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“Comfortable and Friendly service” 5 of 5 bubbles
Review of CityInn Hotel Plus - Ximending Branch

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CityInn Hotel Plus - Ximending Branch
Ranked #17 of 557 Hotels in Taipei
Kaohsiung, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable and Friendly service”
5 of 5 bubbles Reviewed 2 June 2014

When I go to Taipei , "CityInn Hotel Plus - Ximending Branch" always is my first chose.Their service is very very friendly , and room is very clean , and the VOD ! They have many blu-ray movies , I love it !

Room Tip: If have any specific question , can tell them when booking.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank haipo610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 20 June 2014
Dear Mr./Ms. haipo610:

Thank you for taking time to write a review with us. It is our pleasure to receive a compliment from our guest and we are glad to know you like the service and the VOD system. We also provide many other useful facilities in our hotel and we welcome you back to Cityinn Hotel Plus - Ximending Branch again and enjoy your stay with us.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

938 reviews from our community

Traveller rating
    662
    238
    32
    3
    3
See reviews for
294
279
68
10
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

I had never been to Taiwan and thus i'm at a loss of which hotel to choose.
Through a friend's recommendation, i choose Cityinn Plus @ XMD for my 5d4n stay. I am so glad that i took this hotel.
With awesome services from staffs, a less than 3 mins walk from XM station exit 3, away from city hustle and yet just 5 mins to central XMD, what's there to ask for?
I will choose Cityinn plus @ XMD again for my stay in taipei :D

there are 3 things to take note of though:
1. the sound proof in rooms are not as ideal; u can hear v clearly when ur neighbour is going to wash face/shower as the opening of taps is just behind the walls. you can also hear what ur neighbour is talking about if they talk louder.
2. you cant really adjust the aircon temp
3. even though the entire hotel prohibits smoking, there are still buggers who smoke in the room. so for pple who got sensitive nose like me need to take note~
i feedback to the hotel staff and they used air purifier but the smell dun go away for few hrs.. TT

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tamago88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 8 June 2014
Dear Jean Y:

Thank you very much for choosing our hotel for your first visit in Taiwan. Your kind comments about hotel location and service are much appreciated, however, I am truly sorry for any inconvenience caused by the sound proof problem during your stay. We are looking for the best way to solve this problem and I believe this issue will be ended very soon. We will keep reminding our guests do not smoke in the building. We will design an instruction for the air-conditioner to make our guests use the air-conditioner easier; also, we would love to help our guests with any problem during the stay.

Once again, thank you for taking time to share your experience with us. We look forward to welcoming you soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus – Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 May 2014

The hotel is located near 西门 MRT station and 西门町 is just across the street. The rooms are clean and facilities are adequate. The hotel staff are friendly and are attentive to your needs. I would highly recommend you this hotel if you are travelling to Taipei!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank audreycsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, 經理 at CityInn Hotel Plus - Ximending Branch, responded to this review, 2 June 2014
Dear audreycsl:

I appreciate that you spending your precious time and effort to write this review on us. A simple but touching review. Our location is convenient, with easy accesses to most happening districts but yet quiet for you to rest.

We like to make our guests feeling like home and relaxing at our cozy hotel. A smile or a greeting from us, is always truly from bottom of our hearts. We take care of our guests and willing to fulfill the needs. Knowing you going back home with satisfaction is the biggest return for all of us.

Please come visit us when you are in town next time. We look forward to seeing you in this friendly cozy hotel.

Sincerely yours,

Howard Fan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed 29 May 2014

A Hotel that make you feel at home the moment you step in.
A Hotel that staffs make you feel like a family - ensure you are well adjusted and taken care.
A Hotel that provide you 24 hours of services - 24 hour free refreshment and laundry
A Hotel that staffs will smile to answer all your questions and assistance.
A hotel that located next to a MRT Station and shopping area.
Above all can only happen in CityInn Hotel Plus - Ximending Branch
What more - Definitely be back.

Room Tip: all rooms are good
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stanan828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, 經理 at CityInn Hotel Plus - Ximending Branch, responded to this review, 2 June 2014
Dear stanan828:

Thank you so much for this poetry like review. It is our honor to make you feel like home while you're with us. We always try our best to make our guests feeling like home. Your encouragement makes all our effort worthy.

A simple "welcome back" when step into our lobby from your daily adventure could be very soothing. And we know how important to help you relax and chill after a long day of shopping and exploring Taipei.

We look forward to seeing you again in the near future. Please remember CityInn Hotel Plus - Ximending Branch is always your home in Taipei.

Sincerely yours,

Howard Fan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

There are lot of good hotels around Ximending area, but I will give Ximeding CityInn a super thumbs up, not much for the infrastucture or facility or location factor, but more towards their staff high spirit and details in taking care of their guest. I stayed for 3 nights and was very happy with it. CityInn will be my choice for my next stay if I ever drop by Taipei again. To Kelly, Joanne and all of the staff that I did not catch your name, a big Thank You from us. From Victor & Amanda (Malaysia)

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank YMCA24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 2 June 2014
Dear Mr. YMCA24:

Thank you for selecting Cityinn Hotel Plus - Ximending Branch and taking time to share your recent staying experience with us. We are pleased to know that you enjoyed your stay with us. It is always delightful to receive compliments from our guests and I have shared your kind words with Kelly, Joanne and all the members in our team. The whole team of Cityinn Hotel Plus - Ximending Branch sincerely appreciates your encouragements so that we may serve our guests better in the future. We look forward to welcoming you soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

My wife and I stayed at CityInn XMD for 4 nights in May for our Taipei vacation. Location of the hotel is easily accessible, just 2 mins walk from XMD MRT Exit 3. We had arrived into Taipei late at night from Tokyo, took the Citi airport limo bus into the main Taipei Station, before getting a cab (approx. 100 TWD & 8-10 mins) to CityInn XMD.
The Front Desk staff of the hotel were very friendly and always eager to please or to help out with any requests. They even helped us make reservations to the popular restaurants in Taipei. Special mention to Kelvin & Kelly who were always ready to go the extra mile to make us feel at home. I casually mentioned to Kelly one morning that our bed pillows were slightly soft and requested for 2 extra ones. That very night upon our return, we found 4 new firm pillows (i.e. our preference) in our room and we slept very well thereafter. It was raining heavily during the time we were there and the hotels had plenty of umbrellas on standby to pass out to guests for their use.
We had reserved the Deluxe room 3 months in advance of travel dates (earliest possible) at good value. The Deluxe room was big by international standards and came with a large bathroom. If you can reserve the Deluxe room, it well worth the higher price for the larger room. Reserve early as this hotel fills up quickly with travelers. It was full occupancy every day we were there.
This hotel, while small, had everything a traveler could want. Free strong wifi on every floor, PC terminals in lobby & basement lounge, kitchen area in the basement and a free laundry room with 3 washers & dryers. The hotel also provided washing powder and a steam iron for guest to use. Great for us after a week in Tokyo. There were also free snacks and mineral water in-room which were replenished every day and free coffee & tea in the basement lounge area.
Have too many good things to say about CityInn XMD and we will return to stay next time we visit Taipei.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rueben27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this review, 29 May 2014
Dear Mr. Rueben27:

Thank you for staying at Cityinn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. I am pleased to know that you and your wife were satisfied our service and location of our Hotel. It is always delightful to receive compliments from our guests and I have shared your kind words with Kelvin and Kelly.
The entire team and I sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Thank you for your good hospitality and thank you for arranging the surprise for my friend's birthday. It was our highlight of our trip. We did not regret staying 3 nights at Cityinn Ximending :)
We would like to stay here again if we visit Taipei again as the location of the hotel is strategic and near to Ximen station.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cookie810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard F, 經理 at CityInn Hotel Plus - Ximending Branch, responded to this review, 28 May 2014
Dear Mr./Mrs. Cookie810:

First of all, I would like to thank you for writing a review on us. I am also very delightful to know that you and your friend enjoying a memorable stay in our hotel.

We do like to give a little surprise to our guest on some special occasions. Seeing your smile always make our day. We also like to offer a homey atmosphere to everyone who staying with us. With your kind comments, our team will try harder to provide a better service to create a memorable stay for our guests.

Once again, thank you for your generous review. We look forward to seeing you in our hotel next time.

Sincerely yours,

Howard Fan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityInn Hotel Plus - Ximending Branch

Property: CityInn Hotel Plus - Ximending Branch
Address: No.63 Baoqing Road, Zhongzheng District, Taipei, Taiwan
Region: Taiwan > Taipei
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#5 Romantic Hotel in Taipei
#7 Family Hotel in Taipei
#27 Best Value Hotel in Taipei
#60 Business Hotel in Taipei
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — CityInn Hotel Plus - Ximending Branch 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
In pursuit of a high quality design standard, Cityinn Hotel Plus invited internationally renowned design studio “Architecture Interior” to execute its interior and exterior design. The artistic installations in the hotel’s public areas and guest rooms were jointly developed by street wear brand “Pizza Cut Five” and “Love Tomorrow Today” to reflect a chic lifestyle and environmental consciousness.Cityinn Hotel Plus offers you a better service standard in every possible way, whether for well-known tourist attractions or restaurants, we are perfectly familiar with your necessary information in hand, we can recommend you anything in your demand. We provide all area free wireless internet service, as well as fax, printing, booking restaurants, advance laundry service or travel information, the hotel staff will happy to serve you in every possible way and make you feel home again. ... more   less 
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Also Known As:
City Inn Plus Hotel Taipei

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