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“Lousy Service, Rooms need renovation, food sucks” 1 of 5 bubbles
Review of Radisson Hotel Kathmandu

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Radisson Hotel Kathmandu
Ranked #57 of 194 Hotels in Kathmandu
Rio de Janeiro, RJ
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lousy Service, Rooms need renovation, food sucks”
1 of 5 bubbles Reviewed 2 April 2014

I stayed here for 3 nights with my husband after our amazing trek. The rooms are stuffy and the service is very poor. And don't ever eat at this hotel. The food is really bad, even the breakfast. Don't recommend anyone staying here, specially not for the price.

Room Tip: If you DO decide to stay here, stay at the new wing, but it is very expensive.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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986 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 26 March 2014 via mobile

The original building was a choice we made to stay with our tour companions. The rooms overlooking the city and mountains was a delightful surprise. See pics... Our room was a king suite on an upper floor overlooking the entrance and small street leading into the holt and adjacent to the Hotel Tibet. These were the last few days of our two week adventure in India and We spent 3 night in Kathmandu. The Hotel Restaraunt "Olive Garden" was fantastic though we has to disregard the name as there was a variety of foods. The street in feint of the hotel had great shops and we found the staff and service was above our expectations. We thoroughly enjoyed our stay and looking forward to coming back to Nepal.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gham98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new delhi
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

I stayed there for two nights. The hotel is really good and centrally located. Just 10 min drive from Thamel and other places of tourist interest. The buffet breakfast is great and the staff very helpful. The rooms are clean and world class. Free wifi is provided in every room. will definitely recommend this hotel.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nskfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 March 2014

Nice hotel, a little expensive for what it is, but in a good-central location.

Note to self/others: Never get a pedicure at the spa at the Radisson in Kathmandu, it will leave you and your wallet crying. Terrible pedicure in which there were several points where I was in pain, and had to take over ended up costing 3,700 rupees (nearly 40 USD!). Not a flinch from the management when I expressed my disappointment.

  • Stayed March 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank RAman_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
82 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

I recently spent a week at the Radisson in Kathmandu. I was staying here for a conference and was given a room in the new building.

The good:

The rooms are well-appointed and modern, world-class. The shower is see-through (bar some roller blinds) which may be an issue if you are sharing the room.
Good size rooms, with good storage and tea/coffee facilities in the room.
Hotel has its own power and water supply, which is a luxury of sorts in the city.
Nice to see men doing the housekeeping. Turndown service (no chocolate!) nice but not necessary.
Many very pleasant (slightly underemployed?) staff greeting guests on the way in and out. Nice entrance and lobby area with sofas.
Buffet lunch served in old building pretty good, except for quality of desserts.
Hotel was helpful in organizing Mt. Everest morning flight and excellent transfers.

The bad:

For at least three of the five nights I stayed, very loud disco music (think Rihanna, Bollywood, Robin Thicke, etc.) was audible in the room all evening long. Calls to reception had no effect on the level of noise: receptionists casually replied that it would stop later at night (e.g. 10 pm). Upon insisting, they promised to ‘send security’ following which invariably nothing happened. The music stopped after 11pm but it was impossible to sleep before that because of the very high level of unwelcome noise. I would expect hotels of this class to either install soundproof windows or negotiate with neighbours to minimise nuisance.
Housekeeping knocking on the door at 8.30am asking to clean the room.
Breakfast buffet is extensive, yet disappointing. The variety of choice is great, the quality on offer is poor (e.g. all jams served had colour and/or preservatives added). Many Asian savoury meals (e.g. Singapore noodle) served as part of the breakfast buffet. It is nice to get eggs any style and tea/coffee are pretty good. Fruit was mostly from a can.
Conference tea/coffee served not always on time. Food hygiene standards could be improved.
Outdated paid-for wifi code system. The system needs updating from the current model, which is simply cumbersome. Every time you open the computer, you have to enter the code again. One device at a time, so not possible to use mobile and laptop at the same time. Code valid for one day only, have to keep asking for more at reception. With all this, network speed and availability was variable – sometimes it was not possible to access internet.

Overall, not a bad, if expensive, choice for staying in Kathmandu. Foreigners only. The hotel has a reserved right of admission policy, which means it does not allow Nepali guests in except for functions.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Discovering_the_new
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

great hotel , great location. there are two wings - old and new , while booking ask for new wing. rooms over look himalays and town of kathmandu. hotel is located in city and there are nice shops around . Buffet breakfast in new wing is great !! overall staff quality is excellent

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DDS26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

I stayed at this hotel before a trek and for several days after the trek. Each time my room was upgraded and I was very happy with the room (massive and one even had 2 showers) and the service provided. The staff are extremely friendly and helpful (I had a wedding before the trek and needed assistance with putting a saree on and one of the ladies was able to help me out). Whilst the lifts are a bit old and outdated I found the overall standard to be high. The power was consistent with only minor outages lasting less than a minute each time. The in-room dining service is exceptional; though choices are limited considering the number of restaurants in the hotel. The breakfast buffet is a must. Whilst it is not as central to Thamel as I would have liked, it is only a 200 rupees cab fare to get there. I would stay here again, no questions asked.

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank haylz_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Kathmandu

Property: Radisson Hotel Kathmandu
Address: Lazimpat | PO Box 2269, Kathmandu 2269, Nepal
Phone Number:
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Kathmandu
#13 Luxury Hotel in Kathmandu
#19 Spa Hotel in Kathmandu
#21 Business Hotel in Kathmandu
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Hotel Kathmandu 5*
Number of rooms: 260
Official Description (provided by the hotel):
Radisson Hotel Kathmandu which opened in 1998 is favorably situated in Lazimpat, a prime city center location. A 260 rooms' five star hotel is designed and built to meet the international standard and to provide quality service to the guest who value time and great service. Being in the capital city, it is adjacent to the Narayanhiti Palace Museum and conveniently nestled in the diplomatic proximity within easy walking distance to the popular tourist spots like Durbarmarg and Thamel. ... more   less 
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Also Known As:
Radisson Kathmandu
Kathmandu Radisson

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