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“Katmandu Hotel” 3 of 5 bubbles
Review of Grand Hotel Kathmandu

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Grand Hotel Kathmandu
Ranked #67 of 194 Hotels in Kathmandu
San Francisco, California
Level Contributor
304 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Katmandu Hotel”
3 of 5 bubbles Reviewed 2 October 2013

Booked this hotel on line and was slightly surprised. It is out of the
way of the extreme poverty of Katmandu in a quiet neighborhood.
Did not book a standard tour but booked a tour guide for a
personalized tours of the city. The hotel is a three (3) star hotel
at best. It is quite comfortable with a business centre for internet
access. Buffet breakfast was nice and simple and many western
dishes. Stayed three nights and was pleasantly relaxing.

Room Tip: Rooms to the rear of the hotel are quieter because it abuts a hospital.
See more room tips
  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arnold C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

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    99
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    22
    13
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 25 September 2013 via mobile

I have been last month for holiday in Nepal Beautiful country . I stay in Grand Hotel with my wife quality food has no quality at and room was dirty and mosquito .There was one lady in Buffet lunch i fell like she is superviser . she is not polite need good staff..

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lindavancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
140 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
2 of 5 bubbles Reviewed 25 September 2013

The hotel while not bad was also not good. It's a fairly large hotel (for Kathmandu) with about 100 rooms, however is aging and would struggle to qualify as an international 3-star standard business hotel. The hotel was very busy on the 1 night I stayed there as they had a large group checked in. The buffet breakfast the next morning was the most chaotic I have ever seen a breakfast buffet, and the food was somewhat below average.

The room was comfortable, however a few lights did not work, and the door lock did not work well. And this was in a suite since I got upgraded as they were full. Someone from my group had awful bed bug bites her whole body the next day. I had a few small red swellings on my legs as well although I'm not sure if mine were mosquito bites or bug bites.

If you want WiFi you'll have to pay, something like 400 rupees for 24 hours although you can also buy an hour's worth.

I have tried to be open-minded about hotel expectations given that this is Nepal, however I do think it's important for travelers to share candid comments with each other given that there are so many small hotels in Kathmandu and hardly any of the usual chain or recognizable international brand name hotels, making it difficult to select a hotel.

I stayed here as part of a group and package so don't know how much the hotel charged us, however I gather from the rack rates that they aren't cheap and you could definitely get much better, and much better value, elsewhere.

  • Stayed September 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MBev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 23 August 2013

this hotel was like a motel 6....it was complicated using the shower as you had to turn the faucet around and around to get the water to be hot. the service was average, except the guys who watched my bags: bellboy? the thing that stood out was the beds were not very comfortable. it just seemed like quite a waste of money at around 125$ per night for such an ugly, overrated place. maybe it's just that Kathmandu is expensive for tourists...

  • Stayed October 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank laura b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
1 review
2 of 5 bubbles Reviewed 23 August 2013

I chose to book this on the recommendation of cleartrip, Front view of hotel is good but room’s conditions are not of standard. Smelly and not hygienic, bathroom needs a complete renovation. Hotel on a narrow road leads to frequent traffic jam and pollution beyond imagination. Poor Quality and menu of complimentary breakfast
Apart this behaviour of one staff Mr Sunil Kapali (Restaurant Manager) was so rued, that I have to make a complaint against him to General Manager.
I never go to this hotel again and not recommend to anyone.

  • Stayed August 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Pramod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level Contributor
78 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed 5 July 2013

We stayed here in May 2013 while attending a marriage. The hotel desperately needs to be renovated. There was hardly any light in the room and electricity seems to be a big problem. The bed sheets and bed covers haven't been changed in years it seems. The lift acts funny all the time. Old small CRT TV in the room needs to be changed or removed as it just occupies space. Bath fittings need to be renovated.

Uncomfortable stay. Not recommended.

  • Stayed May 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Maverick145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajiv D, General Manager at Grand Hotel Kathmandu, responded to this review, 18 July 2013
Dear Sir

Namaste and greetings from Grand Hotel Kathmandu & Nepal!

Thank you very much for your very constructive comments and would like to assure you that we are currently in the planning of enhancements of all that you have mentioned.

Sincere apologies on being inconvenienced during your stay here and assure you that you shall see and feel a sea of change for the better on your next visit.

Thank you again and best regards

Rajiv
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 June 2013

We stayed three nights in Grand Hotel, Tahachal, Kathmandu. Good hotel, far from the madding crowd of the city. Staff members are friendly, excellent food and moderately priced. Overall experience was satisfactory. Surely this Hotel requires recommendation.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Partho_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajiv D, General Manager at Grand Hotel Kathmandu, responded to this review, 18 July 2013
Dear Mr Partho

Namaste and greetings from Grand Hotel Kathmandu and Nepal!

It was indeed a pleasure to read your comments and me and my Team would like to express a sincere Thank you for the it. We are glad that you enjoyed your stay here and shall look forward to having the pleasure once again in the very near future.

Thank you again and best regards

Rajiv
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Kathmandu

Property: Grand Hotel Kathmandu
Address: Red Cross Marg | Kalimati, Kathmandu 44600, Nepal
Phone Number:
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #67 of 194 Hotels in Kathmandu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Grand Hotel Kathmandu 3.5*
Number of rooms: 91
Official Description (provided by the hotel):
Grand Hotel, Kathmandu is a 4-star hotel in Nepal strategically located in the heart of the city's dynamic business, cultural and entertainment hubs. Some of the major landmarks of the city are located within accessible distance from the hotel which include the Swoyambhunath (Monkey Temple), National Museum and the Seto Gumba (White Monastery) . Other attractions near the hotel include Casino Mahjong, United World Trade Centre and Bluebird Mall. Grand Hotel is accredited as the tallest hotel in Nepal. The furnishings are stylish and contemporary and the hotel provides all modern facilities including wifi access through out the hotel and 24 hour cctv surveillance . Other facilities include an all day dining Coffee shop "Rendezvous" serving International Cuisine; "Maharaja" Restaurant (Fine Dining) serving Mughlai cuisine accompanied by live singing (Ghazal); 24 hour in room dining and finally a beauty parlour and a Spa which offer a range of Himalayan treatments according to your needs. ... more   less 
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