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“Good value, GREAT staff”

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Hotel Encounter Nepal
Ranked #23 of 201 Hotels in Kathmandu
Certificate of Excellence
New York City, New York
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good value, GREAT staff”
Reviewed 15 April 2014

I stayed at this hotel for 3 nights in the standard budget room. Everything was clean and comfortable. The food at the restaurant was the best I ate in Nepal! :D

It is very conveniently located in Thamel (they will arrange a free airport shuttle if you call in) which was a great help. The staff were warm and extremely helpful and made our trip memorable. Will definitely come back! :)

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Alia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, 22 April 2014
Dear Alia !

We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. I have forwarded this review to all those concerned and they all are so proud to hear about your review.

We look forward to welcoming you back to Hotel Encounter Nepal in the coming days.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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English first
Fargo, North Dakota
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 April 2014

This was my fourth stay at Hotel Encounter Nepal (HEN). I have been blessed to travel all around the world, and all across Nepal and I must start by saying that the staff of HEN make me feel about as much at home as is possible.

I have now spent 2 months at this hotel (in 4 visits). Getting to know the staff including Badri, Hari, Dipen, & Subash has been a blessing. The staff here at HEN has gone out of their way to take care of me during each of my visits.

HEN is located right outside Thamel’s main thoroughfare. It offers a bit more solitude and quiet than most other hotels with the added benefit of being just a block away from the “tourist action”. If you have ever been to Vegas, this is like being a block off the strip (where you can sleep but still go and see things without hassle). When I first stayed here the hotel was under renovation. Each time I have come back I have noticed remarkable improvements in amenities and cleanliness. Regardless of what you need, the staff of HEN is quick to offer their help. I have stayed at several other hotels in the area and while the others where nice, HEN is the best of them all.

Once you find a place that is clean, secure, and helpful, you really don’t feel the need to continue looking. Thats the case for me. I will likely continue using HEN for each of my future visits. I cannot recommend this hotel enough.

Room Tip: Rooms on the roof offer a little more peace and quiet if you don't mind the steps.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
7 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhaka Division, Bangladesh
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 April 2014

What a amazing services provide by hotel encounter and the staff of hotels are all friendly and amazing ,they do have nice hospitality nice environment with nice room and fooding system they do have twenty four hrs seri vices with nice company I highly recommend this hotel encounter Nepal . Ones thanks encounter Nepal time and mr lama.......

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Shorifaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, 22 April 2014
Dear Shorifaa !

Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. I have forwarded this review to all those concerned specially Mr Lama and they all are so proud to hear about your review.

Once again, thank you for your feedback and we do hope that your memorable experience will bring you back here in the near future.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2014

I am coming qith my friend in nepal for travel. When we arrive in nepal we find hotel encounter nepal by tripadvisor recommend. We have very nice time with hotel staff and family. The room are clean and 24/7 day hot water. Any way the manager are very friendly and good. We are chiting all the time. Any way i recommend hotel encounter nepal.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BaHussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, 22 April 2014
Hello BaHussain !

We are very glad that you had a really pleasant stay with us and we are very grateful to receive your feedback that overall we were being able to meet your expectation. I have forwarded this review to all those concerned specially hotel manager and they all are so proud to hear about your review.

Thank you for recommending other traveler and we look forward to welcoming you back to Hotel Encounter Nepal in the coming days.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 April 2014

I stayed 2 nights here at Hotel Encounter during my stay in Nepal. The staff was very helpful, cheerful, and genuinely kind in helping me get the most out of my time and experience. I found out about the hotel through Himalayan Glacier (the company I booked my Everest trekking and Chitwan yours through) which I also highly recommend. The Grill restaurant at the Encounter is also great! The food is fantastic and so is the garden setting. Can't recommend staying here enough :)

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank TGIFguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncounterNepal, E-Commerce at Hotel Encounter Nepal, responded to this review, 22 April 2014
Dear Jacqueline C !

Thank you for writing such a detailed response about your stay on Trip Advisor. Your words are extremely encouraging for our team.Of course, it does not come easy. Customer Service is our focus and the guiding light in all our actions. Great to know that you was recommeded by Himalayan Glacier company and you like our hotel, grill restaurant and overall food and our hospitality.

Thank you for having chosen to stay with us. We hope you will stay with us again.

Kind Regards,
Hotel Encounter Nepal Team
Thamel, Kathmandu, Nepal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 April 2014

I went to Nepal and initially booked 2 nights in this hotel as a start. The hotel staff were friendly and very accomodating to all my needs. I went trekking through them and although I had a problem with my guide they sorted this out professionally. Unfortunately as a female alone they gave me a rather inexperienced guide which was also by comparrison, quite expensive. If you plan to do similar, my advice would be to sleep before you book your trek. I was bamboozled as soon as I arrived by a very gregarious and friendly Mr Lama and found I had handed over £1300.00 for my trek before I had even seen my room! I kicked myself after, you live and learn. As far as the hotel goes, all the staff were brilliant and so kind, my room on return from the trek was considerably nicer than the one at the start! The restaurant staff were lovely. The food is very good and the garden is a relaxing haven away from the hectic steets of Kathmandu!

Room Tip: Ask for the main hotel building. Dogs barking and cars beeping are a part of city life there, if you...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Victoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon, Connecticut
Level 5 Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 13 April 2014

I stayed at this hotel one night before and after a long trek of the Annapurna circuit. For $18 USD a night, it was a great value to have a private room with a hot shower in a "quiet" location (although quiet does not exist in Kathmandu!) in Thamel. It was away from the main "touristy" stretch of Thamel, which was nice. It was an easy walk to all of the restaurants and shopping of Thamel, though, which was great. The rooms...the bathroom was great...warm shower 24/7 was much appreciated in a city where that is hard to come by. The room was great value for the money, but the bed was hard as a rock and slightly smelled like cigarette smoke...but for $18 a night, I was fine with that! There was a lovely courtyard, which was peaceful to grab a drink or read a book. It was great to have a restaurant on site and the two meals I ordered there were delicious and were a great value. We had a late evening flight home one evening and the front desk staff was happy to store our luggage in a safe place free of charge. In addition, at the start of our trip, we arrived in the morning and the front desk staff was happy to let us check in early. That earns a thumbs up in my book. I would have given this hotel one more star, but the manager kept bothering me to write a review on Tripadvisor 24/7. I have never stayed at a hotel where the staff would not leave me alone about writing a review. I was on holiday and the last thing I wanted to think about was reviewing where I was staying. Bothersome. Would I stay here again? Yes because it is a great value.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mccannon24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Encounter Nepal

Property: Hotel Encounter Nepal
Address: Samakhusi Marg | Thamel, Galkopakha, Kathmandu 44600, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#5 Spa Hotel in Kathmandu
#10 Business Hotel in Kathmandu
#12 Romantic Hotel in Kathmandu
#12 Family Hotel in Kathmandu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Encounter Nepal 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Encounter Nepal is a Nepalese character hotel on the northern edge of Thamel just 4 minutes walk away from the lively Thamel Centre, 15 minutes from Tribhuvan International Airport, and 30 minutes from the major world heritage sites. Would you like to have travel information? Our travel consultant at travel office will help you after your arrival next to the reception. No problem! It does not cost you any money and use public transport to get around from there! You will find the taxi or rikshaw stop which will take you to the city tour only 50 meters from the hotel. Major restaurants, bars and pubs of the city are only a 4-minute walk away. The hotel offers 36 different characters rooms all well equipped with a range of facilities and you can choose your room from 7 rooms with balcony with valley view, 16 rooms are garden facing on your preference. Hotel Encounter Nepal also offers a restaurant, renovated in 2009, with bar and sunny area, FREE WiFi, computers, 24 hour security, free high-speed internet and free parking in front of the hotel. 25 rooms offers AC, 24 hours of electric back up although there there is 14 hours of power cut in Kathmandu. Construction Date 1991, Renovation Date 2010. ... more   less 
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Also Known As:
Encounter Hotel Kathmandu

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