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“This hotel really listens and cares for its guest!” 5 of 5 bubbles
Review of Imperial Hotel Taipei

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Imperial Hotel Taipei
Ranked #64 of 564 Hotels in Taipei
Certificate of Excellence
Singapore
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“This hotel really listens and cares for its guest!”
5 of 5 bubbles Reviewed 17 June 2012

It was our first time staying at this hotel. We stayed for 8 nights in March 2012 at the Executive Floor.

We checked into a corner room which had a bad smoking odour that lingered throughout the night.

I called the Duty Manager and she explained that her staff would try to remove the odour the next day when we are away at work.

True enough, the odour was no longer in the room when we returned in the evening!

The Lounge service was impeccable.

The staff was always eager to assist and listen to the guests' needs. Even though the hotel has a Neo-Classic design which is rather dated, the hotel service is warm, genuine and sincere.

One small problem, the walls and ceilings are rather thin, so when 12 Floor has a corporate event which involves lots of music and singing, the corner room at the Executive Floor will pick up the noises and it can be rather difficult to sleep.

Other than that, Imperial is an established hotel in Taipei built in the 1960s and has been renovated, where the staff is clearly proud of its hotel heritage and are attentive and caring. Even the apprentice students who work there for their university attachments are serious in their work and most willing to help guests with road directions and suggestions for travelling.

Tip: The Japanese restaurant does a mean desgustation meal and the Japanese chef will plan the menu for you according to the seasons. The food is so fresh, bought from the market the morning itself! You just need to make a booking three days ahead. This degustation meal is little known to many, but if you have time to enjoy one, try it.

The lobby bakery is also very famous, and the types of bread are varied and very interesting! Hotel guests get a discount.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank foldie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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730 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Swedish first
  • Any
English first
Shanghai
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 14 June 2012

OK Hotel, OK location, OK outlets, OK rooms...
Location is good, but in the "old Taipei", far away from downtown. Staff is friendly, efficient and helpful, Check-in and -out was fast.
Rooms are in good condition but already quite old. If they want to keep up with the competition in Taipei, its time thinking about a major renovation.
Since the location is good for me due to Business, I will stay there again. Was quite pricey but I suppose thats due to Computer Exhibition during the time of my stay. Overall nothing really good to say about the hotel, but nothing bad as well though...

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sebastian_Schmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 May 2012

I spent 300 sgd for 2 nights in a high peak weekend. Considering the excellent room i was assigned, i can confirm it is good value for money. Most of the other options were sold out or extremely expensive. Very good breakfast as room service. Good location.

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Herb360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

This was the spoil stay-over 0f our loing diving trip to Micronesea.... What a great experience. Those pillows! were did they get them? I want one.
We really enjoyed our two nights there. Excellent service, very competitive rates that meant we could upgrade to a suite nogal......
Could fing no fauld did not look for fault.........................

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PatsoJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
86 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 9 April 2012

The hotel has a good location in the central part of Taipei and the subway is just a short walk. During my stay the hotel was visited by big groups of mainland chinese tourists. The lobby and the breakfast area were extremely busy at times. The breakfast was so so for a four star hotel. I would advice to get a coffee and a sandwich at Starbucks just around the corner. The breakfast area is very dull without any windows. The room was small but comfortable with a big bed and a flatscreen with many channels in both english and chinese. The toilet even had a heated seat and a bidet function. On the negative side I could hear TV and telephone in my neighbour rooms and also there was quite some noise from the corridor. Don´t expect great views from your balcony as it´s a cityhotel. I had a view on surrounding buildings only. WiFi is only available in the lobby area. The staff are very polite, helpful and friendly. All in all a pleasant stay but not special.

  • Stayed April 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DTH70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 2 March 2012

This is a five star facility according to local star rating standards which makes for about a 3 star experience by Western standards. Staff will go to great lengths to help you, the initial appearance is grand with a lobby that express five star ambitions. The rooms however leave a lot to be desired and could use a makeover. Everything is clean but the devil is in the details. The walls are paper thin, the beds rather hard by Western standards and the condition of the rooms (I saw the interior of three different rooms) are okay but not more than that.

Food is silly expensive, there is no WiFi in the rooms and the overall impression is mixed.

Then again, the staff is great, the location is pretty good and the hotel definitely have some good ambitions.

Would I stay there again? Maybe, but it's definitely not a no-brainer.

Room Tip: X04 rooms should be avoided since they are smaller and have one tiny window staring into a wall. The...
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FarewellFire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 5 February 2012

Check-in was a breeze, staff were very friendly and polite. Although the hotel decor's looked a little dated, it has that classic feel of a former luxurious 5 star hotel. The room was small but clean. My only complain is the massage parlors surrounding the hotel are, which would be good if you're looking for that sort of thing but not so if you're with family and kids.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Hotel Taipei

Property: Imperial Hotel Taipei
Address: No.600 Linshen North Road, Zhongshan District, Taipei 104, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Luxury Hotel in Taipei
#30 Business Hotel in Taipei
#42 Family Hotel in Taipei
Price Range (Based on Average Rates): £
Hotel Class:4 star — Imperial Hotel Taipei 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Taipei Imperial Hotel

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