This Shangri la has the friendliest and polite staff I have ever encountered. Christopher (noted by other reviewers) and Maggie were in their elements. We stayed at the horizon club rooms which were spacious but rather dated. Very comfortable beds and pillows. Old style luxury with dark imposing marble tiling in the bathrooms. The l'occitane toiletries notched it up for us in the little extras department though! Insuffucient drawers in the walk-in closet so we didn't bother unpacking. Rooms are due for renovation after sept. We hear that the lower levels (non club rooms) have been renovated.
We have had more interesting Club food at other horizon clubs but the service is so outstanding that this can easily be over looked.
The adjoining mall is small and lovely with interesting shops that one doesn't see in the malls ( like at Taipei 101).
Health club is large and spacious (very decent gym, sauna, jacuzzi and steam room. They even have an "ice pool" to alternate between the hot tub and the very cold water) . Very clean showers and toilets.
Location wise- its OK. Easy enough to get around. Lots of eateries around.
I wouldn't mind bringing my kids to this hotel. It definitely seems kid friendly enough in the rooms with the rounded coffee tables and side tables. With service staff who make every effort to make our stay enjoyable, I'm willing to brave a holiday here with the kids!
- Official Description (provided by the hotel):
- Conveniently located 15 minutes from Taipei Songshan Airport, Shangri-La's Far Eastern Plaza Hotel, Taipei soars 43 stories above Taipei's premier business and entertainment district with sweeping views of Taipei 101 and the city skyline. Guests may find 4 fine-dining restaurants, a buffet restaurant and 3 lounges in the hotel. The Health Club features a gym, oil massage services and 2 outdoor rooftop swimming pools, while The Horizon Spa provides guests with numerous aromatherapy and beauty services in a serene space. A total of 11 function rooms ranging in sizes suit different customers' needs. In addition, complimentary access to in-house wired Internet and Wi-Fi is available throughout the hotel. ... more less
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