We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible location, noisy all night long”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Aria Boutique Hotel & Spa
Ranked #57 of 193 Hotels in Kathmandu
Certificate of Excellence
chicago
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Terrible location, noisy all night long”
2 of 5 bubbles Reviewed 11 October 2013

looking at your reviews I decided to stay there after I just left Bangkok staying at the Banyan Tree hotel.
Friendly staff, yet rooms way too small, noisy, toilets no hot water, air condition didn't work,
no flushing toilets after 12 AM .........
DEcOR hideous, mismatched ................

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank willie1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 12 October 2013
Dear Willie!

Thanks for your review about the hotel though we must say we don't actually agree with it. Anyone can come in our hotel and make certain that everything is working perfectly, the location is very good and the design is great and unusual. There is 24 hours running hot and cold water, 24 hours electricity supply, and the aircons are working well also. Well, if something even isn't working (in rare case), you can always call the reception phone, and it will definitely start to work in a couple of minutes.

We read some other of your reviews and we saw that you evaluated 5-stars hotel Fish Tail Lodge in Pokhara with a "1" score. Taking into account this evaluation, we see your evaluation of our hotel with a score of "2" as reasonable:)

We wish you luck in your future and we really hope that next time you will able to find a hotel better than ours in the city of Kathmandu.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

285 reviews from our community

Traveller rating
    176
    78
    16
    9
    6
See reviews for
32
99
58
33
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Buckinghamshire England
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

Stayed at this hotel, in the centre of the Thamel shopping district - a haven from the hub-bub and totally unique in character, allowing you to choose how talkative you'd like the staff to be, whether you'd like to enjoy your meal with stuffed toy animals - or indeed your bed - and encouraging you to take pictures of the crazy but delightful and very clean premises! Excellent wifi, backup electical generator, and very helpful staff. Decent breakfasts withi good variety if too much food. Excellent muesli. Everything one would need in the rooms including desk and converter plugs, kettle, fridge, water, chocolates....If you don't like squeezy soap, however, bring your own small bar. A delightful place that I would recommend for an experience you'll never have anywhere else!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NoniRubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 22 October 2013
Dear NoniRubin,

Thank you so much for your kind review. Its always our great pleasure to know that our guests spends a very good time at Royal Penguin. We will be more than happy to host you again at our hotel :)

We are very glad to know that you liked our Muesli. We try to choose the best Muesli you could find in Kathmandu so that our guests can enjoy their breakfast. We really hope to serve you again in our hotel with the coming days.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvern, Pennsylvania
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 5 October 2013

We found the Royal Penquin through Trip Advisor and it turned out to be a great stay, especially in the chaotic and traffic-ridden central Thamel part of Kathmandu. It was an oasis of comfort, great staff, good food and professionalism. Since we are older, we worried about how comfortable it would be in central Kathmandu. It was mid-September and still very hot so we really appreciated the air conditioning. All the good reviews we read on Trip Advisor were true. It costs a little more than some but well worth it. Good value as it is boutique, not one of the large, expensive chain hotels. The staff were very friendly and couldn't do enough to help us with information. They have a generator so power outages were not a problem. It is modern, new and spotless. We stayed a total of 5 nights and tried several rooms. We liked the Executive Suite in the 2nd floor. The deluxe double was also great. There is no elevator and they have 5 floors, with the Penthouse Suite on the 5th floor, so a lot of steps. The owner even provided us with a complimentary dinner during our stay. The crepes on the menu were fabulous. They have an excellent chef.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThomasPlatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 22 October 2013
Dear Thomas ,

Thank you so much for your kind review. We are pleased to know that you enjoyed your last stay at Royal Penguin and we look forward to greeting you again :)

We always try our very best to satisfy the needs of our guests and make them feel at home. We understand it is quite tiring to climb a lot of staircase to reach to the Penthouse on the top floor but next time you visit Royal Penguin you can have a choice to stay in our second wing Penguin 2 with an elevator as well.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somewhere in Asia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 October 2013

This hotel charges a high price for a quality night's sleep. Indeed the room was quiet, the bathroom pretty clean, and the bed comfortable. However the room was quite small and all surfaces were taken up with their nicknacks (statues and pretty things) or wine glasses or advertising or menus. There was no where to put my things down so I felt like I couldn't relax for fear of breaking something!

The staff are accommodating and available.

The Penguin offered a free breakfast, but for me it was a let down. I expected better than instant coffee and a couple of eggs and toast. Additionally, I had to inquire as to the parametres of the free breakfast as the staff had handed me a menu and happily waited for me to order. If I'd chosen unwisely, they'd've had me pay full price, I suspect. You must choose from a specific set, but they don't tell you unless you ask.

The internet worked better some times than others.

Highlight: The dessert menu in the restaurant. Good stuff and worth the relatively high prices!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mathlete88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 13 October 2013
Dear guest!

Thanks for your review about the hotel, we value your opinion.
Speaking about our breakfast, we have a choice of different breakfast sets which are free for our hotel guests. Each set includes from 4 to 6 items.
The healthy set includes toasts, hash brown potatoes, fried eggs, grilled apple, juice of your choice and a tea or coffee.
The sweet set will treat you with a Vienna waffle or crepes with sweet topping of your choice, fried eggs, juice and tea or coffee. We also have American breakfast and Fruit breakfast that consists of fruit salad, muesli or cornflakes with yoghurt, juice and a tea or coffee.
You can also choose the type of the tea you'd like to have for your breakfast. There is a choice of black, earl grey, green, fresh mint and fruit tea.

Next time you stay with us you can take a bigger room. We recommend Executive suite which has a huge bathtub (4 slim people can easily fit in it), separate working and sitting zones featuring a comfy sofa. The room is quite spacious.

Please feel free to stay with us again when you come to Kathmandu, we'll be more than happy to host you again.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 September 2013

I have spent about 4 weeks travelling overland from China, through Tibet and finally Nepal. When I arrived at the Royal Penguin was pleasantly surprised by the efficient English speaking staff, the warm welcome and a very well appointed room. I had previously emailed them requesting spa services and airport transport, these arrangements were taken care of in advance and only needed a quick confirmation to set my mind at ease. The hotel was quiet and restful once you stepped in the doors. The restaurant had a nice selection, the only complaint being the portions were too generous. The room itself was well equipped with power bars allowing me to charge everything. There was always hot water and electricity -- a real luxury in Kathmandu and the bed linens and other appointments rival the more expensive resorts in the area. The location is fantastic, although the taxi driver had difficulty in following the map and we had to ask several people before we found it. I would not hesitate to stay here again, nor to recommend the Penguin to my friends.

Room Tip: If you can afford it, reserve one of the Executive Suites, especially if you are there with a specia...
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 23 September 2013
Dear Sarah!

What a nice review, thanks for it. That was a nice "complaint" about the food:)

Speaking about our rooms, the Penthouse room is with no doubts one of the best our rooms. It's located right in the middle of the small rooftop garden "Khumbu", so you can enjoy the garden view and the waterfall sound if you stay there. It's convenient that the windows in the room are covered with a special protective layer which doesn't let anyone outside see anything inside the room. So at the daytime you can leave your curtains open. The room also features a jacuzzi and a stim-cabin which provide a perfect relaxation that must be vital after trekking. There are also separate working and sitting zone in the room.

Please feel free to stay with us again when you come to Kathmandu, we'll be more than happy to host you again.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 September 2013

What a great, cute, unusual boutique hotel in KTM! It is in Thamel but on a quiet street away from all the crazy hustle and bustle. The customer service is absolutely top-notch, they are really happy to work here and have a great sense of humor, not to mention patience. I haven't found a hotel quite like this anywhere, including Asia, Europe, the US, etc. If you can afford it, stay here - you won't regret it.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ris13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 23 September 2013
Dear Ris!

Thank you so much for your words about our hotel, we really appreciate them. We'll open second Royal Penguin Boutique Hotel and Restaurant at the end of December this year and it will be very close to the first one. The rooms will be even better in design, and the hotel will feature a SPA, an elevator and many other facilities. We'll be very happy to see you again, whether it will be in Royal Penguin Boutique Hotel 1 or 2.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

Great Hotel in the heart of Thamel. We stayed in the rooftop suite that is fantastic (the only drawback is that you have to keep the curtains closed because the windows open on the rooftop garden). The hotel is very clean, the staff is unbelievable. I have never seen a customer care like this. When I was not able to find an ATM they offered to walk me to one (try this in a five star hotel). They have 24h power supply, hot water and WiFi in every room. After a day in the noisy and polluted Kathmandu (a great city anyway!) the Royal Penguin is like a safe haven. We will be back!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marco D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPenguin, General Manager at Aria Boutique Hotel & Spa, responded to this review, 22 August 2013
Dear Marco!

It's so rewarding to read your review, thanks for all the nice words.

For your information, the windows in our Penthouse suite are covered with special layer that doesn't let outsiders see anything inside the room. We're sorry for not letting you know this before. Next time you come and stay there you can freely leave the curtains open and enjoy the roof-top garden view.

Warm regards,
Royal Penguin Boutique Hotel team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kathmandu hotels
0.3 mi away
Yatri Suites and Spa
Yatri Suites and Spa
#47 of 193 in Kathmandu
4.5 of 5 bubbles 96 reviews
0.8 mi away
Hotel Shanker
Hotel Shanker
#36 of 193 in Kathmandu
4.0 of 5 bubbles 1,135 reviews
2.7 mi away
Hotel Shambala
Hotel Shambala
#22 of 193 in Kathmandu
4.5 of 5 bubbles 342 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Mandala Boutique Hotel
Mandala Boutique Hotel
#53 of 193 in Kathmandu
4.5 of 5 bubbles 78 reviews
0.1 mi away
DOM Himalaya Hotel
DOM Himalaya Hotel
#51 of 193 in Kathmandu
5.0 of 5 bubbles 38 reviews
0.3 mi away
Dalai-La Boutique Hotel
Dalai-La Boutique Hotel
#18 of 193 in Kathmandu
5.0 of 5 bubbles 445 reviews
Show Prices
Show Prices
Show Prices

Been to Aria Boutique Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aria Boutique Hotel & Spa

Property: Aria Boutique Hotel & Spa
Address: JP Road, Thamel | Thamel, Kathmandu 44600, Nepal (Formerly Royal Penguin Boutique Hotel)
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #57 of 193 Hotels in Kathmandu
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Aria Boutique Hotel & Spa 4.5*
Number of rooms: 13
Official Description (provided by the hotel):
Well-positioned in Thamel, Aria Boutique Hotel and Spa is the ideal point of departure for your excursions in Kathmandu. Set 0.0 km from the excitement of the city, this 3.5-star hotel commands an excellent location and provides access to the city's biggest attractions. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Kathesimbhu Stupa, Kathmandu Guest House Minitheatre, Gandharba Culture and Art Organisation. Aria Boutique Hotel and Spa offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include meeting facilities, laundry service/dry cleaning, tours, restaurant, bar/pub. Step into one of 13 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, separate shower and tub, bathtub, extra long beds (> 2 meters), coffee/tea maker. The hotel offers wonderful recreational facilities such as garden, sauna, fitness center, massage to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Kathmandu, make Aria Boutique Hotel and spa your home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com and Expedia so you can book your Aria Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing