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“Great location and amenities”
Review of W Taipei

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W Taipei
Ranked #12 of 575 Hotels in Taipei
Certificate of Excellence
Hong Kong, China
Level 5 Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location and amenities”
Reviewed 14 July 2014 via mobile

Located near the 101, the W is very convenient. Rooms are spacious and new, hip decor as always. The pool is located right next to the lobby bar so it's a great place to hang around and relax too. Staffs are helpful and friendly with any requests including restaurant recommendations and bookings. I will definitely stay here again when I go to Taipei again.

Stayed July 2014
Helpful?
Thank CAMA11412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 15 July 2014
Dear CAMA11412,

It’s such a wonderful thing to read your lovely review. We are so happy to know that you enjoyed many aspects of our hotel, especially the friendly and helpful service from our talents. Thank you for your kind words, and we definitely look forward to welcoming you again when you travel to Taipei.

With best regards,
W Taipei
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (407)
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Hong Kong
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2014

Location is very convenient and rooms are nice and modern. one big minus is that the hotel really wants to be a giant nightclub. They seem to have this party all day and party all night mind set. You will be driven insane by the incessant throb of the party beat all day on sundays and until too many guests complain at night. There is no escape and after your stay you will be stressed and unhappy. AVOID at all costs.

Room Tip: there is no good room if you want to avoid the noise
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank ywwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 15 July 2014
Dear ywwan,

Thank you for sharing your stay experience with us. We feel truly, truly regret to know that the stay didn’t meet your expectation. We are aiming to offer our guests a pleasant stay from our discerning interior decoration and fabulous facilities to the thoughtful service, including the in-room white noise machine that could help to mask away the unwanted sounds. We appreciate your feedback that provides us an opportunity to make ourselves better. Your feedback has already well-noted, and we would definitely take your opinion seriously for our hotel’s future improvement. Thank you again and wish to have a chance to welcome you again at W Taipei.

With best regards,
W Taipei
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San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2014

Close to Taipei101 and shopping area . breakfast is very good. Check in and Check out process quite fast . Clean room with good smell . l like the decoration very much. hope to back Taiiwan in a few month. see you again.W

  • Stayed April 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Yankee N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 15 July 2014
Dear Yankee N,

What a uplifting and wonderful review from our valuable guest! It is our pleasure to learn that you are satisfied with our smoothly check-in/check-out process, delicious breakfast buffet, specious rooms and the fabulous décor. Your satisfaction is indeed what our service promise stands for. Thank you very much again and we sincerely look forward to seeing you and your family again soon.

With best regards,
W Taipei
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LONDON
Level 6 Contributor
105 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 12 July 2014

I was pretty impressed by the styling of the whole place. And its not all style over substance

Check-in swift and pleasant.. did think I might have walked into a trendy bar - but nothing too noisy going on - I just mean the lighting and seating areas are meant to give that impression.

Room.. really interesting layout. I have come across similar but not quite to this level. So you can walk in a circle around the whole area as the wardrobe is a central structure which effectively creates separate spaces for bathroom, entry and bedroom. Bed comfortable, lighting and drapes easy to manage (sometimes takes me 15 mins to work out how to switch off all the lights in places like this). TV a bit different - dont bother pointing the remote at the TV.. there is a special panel for it. But the channels were all the usuals. Everything in this room worked. Just the coffee making facility featured filter coffee in bags and despite using both bags in my cup it came out watery. I ended up taking some nescafe sachets from our office the next day.

View was really cool. This is a central city spot and I had a room on 30th floor.. massive floor to ceiling windows meant i had a view to die for.

Room service - efficient and really good quality. I didnt have breakfast though and nor did I eat or drink in any of the bars or restaurants.

Gym - good quality and lots of equipment. Several treadmills for example. As hotel gyms go its a really good one with everything you could need.

Overall would definitely stay again if I am in Taipei. Which is highly likely.

Room Tip: ask for a high floor as ever
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank OverworkedUnderpaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 14 July 2014
Dear OverworkedUnderpaid,

Hooray! Great, great, great thanks for your wonderful review and recommendation on us! We feel super thrilled to know that you had a great stay and impressed by so many aspects in our hotel, from the swift check-in to comfy room, from the fantastic view to our efficient service.
It is so delightful to have your love towards us. We sincerely look forward to your next stay and would definitely love to provide you another fabulous experience at W Taipei.

With best regards,
W Taipei
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Roeselare, Belgium
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2014

I went with my wife and kids last year. Haven't gotten around to make a review until now.

Pro's
+ Beautiful rooms. Honestly, they impress. I don't know what, but this design stand out for me. It's very zen , very new, very original and very beautiful. Hotel rooms often end up looking the same, but not at the W.
+ Even the hallway to the room impresses with it's LCD's of rotating vases. Really impressive stuff. Great design and colors.
+ Japanese hi tech toilet.

Con's
- I found the staff to be impolite and a bit rude. Quite a disappointment. They don't give you a warm feeling, just go through the motions. Not worthy of a 4 star hotel. Very very very basic behaviour. Slow checkin and slow checkout.
- A very busy breakfast hall. Noisy and average selection. It's alright, but limited.
- Breakfast area seems a bit small compared to the amount of guests which makes it noisy and very busy. Definitely not for people who want to enjoy a quiet breakfast.
- The rooms, although exceptionally well designed, are not suitable for kids between 1 and 3. Everywhere there are pointy corners.
- We stayed 2 nights, but although we had reservations they still made us switch rooms after one night.

We will not come here again and prefer the Hyatt near 101. It's definitely a hip and trendy hotel, but it's all hardware and no soul combined with poor service.

Room Tip: Higher is better.
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  • Stayed August 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Filip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 14 July 2014
Dear Filip H,

Appreciate you sharing your valuable stay experience with us. We regret to learn that this stay didn’t meet your expectations. We have already looked through all your feedback seriously and conducted all the necessary actions to improve ourselves, especially the service quality you mentioned in the review. Thank you again for giving us an opportunity to deliver better stay experiences to all our precious guests. We would like you to give us another chance to see our improvement when you visit Taipei in the near future.

With best regards,
W Taipei
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Singapore, Singapore
2 reviews
Reviewed 10 July 2014

The location of the hotel is very good, the staffs service is excellent... but the room is back dated, the docking device for I-phone 3????? The wifi is chargeable unless you join their membership. I travel to Taiwan often and almost every hotel including homestay are providing free and almost free wifi everywhere in Taipei. The access card is so sensitive that it is decoded immediately when come in contact with a mobile phone and I need to constantly ensure that I don't put my mobile in the same pocket with my card..

Room Tip: the hotel lobby is converted into a disco at night.. take the higher floor
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cstan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 11 July 2014
Dear cstan2014,

Thank you for sharing your valuable feedback with us. We feel regret to know that our service didn’t meet your expectations. To provide a better service, we provide iPhone 5 adapter by request through our Whatever/Whenever service team. Our free-to-enroll SPG(Starwood Preferred Guest) members could enjoy not only the complimentary in-room WiFi at W Taipei but also the award-winning benefits and real-time rewards at over 1,100 Starwood Hotels and Resorts. Thank you again for letting us know your experience which provides us a great opportunity to improve ourselves. We sincerely look forward to welcoming you back again.


With best regards,
W Taipei
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Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 July 2014

Stayed here for 3 nights at fabulous room. My husband and i can never be more satisfied.
Great location. Just a walking distance to Taipei 101. Train station is just a step away.
Room was very clean, well-lit, and well maintained.
Love the toilet. It automatically opens and cleans and deodorizes and flushes for you, not to mention that bidet and rear cleansing thing.
Breakfast was so good.
Overall, it was a very pleasant stay!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeTanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wtaipeiofficial, Manager at W Taipei, responded to this review, 10 July 2014
Dear LeTanS,

Thank you for your wonderful review! We are pleased to know that both you and your husband had a pleasant stay and liked so many aspects at W Taipei, especially the guest room facilities and our convenient location. Once again we appreciate your valuable comments and definitely look forward to your next return for another more than satisfying stay with us.

With Best Regards
W Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Taipei

Property: W Taipei
Address: No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan
Phone Number:
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Taipei
#4 Luxury Hotel in Taipei
#9 Business Hotel in Taipei
#13 Romantic Hotel in Taipei
#21 Family Hotel in Taipei
Price Range (Based on Average Rates): £££
Hotel Class:5 star — W Taipei 5*
Number of rooms: 405
Official Description (provided by the hotel):
In the Xinyi District, home to W Taipei, there pulses a neon current, creating a sanctuary where serenity meets energy. Here, an endless stream of people, ideas and technology fuses Taipei's rural surroundings with its urban core. From the vibrant markets, theatres and nightclubs to the iconic Taipei 101, everything-even the sky- is electrified. ... more   less 
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Also Known As:
w Taipei Hotel Taipei

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