Honestly, I'm extraordinarily surprised by all the positive reviews of this place. I understand that expectations have to be lower in developing countries, but this hotel certainly fell far short in every regard.
The foremost reason why you should not stay here is because we got sick from the food in this hotel. We were throwing up all night and had traveler's diarrhea from the Dwarika. We know for a fact that it had to come from the food here because we only ate at the hotel during the day of the night we fell terribly ill. We had our complimentary breakfast there and then booked an expensive dinner there that night. We thought it would be special to eat at the hotel's "fancy" restaurant of traditional nepali food at night since we heard so many rave reviews. To add insult to injury, on top of being sick, the food was horrible at the expensive dinner and we wanted to do the 12 course menu but they screwed up the reservations and were trying to only serve us 6.
Granted, the rooms are charming and large and so is the bathroom but the amenities are sorely lacking. They did not even give you conditioner for your hair! How can a hotel claiming to be 5 stars only offer you shampoo? The TVs are the old tube tvs and you only get basic cable. Furthermore, the "traditional" bedspreads are very dirty and filled up with old comforters that look like they come from the 1970s. At least they take the traditional bedspreads off when they give you turn down service.
There was no view in our room, save for the Nepali woman whose roof was eye level with our window and who was always up doing laundry looking into the hotel. Another problem was the lack of door knobs in a "5 star hotel." There was literally just a latch on the door with a lock that you would use on your high school locker, letting everyone in the hotel know exactly if you were in the room or not. This problem was furthered by there being no safe in the room. You were only offered a tiny lock box in the front desk, where the hotel staff had access to your valuables even though you were given a key, they also had two that would be able to turn it when you weren't there. Nothing was taken from us, though i can easily see that happening in the future.
So, overall, though the wood carvings in the hotel are beautiful and the rooms large, there is nothing else good about this place. I'm not sure where else to recommend if you visit nepal to stay, but I cannot in good conscience advise anyone to book here after we became so ill from the dwarika.
- Official Description (provided by the hotel):
- Built upon a rich tradition of Nepali hospitality and incorporating some of the country’s most exquisite architectural traditions, The Dwarika’s Hotel in Kathmandu is an authentic experience of Nepal’s ancient cultural heritage.Originally established as a heritage restoration project, The Dwarika's hotel has become known as Nepal's premier property, and a model for heritage preservation in Nepal and beyond. ... more less
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- Also Known As:
- Dwarikas Hotel Kathmandu