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“Good Hotel with Courteous Staff”

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Howard Plaza Hotel Taipei
Ranked #77 of 565 Hotels in Taipei
Certificate of Excellence
New Delhi, India
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Good Hotel with Courteous Staff”
4 of 5 bubbles Reviewed 9 March 2014

Stayed from March 2 to 8, 2014. Arrived at Hotel around 10 pm. were greeted by friendly staff. The allotted room was really neat & clean.
The breakfast spread was really good. One was spoilt for choice. There was a choice of having Chinese/Japanese breakfast (ground floor), or Western breakfast on floor above. Serving staff very efficient. Concierge Service was well informed.
Location was very good, well connected to the MRT (Subway/Metro) & buses. Lots of eating places outside the hotel. The Hotel itself had quite a few restaurants.
We took a day off to visit the Sun-Moon Lake, on return the next day we were upgraded to a better room. To our surprise the GM Mr. C.K. Leong had placed a complimentary bottle of Red Wine in the room.
Would recommend staying in the hotel. A welcome place

Room Tip: All rooms are well appointed. we stayed in an inside room and later in a room on the outside facing...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shyamus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 12 March 2014
Dear Valued Guest,

We are so glad to hear that you had a pleasant stay at The Howard Plaza Hotel Taipei. Thanks for spreading so much goodwill.

Your comments were visibly heartening. At the Hotel, it is our mission to offer every guest an excellent accommodation experience and the best possible service. It is our honor to receive your positive review here.

Once again, we really appreciate you taking the time to let us know we're doing something right.

We look forward to serving you again soon.

With warm regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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998 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bury St Edmunds, United Kingdom
Level Contributor
279 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 8 March 2014

I stayed here for 4 nights while working with colleagues from the National University of Taiwan (they chose the hotel). I had a pleasant room with breakfast included and tea/coffee making facilities in the room. I had to pay for the wifi, however. Although there was free wifi in the lobby, one had to pay in the room and, for those of us there for work, we need access to wifi in our rooms. The staff were good and there is plenty of space but my room was noisy. I could hear people from nearby rooms coughing, sneezing and talking. This is my only real complaint. There were two breakfast buffets, one Western style and one, Asian. I tried the western style once - it was very crowded and not so good, to my mind, as the Asian style which was excellent.

Room Tip: I was facing the Atrium which may have made the noise worse. If I did not close the curtains very ti...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 11 March 2014
Dear Valued Guest,

Thank you for staying at The Howard Plaza Hotel Taipei and taking your valuable time to write the review. Your comments are appreciated.

We are thrilled to know that you enjoyed the accommodation and our service while your stay with us. At The Howard Plaza Hotel Taipei, we always strive to offer guests the best possible service and accommodation experience. Your review is something we are grateful.

Meanwhile, we highly appreciate your feedback as it will assist us in becoming better at what we do. Your feedback has proved to be invaluable.

We value your patronage, and look forward to welcoming you again soon.

With warm regards,
Hotel Management
Report response as inappropriate
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Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 March 2014 via mobile

We were there for a weekend trip led by some impulsive decision making. We didn't do much research on which hotel to stay so this one was a rather nice surprise to us.

The property obviously has had its history. However, it is still good from inside out. The location is great as it is close to two subway stations and is located in the nice area of the city. A cheap taxi ride can bring you to any locations in taipei.

The staff members are nice and knowledgable. One thing I noticed was that they always play very low key when they recommend restraints to you. They would always say that if you can be easy going or if you don't hold very high level standards, which which place is a good try. It turns out their recommendations are just nice places to eat even if you hold high standards.

The only thing I'm not satisfied with was the wifi. The hotel charges for wifi in the room. Pricy wifi. As we thought the lobby would provide free wifi we didn't choose to pay for it. But the wifi in the lobby is very poor. It's on and off all the time.

Overall, it is a great experience to have stayed there for the weekend. I would recommend it to any of my friends who want to visit taipei.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank One_fly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 7 March 2014
Dear Valued Guest,

Thank you for staying at our hotel and writing us the positive review. We have taken the liberty of sharing your kind words with our team. Your review is appreciated.

We are really thrilled to know that you enjoyed your stay with us. There are several room packages with different features or benefits to choose from on our website. You might go for a room package which includes free in-room Wi-Fi.

Regarding the wireless signal at lobby, we have shared your review with our Information Management Center for further improvement.

Our staff are always glad to help no matter what the problem is. Your kind words here prove that we are doing things right.

We value your patronage, and look forward to your next visit in the near future.

With warm regards,
Hotel Management
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Oakland, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

The Howard has for many years been my base of operations in Taiwan. I was back there again quite recently and having booked early my room rate included free wifi (a first) and the breakfast buffet each morning, a huge improvement from previous stays. The bathroom had been completely remodeled. The room had been upgraded with new electrical and yet kept the same comfortable style that I have always appreciated.

Room Tip: Book early for best deal.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PKYLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 27 February 2014
Dear Valued Guest,

Thank you for staying at The Howard Plaza Hotel Taipei and leaving us the lovely review. It is appreciated.

We are so glad to know that you were satisfied with our service and accommodation experience. Your comments were visibly heartening to us. We deeply appreciate your endorsement here.

We value your patronage and appreciate your confidence in us. It is a pleasure to be of service to you. We look forward to welcoming you again soon.

With warm regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 19 February 2014

My second night at this hotel and I am kept awake at 1.40am in the morning by people talking in the next room (it was the same on the first night). I very much want to give this hotel a good review because it is nice in many ways but there are just too many negatives in my opinion.
I ordered room service for dinner on both nights. On both occasions, they forgot to bring something - my order was not complicated (just for 2 items each time) but the first night they left out my drink with no pepper/salt for my soup. The second night they forgot to bring a glass of ice that I had requested for. I am just not impressed.
Hotel is very clean but the dark rosewood furniture makes the room feel old. Toilet/Bath needs updating - the shower hose is the cheap plastic type.
Card keys did not work on 2 occasions although I have always taken extra care not to put them anywhere near my phone. It did not even work when I first got the keys and the bell boy was trying to use that to operate the lift (elevator).
I had massage treatment at the spa but service was interrupted twice because the same person had to answer the phone - the second time was for more than 5 mins. How can they expect their guests to relax with such disrupted service and with the phone ringing away?

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelfan_fromAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 24 February 2014
Dear Valued Guest,

First of all, we would like to thank you for staying at The Howard Plaza Hotel Taipei and telling us something we need to improve. Your comments are appreciated.

We are truly sorry about the inconvenience you experienced during your stay with us. We try hard to provide the best possible service to our guests. The review has been conveyed to The Management for further improvement. Your feedback has proved to be invaluable.

We highly appreciate your feedback as it will assist us in becoming better at what we do and we are actively working to improve our service levels. We apologize for the annoyance that this may have caused you.

Thank you for writing us the review. We look forward to welcoming you back to our premises soon.

With warm regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 16 February 2014 via mobile

Mini break spent at the Howard for a weekend.

Rooms have clearly had a refurb and were really nice. Bed was a little hard but can't say too much negative apart from that.

Staff very friendly and special thanks to the concierge who directed us to the local beef noodle place which was fantastic (72) amongst other helpful pointers.

Room also came with a welcome drink but for some reason only give one drink despite there be two people sharing the room.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Gronks84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 21 February 2014
Dear Valued Guest,

Thank you for staying with us while your holiday. We are really glad to know that you had a good time and enjoyed your stay at the hotel.

We try hard to provide the best possible service to our guests and their satisfaction is our reward. We hope that the facilities and services at the hotel were to your liking, as complete satisfaction is our goal at the Howard Hotel Taipei Hotel Taipei. We sincerely appreciate your kind words and comments here.

Thank you for writing the positive review. We look forward to welcoming you back to our premises again.

With warm regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 February 2014

Every year we return to Taiwan for family visits and when we are in Taipei, we always stay here. The front desk manager is now our "friend" and service is great. Rooms can have some smokey smell though LOL ....Internet access should be free and we always go out for breakfast (great bun shop just down the road), lunch and dinner. That said, we had a great dinner at 3 rivers with friends at our last night there before we flew back that evening ...

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TaiwanYVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HowardPlazaTaipei, Manager at Howard Plaza Hotel Taipei, responded to this review, 19 February 2014
Dear Valued Guest,

Thank you for staying with us and writing us the review. Your kindness and loyalty are highly appreciated.

We are so thrilled to know that you always enjoy your stay with us, and come visit us every year. At The Howard Plaza Hotel Taipei, we always aim to provide every guest an exceptional accommodation experience, and make the trip an occasion to remember. The positive review and feedback prove that we are doing the things right.

We would like to take this opportunity to appreciate your continued patronage. Having the opportunity to serve you for years is something we are especially grateful. We look forward to welcoming you again in the near future.

With warm regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Plaza Hotel Taipei

Property: Howard Plaza Hotel Taipei
Address: No.160 Section 3, Ren'ai Road, Da'an District, Taipei 106, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Taipei
#15 Spa Hotel in Taipei
#33 Luxury Hotel in Taipei
#52 Family Hotel in Taipei
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Howard Plaza Hotel Taipei 4*
Number of rooms: 606
Reservation Options:
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Also Known As:
Howard Plaza Taipei
Taipei Howard Plaza Hotel

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