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All reviews annapurna range travel desk large hotel swimming pool five star hotel free wifi the hotel staff lovely hotel taxi ride nice pool hotel room lakeside area great hospitality no lift stayed here for nights mountain view nice view
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Reviewed 15 December 2017

My husband and I spent a wonderful weekend at Pokhara Grande. The rooms were clean and very spacious. Breakfast at the multi cuisine restaurant was amazing. The other food items from the menu such as dumplings and chicken fried rice were very tasty too. We experienced a top notch service by the hotel staff as well and so our weekend at Pokhara Grande was simply wonderful. Would highly recommend this hotel to anyone visiting Pokhara!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mahima B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenzin Y, Guest Relations Manager at Hotel Pokhara Grande, responded to this reviewResponded 25 December 2017

Dear Guest,

Greetings from Pokhara Grande!

It was pleasure having you at our Hotel and thank you so much for the wonderful review. We look forward to having you back again for your next visit to Pokhara and wishing you and your family a Merry Christmas!

Best Wishes,
Tenzin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

Great work by Tenzin in guest relations. Her leadership and all of the staff were excellent, supportive, and kind. Will definitely stay here again. Front desk was good and thoughtful. Room was clean as well.

  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank dtyang02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenzin Y, Guest Relations Manager at Hotel Pokhara Grande, responded to this reviewResponded 25 December 2017

Dear Mr. Yang,

The Pokhara Grande Team would like to wish you and your family a Merry Christmas and a Happy New Year! We are overwhelmed to receive such amazing review from you. Hoping we would get more opportunities to serve you in future. Looking forward to have you back again.

Thanking You!

Best Regards,
Tenzin

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Reviewed 8 December 2017

Place was crowded . The toilets were dirty . There was a wedding going on and there was a brawl with glasses being smashed . We were shown alternate rooms . Most bathrooms were dirty.They promised to call in housekeeping but we were not impressed with their service nor their management

Room Tip: Rooms on the ground floor at the old wing are the worst
  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jasbir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenzin Y, Guest Relations Manager at Hotel Pokhara Grande, responded to this reviewResponded 28 December 2017

Dear Guest,

Season's Greetings from Pokhara Grande!

First of all let me thank you for having chosen our Hotel during your recent trip to Pokhara and also for bringing these issues to our notice. We deeply apologize that your stay here was not as comfortable as you expected so we hope you would give us another chance to serve you with much enhanced services leaving no space for any sort of complaints.

Your suggestive review is much appreciated and we take this opportunity to improve further and get closer to being the Best.

Best Regards,
Tenzin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017

We stayed here after trekking for two weeks and had an amazing stay! It was our honeymoon and they were kind enough to decorate our room with flowers and give us a mountain view which was stunning! The room was large and very clean. Service was 5 star - whether we needed to store our bags, jump on the free shuttle or arrange activities everyone was very helpful. The morning breakfast buffet was delicious. We also really enjoyed sitting by the pool and gardens. A great escape from the noise of lakeside hotels and exceptional value.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenzin Y, Guest Relations Manager at Hotel Pokhara Grande, responded to this reviewResponded 7 December 2017

Dear Guest,

Many thanks for this wonderful review mentioning the 5 Star service Experience with the stunning view of the Himalayas that amazed you during your recent stay at Pokhara Grande. We always strive hard to satisfy every guest checking in at our Hotel and when we see these efforts turning into beautiful results through such guest reviews, it encourages us the most - highly appreciated! Hoping you would recommend us to your friends and family members who look forward to a nice stay in Pokhara.

Wishing you again a Happy Married life and best wishes for your future!

Regards,
Tenzin

Best Regards,
Tenzin

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Reviewed 22 November 2017 via mobile

It was a delightful stay at Pokhara grande.
Room is specious,neat and clean well decorated with nice towel art. View out of window was amazing. Service level and staff's attitude was remarkable. Keep it up ..
Highly recommended for everyone

Stayed: November 2017, travelled as a couple
Thank shanu r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenzin Y, Guest Relations Manager at Hotel Pokhara Grande, responded to this reviewResponded 7 December 2017

Dear Guest,

Greetings from Pokhara Grande!

We would like to thank you for your review on TripAdvisor. We are glad that you liked the property and service provided by the Team, thus looking forward to welcome you back again in future for a better Pokhara Grande Experience.

Best Regards,
Tenzin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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