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“experience taiwan stay at the grand hotel”
4 of 5 bubbles Review of Grand Hotel Taipei

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Grand Hotel Taipei
Ranked #67 of 565 Hotels in Taipei
Certificate of Excellence
Sydney, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“experience taiwan stay at the grand hotel”
4 of 5 bubbles Reviewed 10 December 2013

have stayed many times at this hotel, sadley it is not up to its glory days, when my family comes with me on business trips we all love the adjacent street markets, where one can experience the live of taiwan.
when booking request a room with a balcony its worth the extra money
if you visit taiwan for the first time stay there feel taiwan maybe next trip stay some where else like the president hotel

Room Tip: book a room with a balcony dont stay in the old wing try for the highest floor you can
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank max a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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English first
Minneapolis, Minnesota
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 5 December 2013

I was a conference guest, therefore had no choice as to hotel for my first trip to Taiwan. It is NOT a great introduction. I could forgive the shabby room (despite it supposedly being one of the better ones), rock-hard bed, dirty hallway carpets, mediocre food (except for special-order banquets, which are better), and charging for extra bottles of water (Taipei is a modern city, but even the locals don't drink the tap water). What I cannot forgive is the total lack of service, contrary to every other experience I had in the city. The staff is mostly young and uninformed, even the concierges; English sometimes a problem; the older staff tries to be helpful but also do not uniformly speak sufficient English to resolve problems and in fact don't seem interested in solving problems at all--such as the complete failure to deal with the in-room safe not working. One day it took 3 people to figure out where I was trying to go to direct the taxi driver, even though I had the directions written out in Chinese.

The hotel is fascinating from the outside and the lobby is grandiose in the old way, which is to be expected as the hotel was designed by Madame Chiang and was the official government hotel for decades. The lobby is so big you can't find the front desk without a search, but overchilled on hot days and freezing on cold days. No one comfortable quiet place to sit anywhere in the hotel. And beware, over half the tourists to Taiwan come from Mainland, and ALL of them are on tour buses headed to see the hotel, crowd the lobby, roam the hallways, and on weekends generally make the place feel like Grand Central.

I couldn't wait to leave and get to a very nice hotel downtown. Taipei is a fabulous destination, but go to the Grand on a tour bus.

Room Tip: Ask for a room with a balcony, and NOT in the far building.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MillionMiler966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 3 December 2013 via mobile

I stayed here in November as part of my team arrangement. We were housed in the far annex not good if you needed to nip back for something as it involved two elevators and an outside dash. The interior room was shabby, no windows and old lighting make for an unclean feeling. I had to complain 3 times on 2 different occasions about the noise coming from the room next door. At 2 am reception offered to move me!!!! As my call time was 6am it beggared belief. After my first complaint the phone went off on my room miraculously, so I was having to make the trek to reception after midnight to complain. I lived in China for 3 years and this is by far my worst experience.There are better hotels in Taipei with far more modern amenities. Take some good advice and book one of them.

Stayed November 2013, travelled on business
Helpful?
3 Thank fatalice1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
3 of 5 bubbles Reviewed 12 November 2013

The hotel lobby is spectacular. But the rooms are old and needs to be updated. The rooms in the older wing are big but the furniture are old and it has a funny smell. My family has to request for a change of rooms. The basic rooms in the main wing are small with old furniture and do not have windows. Recommend to pay more to get a room with balcony to make your stay more pleasant. The walls are thin. Conversations in the hallway, flushing of toilets and knocking on door will disturb your sleep. High human traffic and lobby is always crowded.
You will miss much without staying there but a visit is highly recommended. The staff are friendly and helpful. Unfortunately, it is not the 5-star hotel you would expect.

Room Tip: Get a room with balcony and higher floors
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatsyTan_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
208 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

I stayed at the Grand while at at a conference at the hotel. My room was paid for by another party so I comment on value. The hotel is quite breathtaking, being situated on a hill overlooking Taipei, and resembling a 6 storey Chinese pagoda. I have stayed in many hotels but the Grand is unique in its striking appearance. The lobby is dominated by large red Chinese pillars, lanterns, and a spectacular 2 metre diameter flowering orchid. The bar overlooks the spectacular lobby and is a great place to drink and mingle.
The room had a huge balcony, again with large red Chinese pillars. Although the room is large, it is a bit dated by modern hotel standards, although it is clean and functional. Consequently the room accommodation can't be classed as luxury or 5 star but it is worth overlooking this for the experience of the public areas of the hotel. A bus from the airport stops in front of the hotel, making access quite easy. For a unique hotel experience, you must stay at the Grand at least once.

Room Tip: Rooms in the original pagoda hotel have massive balconies with amazing views over Taipei
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  • Stayed October 2013, travelled on business
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank BoffinChemist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Palos Verdes, California, USA
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

Not at all modern and just a tiny bit frayed around the edges, this hotel is definitely one that shouldn't be missed. The lobby area is spectacular, and the rooms are large and comfortable. The furniture is absolutely beautiful - very ornate and highlighted with bright brass hardware. If you have a balcony room, the balcony area is huge and since the hotel is on a hill, the views are quite nice. The buffet restaurant in the hotel is a little pricey, but it's quite extensive and quite good, even though some of the dishes weren't kept as hot as they should have been.

The bathrooms could use some updating, and there's not much that is within walking distance of the hotel. However, there is a free shuttle that runs every 20 minutes or so that takes you to the nearest MRT (subway) station.

All in all, despite its flaws, this is a Taiwan icon that shouldn't be missed.

Room Tip: The front side of the hotel has the best views. We had a corner suite, which was spectacular.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ScottKeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

When you enter the very red and very large, open lobby, you might wonder where you have landed. It's a bit disconcerting at first, but you quickly get used the wonderful traditional Asian feel of the hotel. It isn't for people who want the clean window, glass and chrome new sleek hotels. But, the ambiance helps settle you into the feeling of being far away from home. Our room, which was booked by our university hosts, was very large and had a wonderful view of the city below. It's true, as others have said, that its location isn't conducive to a stroll around town from the hotel, but that is easily fixed by an inexpensive taxi ride to wherever you want to go.
We didn't eat i the main Chinese restaurant in the hotel, but the breakfast was certainly a more-than-adequate buffet (far more selections of Chinese/Japanese dishes). Dinner in the casual lobby restaurant was just adequate. But, you don't choose a hotel for its restaurants (at least I don't), but rather for the rooms and service.
The service was helpful, though many of the employees didn't speak more than a few words of English -- others were fluent.
I would definitely stay here again for the feel of traditional-style hotel and the comfort of its rooms (and internet).

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neffieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Taipei

Property: Grand Hotel Taipei
Address: No.1 Section 4, Chung Shan North Road, Taipei 104, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Luxury Hotel in Taipei
#37 Family Hotel in Taipei
#42 Business Hotel in Taipei
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Grand Hotel Taipei 4.5*
Number of rooms: 500
Official Description (provided by the hotel):
The Grand Hotel has served multiple purposes from the past 63 years: developing tourism, supporting international diplomacy and promoting Chinese culture to the West. ... more   less 
Reservation Options:
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Also Known As:
Taipei Grand Hotel

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