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“Excellent Service” 5 of 5 bubbles
Review of The Landis Taipei

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The Landis Taipei
Ranked #52 of 565 Hotels in Taipei
Dubai, United Arab Emirates
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Service”
5 of 5 bubbles Reviewed 25 August 2013

Value for money and an excellent service. Centrally located, easily accessible by bus and metro, courteous staff, average food, good and clean rooms, for long stayers good discounts and room upgrades, good selection of wine and cheese
Fitness center is average and no swimming pool

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RadhakrishnaRao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 27 August 2013
Dear Guest,

Thank you for selecting The Landis during your stay in Taipei!

I am glad to read that you enjoyed your stay and appreciated our services and restaurants. it is delightful to get such positive feedback from our guests. We truly value your remarks as they are very valuable to our teams in order to serve our guests better in the future.

Unfortunately we don’t have pool. I am sorry if you were inconvenienced by this issue. You can enjoy our sauna instead and our newly renovated gym. In addition, if you like swimming, we can advice a nice sport center with a swimming pool in the hotel's neighborhood next time.

Thank you again for your review!

We are looking forward to welcoming you back.

Sincerely,
Ivan Ramos
Resident Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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813 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Honolulu, Hawaii
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 August 2013

There are many flashier hotels in Taipei, but the warm, attentive, absolutely impeccable service makes the Landis a very enjoyable place to stay. We arrived in Taipei at 6 a.m. and made it to the Landis around 7 a.m.

From the moment you arrive, the service begins. There were several bellmen who opened our taxi door and had all of our luggage out of the trunk of the taxi before we even fully stepped out. Their promptness was actually slightly confusing, because they had so quickly whisked our bags into the lobby that I didn't know where they were. I also needed a receipt from the taxi driver and the bellman was able to tell the taxi driver what I needed, since I speak no Mandarin. (For reference, it cost us NTD 1080 to get from TPE to the Landis).

Despite our obnoxiously early check-in time, the reception desk was able to get us into our room. The room was fine, nothing to write home about, but it suited our purposes. The breakfast buffet was great, but we didn't get a chance to try any of the other restaurants. Room service was so-so, but I appreciated the fact that it was 24 hours (which is a real must for me when I'm traveling and wake up hungry at 3 a.m.).

There is a McDonalds across the street and a few 7-11s nearby. It is also about a 5-7 minute walk from the Zhongshan Elementary School MRT station, which makes it pretty convenient for getting around.

Overall, I would highly recommend this hotel and if in Taipei again, will definitely choose to stay here. For comparison, we are staying at The Regent Taipei now, and although sleeker (there's a Harry Winston inside the hotel), I much prefer the experience and service we had at The Landis.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Naomi1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 26 August 2013
Dear Guest,

Thank you for staying at The Landis Taipei during your trip! All the team members are thrilled to receive your fantastic review and kind words.

We truly value the time you spent writing such long comments and we are grateful for all the details you are mentioning about our facilities and services, and also of course for the positive comparison with other high standard hotels in the city. Our goal is to meet and exceed guest’s expectations and your review is the best motivation we can receive in order to keep on doing so.

We look forward to welcoming you back soon. You can come back on a business trip or a leisure trip, we would be honored if you choose again The Landis as your home away from home.

Warmest regards,
Ivan Ramos
Resident Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

We stayed at the Landis for the second time in 3 months and were even more impressed this time. Staying in a deluxe room this time we were very pleased with the facilities. The service is the most remarkable thing about this hotel, all the staff are friendly, polite and keen to look after the guests every need. The manager informed us that the breakfast situation will undergo an upgrade very soon and this will certainly enhance food service.
We have adopted The Landis as our hotel when in Taipei and will return very soon.
Well done to all of you and best wishes to Ivan the new manager ... please keep up this great standard..

Room Tip: Would certainly recommend de luxe rooms
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Allheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 9 August 2013
Dear Guest,

Thank you very much for staying at The Landis Taipei during your several trips!

All the hotel's team members are thrilled about your loyalty and your kind words. Moreover, our Resident Manager was particularly touched by your thoughtful wishes.

We are glad that you enjoy our deluxe room, our facilities and our services in general. Your patronage and your positive feedback represent a great reward and motivation to us in order to exceed our guests' expectations.

We are all looking forward to welcoming you back soon! Please always consider The Landis as your home away from home.

Warmest regards from Taiwan,
Aurore Mousset
Guest Relations Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

clean and comfortable hotel in Taipei. Restaurant in hotel is a favorite for both guests and locals. The desserts are excellent. When compared to the W hotel in Taipei, the service and atmosphere is much warmer and comfortable. Highly recommended.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mikegoesout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 1 August 2013
Dear Guest,

Your recommendation and your review represent the best reward to us. Thank you for choosing The Landis Taipei and writing this amazing comment.

I was glad to share it with all the associates. It is always delightful to receive compliments and such positive comparison from our guests.

We are always welcome in Taiwan!

Kindest regards,
Aurore Mousset
Guest Relations Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, OH
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 27 July 2013

This was simply the best hotel I have ever stayed in. Perfect, the service was awesome and the quality of the amenities was the best. Check in was great, they ran up to the room to make sure I knew everything. AC worked good (important in Taipei in summer). Fitness center was great, breakfast great. Even printed out stationary with my name on it. I can't say enough about this place, don't hesitate to stay here!

Room Tip: Try to get street view for a better option.
See more room tips
  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chuckf75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 31 July 2013
Dear Guest,

Thank you for choosing the Landis during your trip in Taiwan!

All the team members are grateful for your review. It is a great pleasure to read that you fully enjoyed the hotel’s facilities and you were satisfied of our personalized check-in and services. Indeed, summer season is very humid and hot here; we hope that you could still have a good time in our beautiful city.

We are all looking forward to welcoming you back, you can also try Taiwan in winter next time! In the meantime, thank you again for your kind words and recommendations.

Warmest regards from Asia,
Aurore Mousset
Guest Relations Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 July 2013

I was recently sent to Taipei on a business trip and while there stayed in the Landis. This hotel is truly beautiful. Upon arrival the check-in process was very quick and involved the baggage porter and front-desk staff escorting you to your room and finishing the check-in process in room.

As for the room, I was given a corner suite, the room was magnificent. Upon entry I was greeted with complimentary fruit and 2 complimentary bottles of water. The room had a desk containing Landis stationary with my name printed upon it and there was a personalized welcome message from the hotel general manager along with complimentary chocolates.

The corner suite comprises of a seated area with sofa and two chairs, a desk area, bed area and bathroom. The bathroom is remarkable as it contained a free-standing bath, separate shower and separate toilet cubical.

The bed was also extremely comfy and allowed for a good night sleep. The room has air-conditioning which was significantly quieter than other hotels I have stayed at, allowing me to leave the air-conditioning on during the night.

I ate at the Brasserie during my stay which offered a good selection of international food. The food was well presented and the bar had a good selection of beers and wines.

Another nice touch was on my final day, I checked out at noon but my flight was not until 23:20, I was able to leave luggage at the hotel while I explored Taipei and upon return to the hotel able to use the shower facilities within the Spa to freshen up before my flight (these facilities all being free-of-charge).

One bit of advice for western travelers is to take a card from the hotel with the address in Mandarin, when taking a taxi back to the hotel it helps if you have this to show the driver as English is not a commonly spoken language.

In short, I would highly recommend this hotel.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eudall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 23 July 2013
Dear guest,

It was such a pleasure to welcome you at The Landis Taipei during your business trip! We are glad to hear from you again and of course, all the team is thrilled to receive your fantastic review.

We truly value the time you spent writting these comments and we are grateful for all the details you are mentionning about our facilities and services. Your story is worth the most beautiful picture one could have taken.

We sincerely hope that you will be back to Taiwan soon. You can come on another business trip or else, a leisure trip next time, we would be honored if you choose The Landis again as your home away from home.

Thank you again for your support and recommendations!

Warmest regards from Asia,
Aurore Mousset
Guest Relations Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Virginia
Level Contributor
255 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
5 of 5 bubbles Reviewed 12 July 2013

I have been traveling for many years. This hotel is one of the finest I have ever had the pleasure to stay in, on multiple occasions. Service is the best and very attentive. I hope to return and stay at this hotel again. Highly recommended !!!

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DaveHom1796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMLandis, 客戶關係經理 at The Landis Taipei, responded to this review, 17 July 2013
Dear Guest,

First of all, thank you very much for writing this favorable review about The Landis. We are sincerely grateful for your support!

Then, we are glad to hear that you appreciated our facilities and services and that you felt comfortable during your trip. It is a great reward to receive guests who have been experiencing many hotels around the world and able to give us such positive feedback after comparison.

So of course, all the Hotel team members are looking forward to seeing you again. Please, always consider The Landis as your home away from home.

All the best from Taiwan,
Aurore Mousset
Guest Relations Manager
The Landis Taipei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Landis Taipei

Property: The Landis Taipei
Address: No.41 Min Chuan East Road, Section 2, Taipei 104, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Taipei
#19 Business Hotel in Taipei
#20 Family Hotel in Taipei
#22 Luxury Hotel in Taipei
#24 Romantic Hotel in Taipei
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Landis Taipei 5*
Number of rooms: 209
Official Description (provided by the hotel):
With an elegant French art deco style, The Landis Taipei has offered legendary services to its guests since the "Grand Opening" in 1979. Our guest rooms are the reflection of the refined and luxurious themes with a touch of the modern world. Offering to all business and leisure travelers a welcome "oasis" in the busy Taipei, our property presents a wide variety of facilities combined with a high level of personalized services. For those travelers who are seeking a combination of the "classic" and the "comfort of modern life," The Landis Taipei has all the amenities and the facilities that travelers expect from a business hotel with truly impeccable services. At "Paris 1930" you will find the finest French cuisine pairing some of the best vintage wines recommended by our sommeliers. "Tien Hsiang Lo" will bring you authentic Hangzhou delights. "La Brasserie," our French-European restaurant, whose specialty is provincial cuisine, makes The Landis Taipei one of the most convenient addresses for your next unforgettable dining experience in Taipei. With our very accommodating banquet and conference facilities, we are certain that your business meetings or special celebrations will be comfortable and memorable. Pamper yourself at "Jurlique Day Spa," enjoying soothing treatments and aromatherapy sessions to help you release tensions and regain your inner balance. Our "Fitness Center" is a fully equipped gym where you will start or finish your day in a healthy way! The hotel is well-located with easy access to airports, entertainment, and the city's busy financial center. The Landis Taipei is a member of Landis Hospitality Group. ... more   less 
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Also Known As:
Landis Hotel Taipei
Taipei Landis Hotel

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