We have stayed in this hotel for a holiday in Taipei. Since it was the first time visit with a kid, we decided to be safe and chose Sheraton for its name and its location. The overall experiences turned out to be quite satisfying: a large piece of property easy to find and known to all. We liked the location most, then the roof top swimming pool, which was mostly empty during the daytime because of the hot weather, and last but not least the food in the lounge. At the time of check in, the receptionist downstairs was probably overworked or confused and she told me that we couldn't use the lounge. I was surprised and checked with her again and somehow she realized we booked the executive floor and she forgot within my check-in package there was a detailed list of entitled benefits. Of course she quickly corrected herself and I had nothing to complain, just wondering if there were a next time, maybe I'd go upstairs to the 17th floor to check in there directly.
The room was smaller than expected in such a spacious hotel, but sufficient for our purpose. I liked the way they had separate bath and shower. The only thing I didn't like was the cockroach I found one night in the bathroom. Although my bug-phobia attacked me at that moment, I still managed to get rid of the cockroach for the sake of a kid in the room.
Service in the lounge was excellent, friendly and efficient staff. It was definitely the Sheraton standard. I didn't have experiences in other Taipei hotels, but I did feel then Sheraton was very popular and the lobby was mostly quite full and hectic.
- Official Description (provided by the hotel):
- The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more less
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- Also Known As:
- Sheraton Taipei
- Taipei Sheraton