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“Slightly disappointing for my second visit”

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Dandy Hotel - Daan Park Branch
Ranked #19 of 565 Hotels in Taipei
Certificate of Excellence
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Slightly disappointing for my second visit”
4 of 5 bubbles Reviewed 2 December 2013

Stayed for 2 nights in mid November for a job interview. Despite being a VIP member (more than 2 stays in the Dandy brand), I was given a standard room on the 3rd floor with no view. The room was smaller than my previous stay and had a damp smell which the housekeeping tried to rectify with a dehumidifier. The air conditioner was blowing directly to the head of the bed and made sleep very dry with the dehumidifier on. Krystal at reception recognized me from my last stay 4 months ago and made me felt at home. The slight disappointment on the room aside, breakfast, the business centre, free WiFi, and location of the hotel were excellent. With the new MRT station beside it, this is still the best value-for-money hotel in Taipei especially with the VIP discount.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JYSim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deb27076899, 經理 at Dandy Hotel - Daan Park Branch, responded to this review, 3 December 2013
Dear Value Guest,

Thank you for taking the time to communicate to us why the room did not meet your expectations and we are disappointed to hear that you had an unpleasant experience during your recent stay with us. We always strive to make sure that every person has a wonderful stay each time they visit our property.

We are sorry that we failed you in some areas particularly the damp smell and the air conditioner blowing way. We will certainly take actions to ensure the housekeeping quality, and the smell issue would be resolved to your satisfaction.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Please feel free to let me know when you might come back again, I will make sure that your room matches your needs.

Thank you again and cheers to you!

Debra Chang/Hotel Manager
Dandy Hotel-Daan Park Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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956 reviews from our community

Traveller rating
    635
    276
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    4
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 December 2013 via mobile

I highly recommend this hotel!
The location was convenient with the new sub way literally seconds away.

The rooms were extremely clean, with lots of amenities. Everyday our rooms were cleaned to perfection with all the amenities replenished. There is also a laundry room which we found so convenient and easy to use!

The staff were extremely friendly and helpful with all our questions.

Really enjoyed our stay here!

Stayed November 2013, travelled as a couple
Helpful?
Thank Wendy_1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnnyChiang, Assistant Manager at Dandy Hotel - Daan Park Branch, responded to this review, 2 December 2013
Dear Wendy,

Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like the location of our hotel and enjoyed our service.

Once again thank you for choosing Dandy Hotel - DAAN Park Branch and we look forward to welcoming you again in the nearly future.

Johnny Chiang
Assistant Manager, Dandy Hotel - DAAN Park Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

Convenient location with a new subway station building just opposite the hotel. Concierge was extremely friendly and helpful. The room was well cleaned, brightly lit and extremely comfortable. We had a room where there was a painting on one wall which was cute and different from any other hotel. The beds were extremely comfortable with high quality linen.

Breakfast was interesting every morning because different music theme was played everyday to set the theme. We had pop music one day and a real life violinist the next! Selection is average but good enough for what you pay for.

Its definitely a great place to stay especially for young travelers.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnnyChiang, Assistant Manager at Dandy Hotel - Daan Park Branch, responded to this review, 30 November 2013
Dear Valued Guest,

Thank you for sharing Dandy Hotel - DAAN Park Branch experience on Tripadvisor.

We were happy to know that you enjoyed your stay here, and appreciated your kind remarks about our service. It indeed was a great encouragement to us.

We all look forward to welcoming you back and will always have your needs as our highest priority.

Warm regards,

Johnny Chiang
Assistant Manager, Dandy Hotel - DAAN Park Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

The service easily beats a lot of 5 star hotels. Everyone who works at the hotel is very courteous even the cleaning crew. I was surprised at the level of attention to details that they put in order to ensure that your stay is perfect, such as, weather forecast posted on the elevator walls, free laundry, free use of computer and printer, umbrellas, togo breakfast if you need to catch an early flight, a scale (if you wonder whether your luggage is too heavy).
We took the Evergreen bus from the airport to ZhongXiao station and then from there we took the metro to Dongmen station. The walk from Dongmen station is more like ten minutes, not five minutes like the hotel website mentioned. I believe that the new MRT line is now open. The new station exit is just across the street/alley from the hotel, so it should be much easier to get to the hotel now.
On the way back we took the hotel van to go to the airport. I think it was about TWD900-950. I think it's totally worth it, especially if you have lots of luggage.
Din Tai Fung is within walking distance. It was one of my must do thing for this trip. So it's nice that it's close to the hotel and I don't have to spend an entire day just to be able to eat there. That place is always packed. We went there around 3:30 and didn't have to wait too long.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elaine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnnyChiang, Assistant Manager at Dandy Hotel - Daan Park Branch, responded to this review, 28 November 2013
Dear Valued Guest,

I would like to express our heartily thanks for your comments.We are glad to read that you do enjoy your stay with us and satisfactions with hotel service. Your review great encourage all Dandy Hotel - DAAN Park Branch team.

MRT Xinyi Line will start operations on November 24. At first month, No fare will be charged between CKS Memorial Hall and Xiangshan stations and 30% discount between NTU hospital and Baitou stations by using easy-card. It will be more convenient to get to Dandy Hotel - DAAN Park Branch!

We’re pleased that you chose the Dandy Hotel - DAAN Park Branch, and we look forward to the opportunity and the pleasure of serving you once again in the near future.

Best regards,

Johnny Chiang
Assistant Manager, Dandy Hotel - DAAN Park Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
89 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

The hotel was great although the rooms can be slightly smaller than usual. However, everything required was provided in the room. Furthermore, the hotel provides numerous TV channels and Video on demand which is the only hotel that provides VOD in my entire Taiwan trip. The breakfast was sufficient but the variety can be further improve. The staff were all very friendly and the branch manager Debra was very nice to remember and wished me Happy birthday. The hotel also provide me complimentary egg tarts and a birthday card as my birthday month was in November! I stayed in 6 min sus/ hotels and they were the only hotel that noticed that it was my birthday month. Lastly, they also provided free of charge washing machines and dryer which was very convenient for us. With the opening of the new xinyi line, the location is fantastic. I will definitely be back if I am back in Taipei.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NeoET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
金蒨, Supervisor at Dandy Hotel - Daan Park Branch, responded to this review, 27 November 2013
Dear Value Guest,

We would like to thank you for such a positive review of our hotel and for sharing your experience with everyone! We truly hope our honest and warmest customer service could make you feel like staying at home.

We thank you for your coming and giving us your comments, we are looking forward to welcoming you back at Dandy Hotel-Daan branch in the near future.

Warm regards,

Lemmi Chin / Hotel Supervisor
Dandy Hotel - Daan Park Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

Excellent location right in front of the Daan Park easy to get to as the metro station is 25 metres away extremely clean rooms sleep easy beds well designed rooms good value for money a few good restaurants nearby.

Room Tip: try and get a room facing the Park
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
金蒨, Supervisor at Dandy Hotel - Daan Park Branch, responded to this review, 27 November 2013
Dear Richard,

Thank you so much for the sharing on this website.
It's glad to know that your stay was pleasant and comfortable. Your feedback is so important to us and they are really valued comments to all the travelers.

We appreciate again for your support and truly hope we can see you soon.
Thank you very much.


Lemmi Chin / Hotel Supervisor
Dandy Hotel - Daan Park Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Andrews, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

Everything about this hotel is perfect, and it is extraordinary value for money. We stayed in the standard sized room and it was a perfectly suitable size, and the beds were very comfy. The breakfast is particularly notable - there is a huge selection, very tasty and well-presented. One of the best features of the hotel, however, is the staff. Everyone we encountered was friendly and went out of their way to make us comfortable and at home - and the receptionist staff had perfect English. The location is also ideal - the general area is pleasant, the metro is nearby, the park across the street makes for a lovely stroll, and there is a whole street of restaurants nearby (Yongkang Street), including Din Tai Fung.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
金蒨, Supervisor at Dandy Hotel - Daan Park Branch, responded to this review, 25 November 2013
Dear Emily,

We would like to thank you for such a positive review of our hotel and for sharing your experience with everyone! We truly hope our honest and warmest customer service could make you feel like staying at home.

We thank you for your coming and giving us your comments, we are looking forward to welcoming you back at Dandy Hotel-Daan branch in the near future.

Warm regards,

Lemmi Chin / Hotel Supervisor
Dandy Hotel - Daan Park Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dandy Hotel - Daan Park Branch

Property: Dandy Hotel - Daan Park Branch
Address: No.33 Section 3, Xinyi Road, Daan Dist, Taipei 106, Taiwan
Region: Taiwan > Taipei
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Taipei
#7 Romantic Hotel in Taipei
#17 Business Hotel in Taipei
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dandy Hotel - Daan Park Branch 3*
Number of rooms: 73
Official Description (provided by the hotel):
Natural, Charming, an ExperienceWalking into the Dandy Hotel who will immediately find a bold contrast to the city’s often plush and over-powering hotel lobbies. Dandy Hotel’s Nordic ambience is calming with minimal décor, it is a place where you can relax and soak in a natural elegance.After your long journey, settle down, and rediscover your tempo.The Hotel faces Daan Park, which feels like you’re facing New York City’s CENTRAL PARK.Natural X BasicThe log furniture, cozy and snug with simple and modern design, extends a charming creation of power and beauty.This fashionable decor, elegant and understated, provides you with a brand new accommodation experience.There are 73 guest rooms in the Hotel, with 9floors and 6 types of designs based on natural themes; our guests are provided with a variety of settings for a feeling of comfort and ease.Close Your Eyes, Relax and Build Your Dream at a Leisurely TempoTake a break, log online, or just listen to delightful internet music. At that moment, a truly creative idea may enter your mind.Every staff member in the Hotel is your private secretary and housekeeper; they are ready to take care of you, every detail, at any time.Take your time, enjoy an independent natural lifestyle hotel in the busy city. ... more   less 
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Also Known As:
Dandy Hotel Taipei

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