It’s almost impossible for me to give 0 stars to any hotel I’ve stayed at as even the worst hotel would have one redeeming quality to give it 1 star. However, the Hotel Shakti is the first hotel I’ve stayed at to earn 0 stars.
I stayed here as part of a Gecko Adventures tour to Annapurna & Chitwan and this is Gecko’s chosen hotel for Kathmandu. I stayed for 2 nights (14th and 15th October) at the beginning and 2 nights at the end of my tour (24th & 25th October). It would have been even longer had the hotel not overbooked and diverted me to the Hotel Harati on my first night in Kathmandu on 13th October (they did not inform me of the change beforehand nor did they tell me that I would be checking out on the 14th October to move to the Hotel Shakti AND I had to pay for my own taxi to get to the Hotel Shakti even though it was their mistake – though the Hotel Shakti did begrudgingly refund my taxi cost ultimately).
When I got to the hotel – I was given room 003 on the ground floor which looked like a store room converted into a bedroom with a desk pushed up against one of the beds (oh, both beds were of different size). There was no fridge, airconditioner or TV, the bedsheets and towels had a bad smell and no in-room drinking water was provided. On my insistence, they changed my room to the 3rd floor the next morning which was a slightly better room.
On my return on 24th October, I was put into a room 106 on the first floor – again, just horrible. My room mate from the tour didn’t even have blankets and we both needed to use sleeping bags on the beds (photos below) to get some sleep. The mattresses and pillows were like concrete. The bathrooms have no separation between the toilet and shower area and it was all very grotty, unhygienic and decrepit (photos attached).
The staff was completely disorganised – at one stage they even ran out of US$ to convert money back from Nepalese Rupees and even charged for internet access (when free WiFi access was available literally EVERYWHERE else in Kathmandu). The power kept going out though they did have an external generator (but it wouldn't power anything other than a solitary bulb in the room to prevent you from walking into a wall/furniture) - it wouldn't provide any power to the wall outlets.
I would not recommend staying at the Hotel Shakti at all and have informed Gecko (through our tour guide) to change from Hotel Shakti to another hotel in the Kathmandu.
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