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“good choice in taipei if crowd is your thing.”
4 of 5 bubbles Review of W Taipei

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W Taipei
Ranked #11 of 565 Hotels in Taipei
Certificate of Excellence
San Jose
Level Contributor
95 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“good choice in taipei if crowd is your thing.”
Reviewed 15 December 2013

i just spent a weekend night here. as many reviewers already mentioned, this is a very convenient location for shopping, restaurants, and connection to almost anywhere in the city. because of this ideal location, the public area of the hotel is full of people every time i walked through. i checked out the kitchen place at the lobby floor one morning and it was super super crowded. the breakfast buffet look delicious but i am not sure about lining up at every food station. my room had a great view of mountains and half of taipei 101, a spectacular view still. i love the functional bathroom lay-out with the water controller on its own wall. though i thought the space could have been more well utilized as the lobby area was very spacious while bedroom area a little cramp. during my stay there was a promotional happy hours designated for gold/platinum members where ones can enjoy unlimited drinks at the 31st floor lounge. they also brought me a dish of baguettes, cold cuts, and cheese. so that was a nice touch. i had a problem during my stay with the room across the hallway having a huge party late into the night. i had a peek into their room when both doors were open at the same time. they must had packed at least 20 people in there. every time their door open and even with my door closed i could hear a cacophonic burst of loud music and people talking. normally i don't complain about the noise as long as they stop before bed time ~ 10pm but the party was still on-going past midnight. at 1am i could not sleep and had to make a complain to the front desk staff. the party did slow down a little after that. i did get a good night sleep - thanks to a very comfortable mattress and great great bedding. in the morning i received a letter apologizing for the noise along with an offer of coffee or energy juice. so i thought that was a nice come back. but still this kind of crowd should not be allowed in one room, especially at a high end hotel. in spite of this problem, i think this hotel deserves high praises for its location, design, and efficient staff. will i come back? only if i get a high floor room with a full taipei 101 view and my neighbors are quiet!

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nguyenntvu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 17 December 2013
Dear nguyenntvu,

Thank you for your thorough and valuable review on us. We are happy that you enjoyed many aspects of our hotel, especially the special amenity for SPG Gold/Platinum members. However we are truly sorry about what you encountered regarding to the noise on the guest room floor. Your request of getting a higher floor is well noted. In addition, we provide by request Marpac SleepMate sound machine which could mask out unwanted noise and provide you a better sleep. We sincerely look forward to seeing you again.

Best regards,
W Taipei
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2,132 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (383)
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Singapore, Singapore
Level Contributor
265 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 10 December 2013 via mobile

Hotel : W Taipei This is our third annual stay at W. Our family of four stayed 10 nites at our usual marvellous suite 1902, the only suite in the hotel with 2 king beds, a  funky living room and an opukent bathroom spread ocer almost 1000sf. Large floor to floor windows with full views of Taipei 101 right from our living room.   Location : Located in the hippiest newest xinyi area witg rhe taipei bus station and the subway right below it almost guarantees this hotel its stellar billing. Surrounded by all the new malls and restaurants, most of us would be spoilt for choice. All taxi drivers know W, the most prestigious address to stay in taipei.   Ambience : As per W everywhere, you are surrounded by neon strobe lights, designer furniture, cool looking people everywhere you look. And tge funky house music pulsates everywhere incl the lifts and the walkways, a hit with our 2 girls who will start grooving the moment they return to W.   Staff : Exemplary. Our requests for extra pillows, cutlery, pencil sharpeners, bed rails etc were all met within 5 mins. Esp Howard the front desk manager. when we encountered some issue at checkin, he took ot upon himself to make a temporary room available. He was apologetic sympathetic (unlike a lot of corporate faceless managerscwho would drop the hotel policy as an excuse) and throughout our stay, he would always be cheerful and helpful whenever we bumped into him. He arranged our trips, restaurants, taipei eye tickets etc.  A true example of whatever whenever. And throughout our stay, we got to kniw the staff very well. Always cheerful, always helpful.   Restaurant : We dined at Yen twice during our stay. Food was exquisite and views were panaromic. Service prompt and helpful. Very good cantonese cuisine.   Gym : Probably the best equipped gym in Taiwan. Even the flooring was good with a nice grip texture. Filled with kinesis, treadmills, cross climbers, stretching equipment etc in a large expanse if area filled with natural light streaming in from its full length windows...and of course the hip music....only thing missing was a vibraplate machine and a digital weighing scale.   Conclusion : For those who are still energetic about life and appreciate the finer things in life, this W hotel us a no 1 choice for taipei. The location, the decor and the first class staff made us look forward eagerly to our next trip here, our home in taipei!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vincentlau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 11 December 2013
Dear vincentlau,

You just made our day! This is such an amazing and detailed review that you have shared with us! We feel uplifting to hear that you are satisfied with so many aspects in our hotel, especially the services from our talents. The Whatever/Whenever service is indeed the service promise that we aim to convey to all our guests. Really appreciate you and your family’s patron, and we wish you to have unforgivable wonderful memories in W Taipei every time. We will definitely look forward to welcoming you back to stay with us in next December as your home away from home.

With best regards,
W Taipei
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Seoul, South Korea
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 8 December 2013

Without a doubt, W was the perfect choise we made during our visit in Taipei
but there were some reasons I couldn't give them the perfect five scores.
Here are the pros and cons.

1. Very handy
Situated on the Taipei Cityhall Station, right next to Hankyu Dept store.
Walkable from 101 Tower and other shops and restaurants

2. Very stylish
Room was perfect to enjoy the view of Taipei (we were in 14th floor). Great interior,
sub-bed next to large window, perfect ammenities from 'Bliss', good shower and very spacious bath tub. Thums up!

I saw only one person swimming in the outdoor pool in the morning and it seemed they managed the temperature in the pool at 29C so there will be no problem to swim during this time.Kinda regret that I didnt bring my swimsuit.

BUT THE PROBLEM WAS, it was tooo noisy,
The music from WET Bar was really annoying. It was Ok during the night time because I was not sesitive that much, BUT YOU MUST TALK WITH STAFF in W before you book if you cannot handle the noise. The music is upbeat and very loud. I woke up between 4am and 5 am because I was so surpised the music was still on and even got louder. I though still there was a dancing party or something but WET Bar closed already.

I think at least Hotel can turn the music down or off while there is no guest in WET Bar, otherwise there is no point. It just destryed my bio cycle and couldn't go back to sleep easily. Can you imagine how loud it was? I was on 14th floor and WET bar was only 4 floors down there, at 10th!

Except for this happening, I could have given them 100% score,

Room Tip: Ask a staff if you can have quick check the noise level in your room before hotel assign your room i...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eun Sil N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 10 December 2013
Dear Eun Sil N,

We love your thorough review- the detailed pros and cons. Happy to know that you have enjoyed the very handy location, very stylish design and the perfect amenities from Bliss. However, we are sorry about the noise situation you encountered during your stay, which we have already spoke with the concerning department for further improvement. We would like to thank you for this review and look forward to having back again. Hope we can receive a perfect 5 next time!

With best regards,
W Taipei
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Brisbane, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 December 2013 via mobile

It is a nice and comfortable hotel with stylish design and notch furnishing.
I particularly love the Bose surround sounds system in the guest room so we can turn on our own music loud.
It is linked to the shopping centre next by and around the corner is the MRT station. And the hotel is in a close distances with big malls, clubs and Taipei 101. Staff are also very helpful to give advice on transportation.

Little things to suggest
(1) the front office and the Woo bar reception should not be next to each other. Because when we check-in at night time, I can't hear a word from the front office lady.
(2) please install some normal chairs (instead of fancy wooden chair) for people in wheelchair in the accessible

Stayed October 2013, travelled as a couple
Helpful?
2 Thank June0617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 8 December 2013
Dear June0617,

Thank you for staying in W Taipei and sharing your valuable review on us! We are thrilled to know that you enjoyed a good time with us, especially the Bose sound system in our room. It is also our pleasure to provide you a wonderful experience by the convenient location and the helpful service from our talents. Your feedback regarding the Welcome desk and chairs arrangement has been well noted for the hotel’s future improvement. We appreciate your review and look forward to welcoming you again soon!

With best regards,
W Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
117 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 December 2013 via mobile

Great rooms. Great service. Great location. The room is fully decked out with top notch fittings and furnishings. The toilet had a separate shower and bath and a fully automated toilet bowl from ToTo. The day bed by the window is a nice touch. You can sit there the whole day reading a book and looking out into the taipei skyline.

The location is ideal for a shopping and eating hoilday. Walkout then to the left, across the road then to the right and you enter the little streets of taipei full of little shops selling baked goods to the famous fried chicken. We checked into the hotel at about 3pm and went straight for the street food. Notably you have to try the silky smooth bean curd and Dumpling Tiger Northern Delicacy Restaurant. Walk down the street and you can't miss them. The shops have a perpetual que!

Out of the hotel and to the right, and you find yourself at the doors steps of high end shopping choke full of nice restaurants and artesian coffee places to visit.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Dustbusters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 4 December 2013
Dear Dustbusters,

Thank you so much for sharing your staying experience and the insider tips while traveling in Taipei. We are happy to know that you are satisfied with our room, our service and the location of hotel. We are also pleased that you had a great gateway in Taipei and enjoyed the culinary delicacies! Definitely look forward to seeing you with us again soon.

With best regards,
W Taipei
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Singapore, Singapore
Level Contributor
66 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 1 December 2013

When you stay at a W Hotel, you can expect consistency - from their singature scent as you walk into the lobby to the quirky modern deco and amazing food and cocktails. The staff are friendly and the gym was a decent size with enough cardio machines that you don't have to wait around during peak hours.

The location is excellent - walking distance to malls, restaurants, bars and clubs. I would definitely stay at there again if I'm back in Taipei.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dashador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 4 December 2013
Dear Dashador,

Thank you for your patronage to the W Hotels and the recognition of “Top hotel in a good location” toward W Taipei. We are delighted to hear that you had enjoyed many aspects of our hotel, especially our friendly talents and the fully equipped FIT gym. We appreciate your warm compliments and definitely look forward to seeing you soon in Taipei!

Best regards,
W Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2013 via mobile

You will feel hip and young again as you step into the hotel. The Hotel's design is impeccable in my standard.

The room is oozing with artsy and clean feeling, with technologies to support. Like a speaker where you could connect your ipod (well they should upgrade to wireless speakers, but whatever), an ambience sound modes (raining, thunders, waves sound).

There's simply no privacy in the bathroom, since u can peek right through the grill from the room.
I was sharing a room with a brother. So trying to watch a tv from the bed, as your brother was taking a shower was really testing my manliness and willpower to suppress curiosity.

Great foods and buffet. Friendly and helpful staffs that will help you buy local cakes and movie tickets.

And awesome lift! The endless tunnel design on the roof of the lift had me wondering how to achieve such effect that normally requires two mirrors facing each other. After days of contemplating it, I figured out that the answer is 'one way mirror'! It was satisfying solving that mistery.

The digital lights display on the main lobby that seems random will follow your movement as you came closer.

Oh and also, they changed the welcome mat from 'Good Morning' to 'Good Afternoon' and 'Good Evening' depending on the time. Subtle move, I like it.

Stayed October 2013
Helpful?
Thank Link K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 2 December 2013
Dear Link K,

Thank you for sharing your wonderful stay experience with us! We are overjoyed to hear that you like the design of our hotel and room and enjoyed our room facilities. Look forward to seeing you to explore more fun at W Taipei!

With best regards,
W Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Taipei

Property: W Taipei
Address: No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan
Phone Number:
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Taipei
#3 Luxury Hotel in Taipei
#9 Business Hotel in Taipei
#13 Romantic Hotel in Taipei
#21 Family Hotel in Taipei
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — W Taipei 5*
Number of rooms: 405
Official Description (provided by the hotel):
In the Xinyi District, home to W Taipei, there pulses a neon current, creating a sanctuary where serenity meets energy. Here, an endless stream of people, ideas and technology fuses Taipei's rural surroundings with its urban core. From the vibrant markets, theatres and nightclubs to the iconic Taipei 101, everything-even the sky- is electrified. ... more   less 
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Also Known As:
w Taipei Hotel Taipei

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