lobby of hotel, i got free information about the popular hiking and tour in Nepal. Due to the limitation of the time, i couldnot do this, but next time i eager to do that. i again like to come and stay there.

Jullie

Room Tip: top apartment room very excellent to observe the neighboring houses of the Thamel city
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kathmandu Resort Hotel

Property: Kathmandu Resort Hotel
Address: Sagarmatha Bazar | Mandala Street, Kathmandu 0977, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #108 of 194 Hotels in Kathmandu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kathmandu Resort Hotel 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Himalayan country of Nepal holds its visitors enthralled with its charm of natural beauty and unique culture, diverse people and warm hospitality. Kathmandu resort hotel, the new hotel in the whole of Nepal has an individual style inspired by Nepali culture & artistic tradition. This hotel is perfectly located in the heart of the Thamel, close to the shopping centers, business houses and many more...At Kathmandu resort hotel, find yourself in a gem of exquisite surroundings, the perfect setting for gracious hospitality and tranquility. Here modern comforts compliment the traditional hospitality. Our gracious suites offer the comfort of a private residence, with spacious bedrooms and leisure areas. All of our 30 guest rooms are tastefully decorated and fully equipped with modern amenities. In room features include attached bath, central air-conditioning, and , STD and satellite television channels.Free Internet service . ... more   less 
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