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“Excellent Location & great customer services💖”

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CityInn Hotel Plus - Ximending Branch
Ranked #14 of 570 Hotels in Taipei
Singapore, Singapore
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent Location & great customer services💖”
Reviewed 11 December 2013

We booked a family room during our 4 night stay in Taipei (room is a bit small but the theme in every room is cute & there is only a lift to serve 8th storeys) the hotel provided all toiletries, free WIFI, tibits, dryer, washing machine, hot beverage at basement 1) few minutes walk from MRT exit 3 & to XMD area (plus point)
The lobby staffs are well trained,helpful & cheerful. They greets everyone when someone come out the lift & enter the hotel.

Overall our stay is a pleasant one. Hope to c you guys again during our next visit. Thumb up! Cheers.

Angie慧兰

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tauruslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, 16 December 2013
Dear Valued Guest:

Thank you so much for kindly leaving this wonderful review on us. I am very happy to know that our service could offer you a pleasant stay. It is our honor to serve you and making a comfortable environment for you, a home in Taipei.

Although our room may not be very spacious in some ways, but we make it up with interesting and touching designs. There are many different kinds of designs and themes spreading out in our hotel rooms. We truly hope you could have the chance to enjoy as many of them as you can.

We look forward to seeing you again and having the chance to serve you in the near future.

Sincerely yours,

Howard Fan
Hotel Manager
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,019 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 December 2013

Read about all the good reviews regarding this hotel so I decided to book it for my first night in Taipei. I never regretted it! Apart from its excellent location (it's located just opposite of Ximen station) and clean rooms, I was wowed by their excellent service. I could feel the friendliness of the staff from the moment I entered the hotel. On the day we checked out, it was drizzling outside and one of the staff actually volunteered to shelter us with an umbrella on our way to the station! Was really touched by that kind act! :) They also make the effort to email a letter of thanks to every customer who stayed in their hotel too. Would definitely recommend this hotel, especially for its service!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank shcizmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 11 December 2013
Dear valued guest:

Thank you for staying with Cityinn Hotel Plus Ximending Branch and taking time to share your recent staying experience with us. We are pleased to know that you enjoyed your stay with us. It is always delightful to receive compliments from our guests and I have shared your kind words with our team members. The whole team of Cityinn Hotel Plus Ximending Branch sincerely appreciates your encouragements and feedback so that we may serve our guests better in the future. We look forward to more of your valuable comments and visits in the near future.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 November 2013 via mobile

This hotel is well situated at Ximen station exit 3 turn left across the road. There's a 24hr family mart opposite the hotel and tons of local food around this hotel. I personally visited JSP eatery(place selling burger and chinese crepes for breakfast) & Yong He Dou Jiang.XMD is just a 5 mins walk away.

When we first stepped into the hotel, two ladies at the reception counter greeted us with a great smile and make us feel welcome. They had called me in advance to check my arrival time beforehand. They help me to do a speedy check in which takes only 15 mins or so. In the meanwhile they took the effort to chat with us during our waiting time. Iris (the friendly staff) help us to do the check in and fufill my request for higher level room (Rm 810 & 811)and the two rooms that i book are side by side. I still remember she jokingly ask me to go into the two rooms and choose which one i prefer so i can reserve the better room for myself.

Another thing i want to praise about them is that they will ask you where you want to go and direct you clearly(tell you which nearest station etc...). If you have no idea where to eat and what is good?? No worries you can just ask them like what i did. Iris gave me a map and tell me what food is good at XMD.

The rooms are bright,clean and comfortable. Toilet for this two rooms are with attached bathtub and many amenities like toothbrush,shavers,cottonbuds,hairdryer etc... Its just that some bedsheet has slight stain but im fine with it. And another thing that they have two power socket at the dressing table with the international plug the other three sockets are taiwan socket. The socket is the same as singapore three pin socket but the voltage is at 110V instead of our 240V.

Overall the stay here was really great especially the staffs here..Their service is top notch and nothing bad to complain about.

Special thanks to iris, seven, daniel and kelly!! They really make our stay great ! Taking an extra miles to help us!

Definitely will recommend my frds here!!

Stayed November 2013, travelled with friends
Helpful?
Thank Sanvin08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 11 December 2013
Dear valued guest:

Thank you for taking the precious time to leave a comment regarding your recent stay with us. We are delighted to know that you've enjoyed the stay here, and thank you for compliments about rooms and service. I will definitely share your kind words with my colleagues as we know that serves as a perfect encouragement and it will offer everyone in our team motivation to keep up the good work.

Thank you again and we look forward to welcoming you back to Cityinn Hotel Plus - Ximending Branch in the near future.

Best regards,

Shino Chiu
Hotel Superivsor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 November 2013 via mobile

Booked a family room with 2 double beds for our party of 3 adults & 1 toddler. Space was sufficient, room v clean & overall v pleased. Location was perfect, just opposite a mall with a supermarket downstairs. Mommies with toddlers, you'll be able to find all international brands of formula milk powder plus pampers & mamy poko at this supermarket so u can buy here.

The staff were excellent and exceedingly polite. The common room at the basement provided a place for meals & we made use of the laundry facilities so we went home with a suitcase of clean clothes!

Highly recommend this place.

Stayed November 2013
Helpful?
Thank ReneTong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 11 December 2013
Dear valued guest:

Thank you for staying at Cityinn Hotel Plus Ximending Branch and taking your precious time to share your comments with us. I am pleased to know that you were satisfied our facilities and location of our Hotel. It is always joyful to receive compliments from our guests and I have shared your kind words with all the associates.
The entire team and I sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at Cityinn Hotel Plus Ximending Branch very soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HK
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 November 2013

We stayed in this hotel during Chinese New Year. The location is convenient. MRT station is within 3-minute walk. Staff are very friendly. However, we were a little bit disappointed with the room as there's no window. In my opinion, staying near Taipei Station is more convenient than Ximending for taking airbus.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliaduckduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, 10 December 2013
Dear Valued Guest:

We appreciate your precious time and effort on writing a review on us. It is our honor to have the chance to serve you. We always treat our guests as one of our family. A home alike atmosphere is always what CityInn Hotel Plus - Ximending Branch offering to all of our guests.

There are some rooms in our hotel are without windows. However, we have applied different types of design into these rooms to make it more alive. Further more, a ventilation system of fresh air is conducting to all windowless rooms. We put our guests' comfort as most significant concern. I am also sorry to hear that our location is not in your favor. Nevertheless, there are 3 CityInn Hotels around Taipei Main Station. They are 1 MRT stop away from us.

We still hope that you could visit us again when you are in Taipei next time. Looking forward to seeing next time.

Sincerely yours,

Howard Fan
Hotel Manager
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 November 2013

stayed at cityinn during our stay in taipei. it is located within 5mins walk from the mrt station which is so convenient. i have to compliment the world class service i received there. we are greeted with smile everyday whenever we went out / come back. the staffs will always ask where we are going and offered to tell us the way to get there...etc without us asking. i think this is what we call going an extra mile?! the room is clean, comfortable, cozy and i really dont mind staying in the room the whole day. convenient, decent room and excellent service does not mean paying a high price. the room rate here is affordable. however, book early in case there is no room available during the peak period.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank heavyrainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, 10 December 2013
Dear Valued Guest:

First of all, I would like to thank you for writing this kind review on us. All of us are very happy to see you could enjoy your stay in here. Seeing the smile on your face makes us feel contented and all the efforts are worthy.

It is our honor to have the chance to serve you during your trip in Taipei. With your compliment all of staffs will definitely work harder pushing ourselves to the next level. Fulfilling our guests' needs and comforting your stay is our ultimate goal.

We look forward to seeing you in the near future. CityInn Hotel Plus - Ximedning Branch is always your home in Taipei.

Sincerely yours,

Howard Fan
Hotel Manager
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 November 2013

We checked in from 17th Nov 13, this is our last leg for this Taiwan trip. We reached the hotel at 2pm. The front staff greeted us and told us to wait as our room will be ready at 3pm. All the front staffs are friendly n willing to help.

The room is good for four pax and everything that you might need, can be found in the room. They have in house movies channel and cable tv. If you need to wash your clothes, there are 3 sets of washing machine and dryer. Free Wifi is provided in this hotel n is very good.

The location is very convenient too. 1minute walk after exit 3.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, Manager at CityInn Hotel Plus - Ximending Branch, responded to this review, 9 December 2013
Dear Valued Guest:

Thank you very much for this informational review. We appreciate so much for you your precious time and effort. To accomplish our guests' needs and wants are our ultimate goal and drive. It is our honor to have the chance to serve you during your trip in Taipei.

I am also glad to know that our facilities and amenities in the rooms are useful for you. We always think what can we do more for our guests. Hopefully, when you visit us will be a different excitement from time to time.

All of us in CityInn Hotel Plus - Ximending Branch look forward to seeing you in the near future.
We treasure every chance to serve.

Sincerely yours,

Howard Fan
Hotel Manager
CityInn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityInn Hotel Plus - Ximending Branch

Property: CityInn Hotel Plus - Ximending Branch
Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Region: Taiwan > Taipei
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#5 Romantic Hotel in Taipei
#7 Family Hotel in Taipei
#32 Best Value Hotel in Taipei
#60 Business Hotel in Taipei
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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