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“Execellent services from the staffs.”

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CityInn Hotel - Taipei Station Branch III
Ranked #13 of 575 Hotels in Taipei
Certificate of Excellence
Singapore, Singapore
1 review
“Execellent services from the staffs.”
Reviewed 4 April 2014

From the day I stayed with Cityinn (Branch 3), the staffs there gave my a very warmy and helpful in assisting my family queries. They ever do extra miles to give us direections on where to find their nice local breakfasts. Nevertheless, the room I stayed in was a standard room, it was a bit small in term of space but the overall of design and cleanliness...It was execellent. From the front desk to housekeeping staffs, all of them providing prompt services to us in our 4days stay. Definitely, I will stay in CityInn (Branch 3) in my next Taiwan trip in Dec'14. Taiwan and CityInn, we will be back again!!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NelsonY8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityinnHotel3, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 6 April 2014
Dear valued guest -NelsonY8

Warmest greetings from Cityinn 3 Hotel

Thank you for choosing to stay with us at Cityinn 3 Hotel and taking time to write such a valuable review on Tripadviser. We sincerely appreciate it.

Thank you for you and your family are satisfied with your stay to our from desk and housekeeping of staffs, It makes us feel very warm to learn and the compliment on the services and surroundings means a lot to us. The Cityinn 3 Hotel staffs are always very gracious, hoping to do more than what our guests expect us to and give you and your family a very wonderful accommodation experience with us. We hope to deliver the warmth of Taiwan to every single guest.

Thank you once again for staying with us. We look forward to serving you back to Cityinn 3 Hotel soon in the near future.

Best Regards

David Lee
Cityinn 3 Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,016 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 March 2014

Manage to stay in the standard ( design ) room and deluxe room last week for 4 days~

The location is great whereby there is quite a lot of eateries nearby and ningxia NM is also around the corner.

The deluxe room is bigger than i expect. Maybe it was a corner room. The room is clean and cozy. Nothing to complain. Free snack is provided in the room. Nice toiletries are provided.

The design room was quite small in my opinion. I could barely walk after 2 luggage is opened up. It is lucky that i only stay one night in that room.

One thing to highlight is that they provide washing machine and dryer. It is good to see that especially we traveled for 10 days and we could wash our clothes before we are back in SG.

The staffs are great and friendly. They greeted us whenever they saw us.

Overall, it was a good stay. I would definitely want to come back to stay in the future when i visit TW again. =]

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liying89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 March 2014
Dear valued guest - Liying89

Warmest greetings from CityInn Hotel - Taipei Station Branch III and taking time to write such a valuable review on TripAdvisor. We are so glad to see that you shared such detailed feedback on Tripadvisor. We are so glad that you were satisfied with our service and facilities. We truly hope our honest and warmest customer service could make you feel like staying at home.

Thank you so much again for your feedback and encouragement. Wish you have a nice day and we are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch III in the near future!


Warm Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 March 2014

I stayed here for three nights while visiting friends in Taipei. I arrived at 2 AM after a late flight, and the gentleman manning the front desk was friendly and helpful on check in. Besides the typical amenities map you might see at a hotel, they have a map of the nearest night market, annotated with all of the best snacks to try. I think this gentleman spent a good half hour talking to me about the local amenities. Once I got to my room, it was clean and did not feel worn out.

My only issue - not sure what type of cleaning chemicals they use, but the lobby and hallway smell a little too "chemically" for my liking. The room did not have that smell though.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Max W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 March 2014
Dear Valued Guest - Max W

Thank you for choosing CityInn Hotel - Taipei Station Branch III and taking your precious time to share a review with us. We are so delighted that you were satisfied our service. Regarding about your comment about the lobby and hallway smell a little too "chemically" which we are trying to make the smell better, hopefully the next time you come to CityInn Hotel - Taipei Station Branch III will see the change of our hotel and will enjoy your trip better . We truly hope our honest and warmest customer service could make you feel like staying at home.

Thank you so much again for your feedback and encouragement. We are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch III in the near future!


Wish you have a nice day !


Best Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 6 Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 March 2014

Like the other CityInn Hotels I have stayed in, this is bright, clean and modern. The rooms are small, but functional. Have good air conditioning and lighting controls.
The bathroom size is adequate, spotlessly clean, and has nice toiletries provided. The water pressure is good, lots of hot water.

The front desk staff seemed friendly enough, but were often too busy to even acknowledge guests coming and going. At times the lobby was swamped with people and luggage.

No breakfast included, but there is free coffee and tea provided in the room and lobby.

Room Tip: Rooms at front have windows, rear have frosted window in bathroom, some rooms no window.
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 March 2014
Dear Valued guest - danmango

Thank you so much for taking the time write review after your stay . We are so delighted that you were satisfied with our facilities. We truly hope our warmest customer service could make you feel like staying at home .We are sorry about the lobby was swamped with people and luggage and the staff was too busy can not give you a better experience. Your kindly suggestions would be great motivation for improvements in our business.

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the future!

Warm Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macau, China
Level 6 Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 25 March 2014

I only stayed for 2 days, but I was very pleased. Since we had some friends in City Inn II I got to see both hotels and although the theme for the design is very different in both, I love them equally. The staff was very amiable and helpful. The TV service was great with a free movie selection. There is a help-yourself kitchen with free coffee and tea. Definitely recommended!

Room Tip: Some rooms don't have windows. Some people like that, some don't, so be sure to make your re...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nuno M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 March 2014
Dear Valued guest,

Thank you so much for taking the time write review after your stay . We are so delighted that you were satisfied with our facilities and free movie. We truly hope our warmest customer service could make you feel like staying at home .We highly appreciate your feedback as it will assist us in becoming better .

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the future!

Warm Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 March 2014 via mobile

Stayed here in mid-late December last year. As the title suggests, it is a good place to stay because of location - where else can you find a hotel of this price so close to Taipei train station? The rooms are a tad small but they are comfortable and clean. What was a little off putting was the fact that they had condoms provided in the rooms and some adult material on demand on the televison, and since they also let rooms by the hour, one can guess quite simply what some of the hotel guests are up to. In any case, this was a non factor during my stay as I had no problems whatsoever what was mentioned above. There is no breakfast provided but, well, you don't need any when you are that close to so many dining establishments and major shopping malls. Would recommend because of its location, it is really too good to pass up because it is just so convenient.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thehonestfeedbacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 28 March 2014
Dear Valued guest - thehonestfeedbacker

Thank you so much for taking the time write review after your stay . We are so delighted that you were satisfied with our location. It’s our goal to retain you as a satisfied customer and we will hope to accommodate you again in the future . We truly hope our warmest customer service could make you feel like staying at home.

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the near future.

Warm Regards,

Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 March 2014

Stayed for 7 days and everyday was a joyful one. Service was really good!! Room was really clean & comfortable. Great location, it's very near Taipei Main Station hence it makes traveling to everywhere an easy one. You definitely won't regret staying in this hotel. Special thanks to Amber for all your assistance!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CherylTan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this review, 27 March 2014
Dear Valued Guest, - SukiChuah

Thank you for choosing CityInn Hotel - Taipei Station Branch III again and taking your precious time to share a review with us. We are so delighted that you were satisfied with Amber's service. We truly hope our honest and warmest customer service could make you feel like staying at home.

Thank you so much again for your feedback and encouragement.We are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch III in the near future!


Warm Regards,
Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityInn Hotel - Taipei Station Branch III

Property: CityInn Hotel - Taipei Station Branch III
Address: No. 77, Chang'an West Road, Datong District, Taipei 103, Taiwan
Region: Taiwan > Taipei
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #13 of 575 Hotels in Taipei
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — CityInn Hotel - Taipei Station Branch III 3.5*
Number of rooms: 66
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