We got placed here for 2 nights by our travel agent. Would give it a 6.5/10. The lobby is very admirable typical of a 4 star hotel and nothing much else to gloat about the hotel. The rooms need a big overhaul and so does the morning breakfast buffet in terms of cleanliness. Here are the upsides & downsides of the hotel
Very quick and efficient service. Our room service delivered our dinner to our room in a jiffy (hot and fresh), we had ordered naan, roti and paneer butter masala and it was surprisingly good
The air-conditioning system was not working so when we had gone out for a walk( hotel location is not at all pleasant) we had informed the reception of the problem. When we reached our room the air-condition system was up and working.
Visited the in-house Chinese restaurant Mandarin, a must go, was extremely pleased with the food, superb service, ambience and the quantity is good enough. There is also an Indian restaurant but was closed
Has a musty worn out smell when we entered our room for the first time, would recommend the staff to condition the room with a freshener.
The breakfast buffet had a wide spread but I would recommend keeping the station more hygienic as one could see unclean cutlery and creepy crawlies under the buffet spread table and over the bread station, with so many guests and such a small sitting area, would recommend to shift the breakfast to the larger hall beside it when you are expecting more people
There is a swimming pool but it was closed and am sure this is not an isolated incident.
Take an empty water bottle and fill it with the rooms tap water and voila it turns yellow. This was not the case in the other hotels in Pokhara and Begnas
We entered our room and we find a CRT which was as good as not being there. Even cafes have LCD nowadays
Internet is very expensive, around 5$/hr. Everywhere else in Kathmandu and even the small street cafes provide free Wi-fi.
Have uploaded some snaps of the hotel which is in my mind is pretty basic but thumbs up for the fast service but needs a lot of improvement
- Official Description (provided by the hotel):
- A premier 5-star hotel with 160 rooms, club rooms, executive club lounge & suites, 2 specialty restaurants (Chinese & Indian), coffee shop, bar, large conference / banqueting facility for up to 1500 persons, swimming pool, health club with gym, sauna, beauty parlor, tennis court, business center, shopping arcade & an international casino. ... more less
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