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CityInn Hotel - Taipei Station Branch II
Ranked #3 of 585 Hotels in Taipei
Certificate of Excellence
Reviewed 4 April 2014

Stay in this hotel during the recent trip to Taiwan. The hotel is strategically located near to the Taipei Main Station. The room is very clean and comfortable. There are free wifi inside the room. At the common area, there is a small pantry. Free self laundry service is also available.

The staff are very polite and friendly. They always greet us with a warm smile. They are always there to offer you a helping hand and attend to your queries anytime. They help us to print out the map when we ask them for the direction. Specially thanks to David, Creak, Colin, Anna, Miffy and Cindy for their great service during our stay.

Overall I have a wonderful experience stay in this hotel and will definitely choose this hotel if I have a chance to visit Taipei again.

  • Stayed: February 2014, travelled with family
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1  Thank BloomingBlossoms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityinnHotel3, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this reviewResponded 5 April 2014

Dear Mr./ Ms. BloomingBlossoms

Warmest greetings from CityInn Hotel - Taipei Station Branch II.
We are greatly honored of your positive comments and pleased to know that you were satisfied with our facilities, services and location. Your generous and kind words are truly the best reward for us.

We have also taken the liberty of forwarding your kind mention of David, Creak, Colin, Anna, Miffy and Cindy, whom you found to be of great service during your stay.

Thank you so much again for your feedback and encouragement. Wish you have a nice day and we are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch II in the near future!

Yours Faithfully,

Leo Chou / Supervisor
CityInn Hotel Taipei Station Branch II

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Reviewed 1 April 2014

I was recommended to CityInn by my friend and this is my 2nd time staying there. First time was at Ximending branch which provided great service and a clean environment as well, but the recent experience with CityInn Taipei Station Branch II was even more commendable. Location is good (provided it doesn't rain) as it is only a 5 minutes walk from Taipei Main Station. Eateries and convenience stores are just round the corner. Hotel lobby and room are bright and clean, with all basic amenities needed. Rooms are not the biggest, but comfortable enough and most importantly, clean. Our only gripe would be the pillows are too soft and there is no wardrobe (they only provide hangers). But, you can always request for additional pillows and hangers and they would gladly provide. They too provide laundry services and iron so these are additional perks. What really struck a chord with us would be the ever affable, patient and polite hotel staff at reception. All of them will greet you warmly and often go the extra mile to attend to your queries. Shelly offered to print out maps when we asked her for directions to a destination. Also, thumbs up for Receptionists, Creak Kao and Yen Hsu who very kindly compiled information and recommendations on what to eat, what to visit and how to get there, when we queried about popular tourist destinations like Jiufen and Pingxi. Simple gestures, but very helpful for tourists like ourselves. They even followed up with us the next time they saw us on the usefulness of information provided and if we had fun. We really like and are happy with the personal touch, like also how they remember their guests, and they even remembered our names and room number without us prompting. Overall, a very pleasant stay. Will definitely recommend this hotel to my friends and will return to stay with them on my next visit to Taipei.

Room Tip: They have rooms with and without windows. If you are unsure which rooms have or which don't, you...
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  • Stayed: March 2014, travelled as a couple
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Thank lyndace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityinnHotel3, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this reviewResponded 3 April 2014

Dear Valued Guest,
Thank you for choosing CityInn Hotel - Taipei Station Branch II and taking your precious time to share a review with us. We are so delighted that you were satisfied with our service and facilities and location. We truly hope our honest and warmest customer service could make you feel like staying at home.

We have also taken the liberty of forwarding your kind mention of Shelly, Creak Kao and Yen Hsu, whom you found to be of great assistance during your stay.

We thank you and we do look forward to welcome you back to the City Inn Hotel Taipei Main Station II during your next trip.

Yours Faithfully,
Leo Chou /Supervisor
CityInn Hotel Taipei Station Branch II

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Reviewed 31 March 2014

I love this hotel! Location is everything when you are exploring a new city; this hotel is within walking distance to Taipei main station, and from there you can get anywhere you want. The staff is really friendly and accommodating, and the hotel has laundry room for the guest to use, free of charge. Overall, I had a wonderful experience here, and will return to this hotel next time I visit Taipei.

Room Tip: Request a room with a window if you care. Apparently they have rooms with or without windows at the...
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  • Stayed: April 2013, travelled as a couple
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1  Thank booboojang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chef6511, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this reviewResponded 1 April 2014

Dear Mr./ Ms. booboojang

Warmest greetings from CityInn Hotel - Taipei Station Branch II.
We are greatly honored of your positive comments and pleased to know that you were satisfied with our facilities, services and location. Your generous and kind words are truly the best reward for us.

Thank you so much again for your feedback and encouragement. Wish you have a nice day and we are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch II in the near future!

Yours Faithfully,

Leo Chou / Supervisor
CityInn Hotel Taipei Station Branch II

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014 via mobile

The hotel is great. Basic but well kept,
clean with friendly staff. The only problem is that the location in the tripadisor app is way off. Its should be 2-300m further east. I'd recommend this hotel for a quick weekend stay probably nothing longer than that.

Thank Trudeydoody
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
chef6511, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this reviewResponded 31 March 2014

Dear Valued Guest -Trudeydoody

Warmest greetings,

On behalf of the entire team I would like to thank you for staying at Cityinn 2 Hotel

Thank you for taking your time in providing us with a review of your recent stayed with us. We are greatly honoured or your positive comments and the entire team and room and I sincerely appreciate your encouragements, about your mention for our Cityinn 2 Hotel' location in the tripadvisor app is way off!

We already checked the map in APP of cellphone when we received your review, in the meantime we immediately informed this very important information to the tripadvisor to amend it, because the map is provided by tripadvisor, we can't amend the location of map in it! Again we are really thank you for your very important information to us, thank you very much.

Best regards

David Lee
Cityinn 2 Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 March 2014

Cleanliness is acceptable and this hotel Branch II looks new.However,do not expect any complimentary breakfast to be provided like other hotel .Room is suitable only for couple but do not expect the room to accommodate another extra bed if 3 persons are staying.However they are kind to offer you a mattress on the floor for an extra NT380 plus per day.

Walking distance to Taipei Station.Just mention Chang An See Loo no. 81 orange colour hotel to the cabby if you have problem telling them the name and location of hotel.
Please dun let the cabby scratch their head wondering where is See-Tee Inn 2

Fast food restaurants are just opposite the entrance and those who like to try local soya bean drink,you tiau and dumpling ,at the hotel entrance facing out, just turn left and cross the road.

  • Stayed: March 2014, travelled on business
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Thank agongkia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

Stayed in this fantastic hotel for three nights during my recent trip to Taipei. Room is spacious and clean. The room is bigger than the branch next door but it’s more expensive. The staff is very professinal, polite and caring. There are two PC at the lobby for guest but the speed is not so good. Booking via hotel website was easy and reservation was handled very well. Check in was fast. Coffee and drinks is provided in the small pantry and it’s free. There is a fridge for common use and self-laudry service is available, too. The location is easily accessible and near to Taipei Station which comprised of TRA, THSR and metro. Many thanks to David for accomodating my special request. Thanks to Colin, Creak, Anna, Miffy and Cindy for their service and recommendation. I am truly impressed with the warmth service and enthusiasm of the staff. I will definitely stay in this hotel again on my next trip to Taipei.

  • Stayed: February 2014, travelled with family
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Thank Abbydelight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo1010, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this reviewResponded 16 March 2014

Dear Mr./ Ms. Abbydelight

Thank you for staying at CityInn Hotel - Taipei Station Branch II and taking your precious time to share your comments with us. I am pleased to know that you enjoyed your stay with us. I have shared your kind words with all the associates, especially David,Colin, Creak, Anna, Miffy and Cindy.

The entire team and I sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at CityInn Hotel Taipei Station Branch II very soon.

Best regards,
Leo Chou / Supervisor
CityInn Hotel - Taipei Station Branch II

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Reviewed 15 March 2014

Clean n comfortable room couple wth professional n friendly staffs. Free self laundry services n good location are plus points. Will definitely come bk if visiting taipei again.

  • Stayed: March 2014
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Thank 23KLKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo1010, Supervisor at CityInn Hotel - Taipei Station Branch II, responded to this reviewResponded 16 March 2014

Dear Valued Guest,

Thank you for choosing Cityinn Hotel - Taipei Station Branch II and taking your precious time to share a review with us. We are so glad that you gave us such a positive feedback which must be shared with our staff and motivate our team to continue to deliver a high level of service.

Thank you once again for giving us the opportunity to accommodate you and we all sincerely looking forward to serving you in the future!

Sincerely yours,

Leo Chou / Supervisor
CityInn Hotel Taipei Station Branch II

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityInn Hotel - Taipei Station Branch II

Address: No.81 Chang'an West Road, Datong District, Taipei 103, Taiwan
Region: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #3 of 585 Hotels in Taipei
Price Range: £42 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityInn Hotel - Taipei Station Branch II 3*
Number of rooms: 50
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