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“First choice in Thamel”
Review of Hotel Friends Home

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Hotel Friends Home
Ranked #4 of 198 Hotels in Kathmandu
Certificate of Excellence
Northumberland, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“First choice in Thamel”
Reviewed 3 November 2013

I have stayed in many hotels in Kathmandu over the past 10 years- expensive and cheap. This is my favourite. Clean, helpful, efficient, perfect location but not noisy. Free wifi, tea & coffee. Good breakfast. Even gave up a paid for night in the Shanker Palace to return here the contrast was marked.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank er20ic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 9 November 2013
Dear valuable guest
Thank you for your great review of Friends home. It was a pleasure to have you with us and we are very happy to know that you had nice stay with us. We will always do our best for all our clients’ pleasant stay in Friends home. Our major goal is to be a truly Friends home in Nepal for that we will always try our best. We hope to welcome you again. Prabha and team of Friends home.
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1,177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Gainesville, Georgia
1 review
Reviewed 3 November 2013

My wife and I have had a great experience at this Hotel. We booked based on reviews but most of the reviews didn't mention the breakfast that was included in the price, but we thought it was great. Eggs made to order, potatoes, hot cakes, fruit, toast with butter and jelly, vegetables, coffee, juice and tea. The rooms are very clean. Plenty of hot water for the shower. Good friendly employees who speak English, very helpful with planning outings in the area. Advise earplugs for good nights sleep. Restaurant has good, fairly priced food, and tea and coffee is available free all day. We travel a lot and have no problem recommending this hotel.

Room Tip: Corner rooms and higher is better.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wbrucedawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 9 November 2013
Dear valuable guest
Thank you for your great review of Friends home. It was a pleasure to have you with us and we are very happy to know that you had nice stay with us. We will always do our best for all our clients’ pleasant stay in Friends home. Our major goal is to be a truly Friends home in Nepal for that we will always try our best. We hope to welcome you again. Prabha and team of Friends home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banchory, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2013

Just off the main tourist streets of thamel lies this great little hotel. We arrived with 4 children in tow but nothing was too much trouble and they were extremely accommodating. Great family rooms with very comfy beds and aircon. Something for everyone to like at breakfast too. Great friendly staff, great location, great price, couldn't ask for more, many thanks!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank valtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 2 November 2013
Dear valuable guest

Thank you for your great review of our property. We are very happy to know that you had nice stay with us. Being honest with you we are new in hotel business and learning day by day as well as we are learning for better service. Our main goal is client’s satisfaction. For valuable guest we will do all our best. We do not have any other interest beside our guest happiness. We thank to you that you choose to stay with us. It was a pleasure to have you with us and hope to welcome you again and again, once again thank you so much for staying with us. Prabha and team of Friends home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 October 2013

Very new and clean rooms and bathrooms. Quiet environment. The staff is very friendly, they want to keep their #1 position. Breakfast buffet was simple, but good. I would definitely stay here again next time.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Im-I85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 29 October 2013
Dear valuable guest
Thank you for your great feedback of Friends home. We are learning and trying to improve our service day by day. We are very happy to know about your honest view of Friends home. Our main goal is clients satisfaction for that we will always do our all the effort. We will immediately correct all your recommendation for better service. We heartily thankful to you for realistic advice. We promise you we will improve our service and all our valuable clients will have best stay with us in the future. Prabha sapkota and team of friends home .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cayman Islands
Level Contributor
5 reviews
3 hotel reviews
Reviewed 27 October 2013

We booked our stay at Friends Home Hotel based on all the positive reviews and were not disappointed. It is a Friends Home indeed!

The staff were some of the friendliest that we have met on our trip. We would like to specially thank Govind who went above and beyond in looking after us and Badri from the Management team, who not only came to pick us up personally from the airport, but also arranged our stay in Kathmandu, the hike and our trip to Chitwan. The overall service of the hotel is at par with some of the high end resorts.

The location of the hotel is great, right in the middle of all the excitement of Thamel without the noise level of the main street. The rooms and bathrooms were spotless and had air-conditioning, tv, two free water bottles per day and free wifi.

When we make it back to Nepal again, we know where we are staying.

Room Tip: Book you Nepal holiday through their tour company. Great value for money.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GT180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 29 October 2013
Dear valuable guest

Thank you for your great review of our property. We are very happy to know that you had nice stay with us. Being honest with you we are new in hotel business and learning day by day as well as we are learning for better service. Our main goal is client’s satisfaction. For valuable guest we will do all our best. We do not have any other interest beside our guest happiness. We thank to you that you choose to stay with us. It was a pleasure to have you with us and hope to welcome you again and again, once again thank you so much for staying with us. Prabha and team of Friends home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 October 2013

Booked a single AC room at Hotel Friends Home in October 2013 - Paid just $35 USD per night by booking direct with the hotel and using a 15% discount code found online. When I checked in I was given a double room which had a bigger bed.

- This I liked about this hotel

1) Free drink on arrival
2) Good location
3) Friendly Staff
4) Very Clean
5) Lots of television channels
6) Free Wifi with strong signal across the hotel
7) No pushy tour sales

- Things which I didn't like

1) The hotel offers free airport pickup however on arrival the hotel friends home shuttle driver was accompanied by some other people who demanded I tip the driver before he set of from the airport - I felt very uncomfortable with this!. Upon returning to the airport I used the same driver who again requested a tip.

2) Immediately upon check-in I requested the hotel washed my laundry as they offered a laundry service - I was advised my clothes would be ready that night however it had taken several days for this to get returned to me.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelLuke88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 29 October 2013
Dear Luke
Thank you for your feedback of our property. With a pleasure we took your comment very seriously, for the first time we knew about our driver who pick and drop all our valuable clients like you. We already discuss with him and ask about your concern he agreed with mistake what he has done and he realise it very much he given us a word not to do it again. We had finally warrant him if he will do it again such a mistake he will be fire from his work as well as he clearly understood not to handover our hotel sine to any other person in the airport, we would like to request all our clients not to pay any money in the airport because our driver is paid from our hotel. If you need to pay pick up fee which you can pay directly to our hotel not in the airport. Regarding the tip you are happy and wish to give that is different matter but no force and we promise he will not do again.

Regarding the laundry we already changed our service provider, we have improved laundry service and no delay like before. Thank you so much again for your honest review which helped us to improve our service. We hope to welcome you again in the future.

Prabha Sapkota and team of Friends home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chitwan National Park, Nepal
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2013

Mike and Lesley say...

This hotel is in a great location- near to the buzzy places in Thamel but at the same time in a quiet street. The rooms are clean and newly decorated.The staff can't do enough for you and are very friendly and helpful. We would stay at this hotel again.

Room Tip: Corner room with a double aspect is lovely. Higher floors look out over the city and are quietest.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
friendshome, Owner at Hotel Friends Home, responded to this review, 29 October 2013
Dear valuable guest

Thank you for your great review of our property. We are very happy to know that you had nice stay with us. Being honest with you we are new in hotel business and learning day by day as well as we are learning for better service. Our main goal is client’s satisfaction. For valuable guest we will do all our best. We do not have any other interest beside our guest happiness. We thank to you that you choose to stay with us. It was a pleasure to have you with us and hope to welcome you again and again, once again thank you so much for staying with us. Prabha and team of Friends home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Friends Home

Property: Hotel Friends Home
Address: G.P.O. Box 25221 | Chhushya Galli, Jyatha Road, Kantipur temple house is next to us., Kathmandu 4600, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #4 of 198 Hotels in Kathmandu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Friends Home 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Located in the eastern part of Thamel in Kathmandu, Hotel Friends Home offers genuinely friendly accommodation to all kinds of travelers, with a spirit of newness and constant innovation in its services. From the moment you check in at this family-friendly hotel, the amiable staff will readily receive you with the warmth of Nepalese hospitality and dedicate themselves to make your stay as cozy and comfortable as you want it to be. In short, Hotel Friends Home provides one of the best retreats in central Kathmandu and also caters to all of your travel plans in Nepal including activities like hiking, trekking, sightseeing, rafting, jungle safari, cultural tours, day tours, etc. ... more   less 
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