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Shangri-La Village Pokhara
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Reviews (292)
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All reviewsannapurna rangeswimming poolbeautiful propertyclose to the airportstayed for two nightsrooms are spaciouslakeside areathe ground floornice poolmountain viewfewa lakehot waternice viewhimalayastaxiluxurygreenery
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Reviewed 12 March 2014

Hotel was amazing. I was feeling like i am in some other world. Clean, Beautiful and best climate. It has beautiful landscape. people can stay there for hours. beautiful place and best for the money. They have good deals also for food and living.

Room Tip: Go for Super Delux Rooms they are cuter.
  • Stayed: August 2013, travelled as a couple
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1  Thank Rayn3006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

We stayed for two separate nights, eating dinner on one.

The hotel grounds were extensive, lawned and planted with a wonderful variety of flowers, shrubs and trees. There was a stream with a pool containing large, colourful carp. A reasonably sized swimming pool was situated in a good patio with plenty of chairs.

It was a bit of a hike from our rooms to the reception and dining area but a reasonably efficient porterage service sorted out our baggage transfers.

Our first floor rooms were large and comfortable enough for our needs but a tad run down. However, the views of the gardens and distant Annapurnas made up for any shortcomings.

Reception and waiting staff were good and the self-service food was fine.

The hotel was a bit remote from the tourist facilities of Pokhara; a taxi ride from the Lakeside area. I would recommend it for peace and quiet but if you want easy access to a bit of life it might not suit.

  • Stayed: November 2013, travelled as a couple
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Thank buxtonjonny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

Set in beautiful gardens, we found the Shangri-La Hotel in Pokhara to be much more restful than its cousin in Kathmandu. The rooms are low-build with generous balconies / patios. Recommended for rest, recharge and as a stopping off point for the Pokhara area.

  • Stayed: November 2013, travelled as a couple
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Thank Martin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

Quiet refuge from the bustle of Pokhara with pretty gardens & distant views of the mountains. We had a nice first floor room with a balcony. Not part of the famous chain but still a good place to stay.

  • Stayed: November 2013, travelled as a couple
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Thank PetroniusMinor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangrilavillage1, Front Office Manager at Shangri-La Village Pokhara, responded to this reviewResponded 28 February 2014

Dear PetroniusMinor

Greetings from Shangri-la Village Resort, Pokhara!

Thank you for choosing to stay at The Shangri-la Village Resort during your recent visit to Pokhara, Nepal.

It was our pleasure to have you as our guests and it is so inspiring to learn that you had enjoyed such a memorable stay with us.

We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards achieving excellence.

Feedback from our valued guests is always useful to us as we continue in our endeavor to provide a level of service and personalized experience that is second to none.

I am delighted to know that you had experienced such an enjoyable stay with us and be it for business or leisure, we hope to welcome you back again the next time you return to Pokhara, Nepal!

Thank you for taking the time to share this review here on TripAdvisor.
Regards

Gupta Giri
Front Office Manager

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Reviewed 27 January 2014

Food is excellent and the treatment by Chef and serving staff extremely good.
Service not up to the mark. Spa is Good yet highly overpriced.
Well maintained garden, pond with fishes. Banquet hall when busy is a disturbance to resident guests.
Shopping is very expensive in Village shop.
Rooms are great with interior decor and furnishing ethnic. Local transport is not easily available as hotel is situated far from the town.
Excellent garden with seasonal flowers.

Room Tip: Rooms facing the Pool have a great view of Snow covered mountains
  • Stayed: January 2014, travelled with family
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Thank JAYPARKHE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangrilavillage1, Front Office Manager at Shangri-La Village Pokhara, responded to this reviewResponded 28 February 2014

Dear Mr. Parkhe

Greetings from Shangri-la Village Resort, Pokhara!

Thank you for choosing to stay at The Shangri-la Village Resort during your recent visit to Pokhara, Nepal.

It was our pleasure to have you as our guests and it is so inspiring to learn that you had enjoyed such a memorable stay with us.

We would firstly like to extend our sincere apologies for the inconveniences and disappointment you had and at the same time thank you for your feedback, which will be shared with the team, so that we can better prepare our self and ensure a seamless experience in the future

Our team of staff is our greatest asset and their dedication toward extending highly personalized and exceptional service is what makes any experience at Shangri-la Village Resort such a special one.

Feedback from our valued guests is always useful.

Be it for business or leisure, we hope to welcome you back again the next time you return to Pokhara, Nepal!

Thank you for taking the time to share this review here on TripAdvisor.
Regards

Gupta Giri
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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