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“Quirky by but clean place” 4 of 5 bubbles
Review of CityInn Hotel - Taipei Station Branch III

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CityInn Hotel - Taipei Station Branch III
Ranked #10 of 557 Hotels in Taipei
Certificate of Excellence
los angeles
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Quirky by but clean place”
4 of 5 bubbles Reviewed 17 January 2014 via mobile

The hotel was very clean. The rooms were small but then again, it was a budget hotel. It came with soap, lotion, razor, etc. The room also had cartoonish decor (pictures of clouds and cartoonish characters on the walls), which I found cute but my husband didn't care for it. However, we didn't have a window, which made us a bit claustrophobic. Otherwise, the staff were friendly and helpful with directions to places and airport transfers. It was also located near the central station as well as a very good and small night market (ningxia).

Stayed December 2013, travelled as a couple
Helpful?
Thank sazyrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 18 January 2014
Dear Valued Guest,

Thank you so much for taking the time write review after your stay . We are so delighted that you were satisfied with our location and service .

Regarding to the room is no window and make you made you and your husband a bit claustrophobic. We are so sorry !We are strongly considering your idea, and will report it to our management for further actions .Your kindly suggestions would be great motivation for improvements in our business. We also have the other room type have window, Maybe your can try our deluxe room or twin room next time.

We thank you for your coming and giving us your comments, we are looking forward to welcoming you back at CityInn Hotel - Taipei Station Branch III in the near future.


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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918 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 January 2014

We stayed at CityInn Hotel Taipei Station Branch III for 4 nights in early Jan 2014. It was a very comfortable and enjoyable stay. The hotel and room was modern and very clean with warm and friendly staff and useful facilities and room amenities. We booked online directly with CityInn and the check-in and check-out was very efficient. The hotel was located within a short walking distance from the Taipei Bus/MRT/Railway stations. On the 1st day when we arrived at the Taipei Bus Station after getting off the bus from the airport, we took a while to figure out which way to walk to the hotel! Do try to figure out the hotel location and directions before you arrive so that you won't be lost. I would definitely recommend this hotel and will consider staying here again (or maybe the other CityInn hotel branches) if I travel to Taipei again.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hamster26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新驛旅店台北市, 主任 Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 16 January 2014
Google Translation
亲爱的董先生,董夫人您好:

感谢您這次旅遊选择新驿旅店台北车站三馆入住,谢谢您給予我們的评论,我们非常高兴您滿意我們的服務,能让您住宿满意是我们的荣幸,也是我们全体员工努力的目标,聽到您的住宿滿意,大家都非常的高兴,您的赞许对我们来说真的是莫大的鼓励,谢谢您!!我们真心的期望,您在旅店的住宿有留下美好的回忆。

我们期待的再度光临,希望下次您和先生再入住时,可以看到我们的进步,我们也会用最棒的服务热情欢迎您,期待可以再次為您服務。

祝您有个美好的每一天!


Catherine Chang
新驿旅店台北车站三馆
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

I spent 2 nights at this hotel and was very impressed.
Staff were very friendly, and the room was excellent. It had everything I could ask for. The room was very clean, the bed provided a comfortable sleep, and the shower worked wonderfully.
Would certainly visit again without hesitation. The location close to Taipei Bus Station and also Taipei Main Metro station was very convenient for exploring Taipei by public transport.

1 little complaint: The design of the 3-pin electrical outlet made it impossible to plug in a typical 3-pin plug with wire coming from the bottom, as the glass is too near (see photo).

Other than that there was nothing to complain about.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chloelin, 主任 Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 7 January 2014
Dear Valued Guest,

We are glad that we made your satisfaction during your stay in Cityinn II. Thank you for sharing your feedback in this website, your feedback is such a encouragement to us. We would keep providing high service quality and please do come back again. Don't forget to check our website to get more booking information. Thank you again for choosing us. Hope to see you soon.

Yours sincerely,


Chloe Lin, Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

Pros:
1. Good location - 5 min walk from Taipei Main Station / Bus Terminal
2. KFC and Mcdonalds, 7-11, phone shop, just opposite the hotel
3. Quite a few very good local food stalls around the area
4. 10 min walk from Zhongshan station
5. Pharmacy just opposite the hotel
6. Excellent service, very friendly, helpful staff
7. Very clean rooms
8. Hip and lively place
9. Laundry, Dryer, kitchen at the ground floor
10. Check-in & check-out time very fast if already booked online.

Cons:
1. Small room
2. Check in at 3pm
3. If you stay on high floors, make sure you roll down your blinds. Office building is just opposite.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SkaiCaelestis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo1010, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 5 January 2014
Dear valued guest,

Thank you for the detailed review of CityInn Hotel - Taipei Station Branch III .
We are pleased that you found our services satisfactory.

Your kindly suggestions would be great motivation for improvements in our business.

We are hoping that we can serve you in the near future.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 29 December 2013

The location was very good, walking distant to Taipei Main Station where we always commute to other places. The first night they gave us a very small room for my family. We have a girl of 9 months with us so our luggages was quite heavy and bulky but no one offer their help. So when we asked to change a room on the 2nd day, they gave us a better room. Overall it was ok. They don't provide breakfast.

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jermummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leo1010, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 5 January 2014
Dear Valued Guest,

Thank you for taking the time to communicate to us why our service did not meet your expectations.
Please accept our apologies for the inconvenience experienced
We highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and we will hope to serve you again in the future.

Yours Faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 26 December 2013 via mobile

My family of four (2 adults and 2 children, aged 8 and 4) stayed in family room for 2 nights. Very comfortable experience overall with all the needs (bottled water, complimentary snacks) met. The portable heater came as a pleasant surprise and was useful, eg for drying small towels that my children brought.

The staff were very helpful in giving advice on the dining options. McDonalds and KFC are opposite the hotel and there are also two good breakfast options nearby - local breakfast (soya bean milk, xiao long bao, mantou etc) and sandwich cafe. The Taipei main station is about 10 minutes walk away, offering even more options at 2nd level (breeze centre).

Stayed November 2013, travelled with family
Helpful?
Thank skyebread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 December 2013
Dear Valued guest,

Thank you so much for taking the time write review after your stay . We are so delighted that you were satisfied with our location and facilities . It’s our goal to retain you as a satisfied customer and we will hope to accommodate you again in the future . We truly hope our warmest customer service could make you feel like staying at home.

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the future!


Warm Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 December 2013 via mobile

There is a mini kitchen and self service laundry available at ground floor. There is complimentary champagne for honeymoon couple. Location quite hard to find. Printing service also available. The kitchen has coffee machine which is a plus for the hotel.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Shurong C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新驛旅店台北市, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 December 2013
Dear Valued guest,

Thank you so much for taking the time write review after your stay . We are so delighted that you were satisfied with our facilities. We truly hope our warmest customer service could make you feel like staying at home .We are sorry about your room is small and when you come to our hotel is hard to find our hotel .Next time you may can try our the other room type and we will give you information about our hotel location can make you find our hotel easier. Please feel free to contact us.

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the future!

Warm Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityInn Hotel - Taipei Station Branch III

Property: CityInn Hotel - Taipei Station Branch III
Address: No.77 Chang'an West Road, Datong District, Taipei 103, Taiwan
Region: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #10 of 557 Hotels in Taipei
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — CityInn Hotel - Taipei Station Branch III 3.5*
Number of rooms: 66
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