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“Just Ok”
Review of The Everest Hotel

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The Everest Hotel
Ranked #129 of 201 Hotels in Kathmandu
Dubai, United Arab Emirates
Level 6 Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Just Ok”
Reviewed 20 October 2013

We got placed here for 2 nights by our travel agent. Would give it a 6.5/10. The lobby is very admirable typical of a 4 star hotel and nothing much else to gloat about the hotel. The rooms need a big overhaul and so does the morning breakfast buffet in terms of cleanliness. Here are the upsides & downsides of the hotel

Upside:

Very quick and efficient service. Our room service delivered our dinner to our room in a jiffy (hot and fresh), we had ordered naan, roti and paneer butter masala and it was surprisingly good

The air-conditioning system was not working so when we had gone out for a walk( hotel location is not at all pleasant) we had informed the reception of the problem. When we reached our room the air-condition system was up and working.

Visited the in-house Chinese restaurant Mandarin, a must go, was extremely pleased with the food, superb service, ambience and the quantity is good enough. There is also an Indian restaurant but was closed

Downside:

Has a musty worn out smell when we entered our room for the first time, would recommend the staff to condition the room with a freshener.

The breakfast buffet had a wide spread but I would recommend keeping the station more hygienic as one could see unclean cutlery and creepy crawlies under the buffet spread table and over the bread station, with so many guests and such a small sitting area, would recommend to shift the breakfast to the larger hall beside it when you are expecting more people

There is a swimming pool but it was closed and am sure this is not an isolated incident.

Take an empty water bottle and fill it with the rooms tap water and voila it turns yellow. This was not the case in the other hotels in Pokhara and Begnas

We entered our room and we find a CRT which was as good as not being there. Even cafes have LCD nowadays

Internet is very expensive, around 5$/hr. Everywhere else in Kathmandu and even the small street cafes provide free Wi-fi.

Have uploaded some snaps of the hotel which is in my mind is pretty basic but thumbs up for the fast service but needs a lot of improvement

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank K_KShetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 27 October 2013
Dear Mr Shetty,

Greetings from The Everest Hotel, Kathmandu

At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice.

While we regret the inconvenience you have experienced, may we assure you that we are investigating the causes and problem and rectify the same. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services

At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Thank you,

Best regards

Ravi Kapila

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Dhaka City, Bangladesh
Level 6 Contributor
123 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 14 September 2013

I guess the title sums it up. The location is the biggest problem as there simply isn't anything near by and you have to take a taxi. If it was located in Thamel or near Yak and Yeti, you could justify a higher price as everything would be nearby but that is not the case. So then the location could be justified if it was a real stunner, but the hotel is looking quite dated and hasn't aged well from the last time I visited which was 2008.

The rooms are a big hit and miss. We were in a very large group, so while some people got nice clean rooms, I wasn't so lucky and the bathroom was not up to par or the room. The CRTs that we had in our room was definitely looking out of place (others had LCDs). Finally there was no free wifi. This was really unacceptable as seemingly every pub, restaurant, bar etc in Nepal has free wifi and our hotel in Pokhara (no shining star by the way) also had free wifi.

I see no reason to recommend the hotel when there are so many other options at better locations available. With a better location and free wifi, this could have been a recommended hotel if you get a great deal , but as it is you are better off paying a bit more.

Room Tip: Rooms with LCD tvs are deluxe I guess, and have free water. Don't take rooms with CRT as there...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arvidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 22 September 2013
Dear sir,

Greetings from The Everest Hotel, Kathmandu

At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice.

While we regret the inconvenience you have experienced, may we assure you that we are investigating the causes and problem and rectify the same. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services

At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Thank you,

Best regards

Ravi Kapila

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhaka City, Bangladesh
Level 5 Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 September 2013

Visited Nepal in 2012 and stayed there for 2 nights. Hotel rooms are spacious and cozy. Location is not that good in terms of surroundings. Buffet breakfast was good. Cultural show in the casino was a time pass. Rooftop restaurant is good. The hotel is bright and nicely decorated. Overall, its good but as they demand themselves as 5* I have some doubt in mind. :)

Room Tip: Higher the better. The rooftop restaurant is a must go.
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T4tanvir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 22 September 2013
Dear sir,

Greetings from The Everest Hotel, Kathmandu

At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice.

While we regret the inconvenience you have experienced, may we assure you that we are investigating the causes and problem and rectify the same
At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

Best Regards

Ravi Kapila

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kathmandu, Nepal
1 review
Reviewed 20 August 2013

The Everest Hotel lives up to its name and provides the very best of the industry standards and services that it has to offer. Location location location, the hotel is in very heart of the city of Kathmandu with the airport conveniently close by with most major tourist attractions and destinations nearby. The food is extremely delectable and well prepared with friendly staff that cater to your every need. The ballrooms and the garden area are also ideal for social events and with ample parking space, is an excellent venue choice. Furthermore, the newly constructed pool is a marvelous facility and is a delight for a afternoon swim.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashrayp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 22 September 2013
Dear Mr Ashray,

Greetings from the The Everest Hotel , Kathmandu

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Kathmandu
I am pleased to know that you were satisfied with your experience of our services and facilities.
Your feedback is indeed encouraging and shall be definitely be conveyed to all the staff.

At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Everest Hotel and would be delighted to assist you with any requirements.

Thanking you,

Ravi Kapila
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, England, United Kingdom
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2013

Hotel lived upto everything i've heard about it and more. Staff and service is very professional. Rooms and well decorated with all basc amenities available. Good is fantastic, especially the breakfast buffet and the chinese restaurant. Excellent new years eve programmes. The personal touch in customer service from the owners sets the hotel apart from the other multinational chains. All needs of the guests are looked after. Will definitely stay here at every visit!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zaina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 22 September 2013
Dear Ms Zaina,

Greetings from the The Everest Hotel , Kathmandu

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Kathmandu
I am pleased to know that you were satisfied with your experience of our services and facilities.
Your feedback is indeed encouraging and shall be definitely be conveyed to all the staff.

At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Everest Hotel and would be delighted to assist you with any requirements.

Thanking you,

Ravi Kapila
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2013

I highly recommend staying at The Everest Hotel (Kathmandu) as not only is the location great, the amenities & service are superb, not to mention the excellent quality of food & beverages with not only Rooftop Bar & Restaurants with a panoramic view of entire Kathmandu valley but the in room dining experience is equally satisfying by quick service & courteous staff. Overall.."A Home Away From Home" with all Luxuries at your Service - VIRAJ RAI

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VirajRai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 22 September 2013
Dear Mr Rai,

Greetings from the The Everest Hotel , Kathmandu

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Kathmandu
I am pleased to know that you were satisfied with your experience of our services and facilities.
Your feedback is indeed encouraging and shall be definitely be conveyed to all the staff.

At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Everest Hotel and would be delighted to assist you with any requirements.

Thanking you,

Ravi Kapila
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 14 August 2013

Its a wonderful hotel..the rooms were clean...the food was very good and the staff very courteous..i suggest neone whoz luking for a gud hotel to cm n stay here..v really enjoyed our stay here and will definitely visit again soon.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simmukhaira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everesthotel, General Manager at The Everest Hotel, responded to this review, 22 September 2013
Dear Guest,

Greetings from the The Everest Hotel , Kathmandu

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Kathmandu
I am pleased to know that you were satisfied with your experience of our services and facilities.
Your feedback is indeed encouraging and shall be definitely be conveyed to all the staff.

At The Everest Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Everest Hotel and would be delighted to assist you with any requirements.

Thanking you,

Ravi Kapila
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Everest Hotel

Property: The Everest Hotel
Address: P.O.Box 659 | New Baneshwor, Kathmandu 44601, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #129 of 201 Hotels in Kathmandu
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Everest Hotel 5*
Number of rooms: 160
Official Description (provided by the hotel):
A premier 5-star hotel with 160 rooms, club rooms, executive club lounge & suites, 2 specialty restaurants (Chinese & Indian), coffee shop, bar, large conference / banqueting facility for up to 1500 persons, swimming pool, health club with gym, sauna, beauty parlor, tennis court, business center, shopping arcade & an international casino. ... more   less 
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