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“Good location”
Review of Grand Hyatt Taipei

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Grand Hyatt Taipei
Ranked #32 of 571 Hotels in Taipei
Singapore
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good location”
Reviewed 4 August 2014

Stayed here for 3 nights. The checkin was smooth and the room looks like it had been recently refurbished. The club lounge had a good spread for breakfast. As a Diamond member was upgraded to Premier room however the welcome amenities were still water. This is the first Hyatt that offer still water as amenities which was a surprise to me.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Poh Chang C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 11 August 2014
Dear Poh Chang C,

Thank you for taking the time to let us know your valuable feedback. We have made sure to pass this information onto the related departments, and in the future we will work towards providing more flexible services to ensure the requests of our guests are met. Thank you again for your support. We look forward to welcoming you back to Grand Hyatt Taipei in the near future.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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2,277 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (283)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Any
English first
Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

I stayed here for 4 nights for business and it was wonderful. It is a very short walk to Taipei 101, and in a central location (albeit 40+ minutes to the airport). The hotel was very clean with very beautiful finishes. The hotel service was top-notch, and English was not a problem. The rooms are very modern with a lot of switches and buttons. This could be a learning curve for some, but I thoroughly enjoy this type of stuff in my hotel room :).

It was a nice surprise to find a cake in my room when I arrived back from work with a card indicating that the Grand Hyatt Taipei wishes me a Happy Birthday. I think that was a nice touch!

The breakfast at the Cafe was quite large and expansive. The other restaurants (Bel Air, Irodori) are highly recommended.

All in all, this was a great hotel and it is definitely recommended!

  • Stayed September 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcfly_marty20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 5 August 2014
Dear mcfly_marty20,

Thank you for sharing your experience at Grand Hyatt Taipei with us, we highly value your comments and appreciate you taking your time to share them with us. We are very honored to have had the opportunity to celebrate your birthday with you. We hope you had a pleasant stay and we look forward to the opportunity to welcome you back in the near future.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 August 2014

Stayed here a few times in July 2014. I am a Diamond member from both Hyatt and Hilton, which puts my review in context.

Pros: friendly service from every single staff member you see. The remodeled rooms are way better spacially. Top notch service on 22nd exec floor where they recognize you. Helpful concierge. Great location where you can find Starbucks and good mix of restaurants in AT&T Fun and Taipei 101 areas. Locals think there are ghosts here. :-) Decent bar music and food, prices reasonable. Fun pool if you're hanging out on the weekend.

Cons: I feel the buffet is a let down. It's huge and sprawling and offers unbelievable selection, but the quality (even of the hand-made eggs/omlettes) is just not worthy of a Grand Hyatt. The welcome service is friendly but, once seated, they play "zone defense" on the service and really no one asks how you're doing unless you ask for help.

Room Tip: Recommend you ask for Taipei 101 views and make sure you get one of the remodeled rooms.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 5 August 2014
Dear John T,

Thank you for taking the time to share with us such a detailed and wonderful review of your stay here at Grand Hyatt Taipei. We highly value your feedback and we have taken them into account. We have relayed your comments to the related department and will endeavor to improve our services to provide better experiences for our valued guests. We look forward to the opportunity to show you the improved Grand Hyatt Taipei on your next visit in the near future.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 August 2014

While I spent 4 nights in here, I didn't have anything to complaint.
I used to heard this hotel was quite out of date, but it seems like they went through extensive rennovation recently and everything was perfect for my stay.
And 101 Tower was just right next door!!!

If you want to dine in this hotel, I would like to recommend you the seafood buffet on 2nd floor for lunch. Great options of fresh seafoods I bet!!

The pool looked small compare to the scale of the hotel itself, but I saw quite number of people were enjoying swimming.

Room Tip: There must be the room has a view 101 tower. Ask concierge.
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Eun Sil N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 5 August 2014
Dear Eun Sil N,

Thank you for staying at Grand Hyatt Taipei, and thank you especially for sharing your valued feedback with us. We are very happy to hear that you enjoyed the seafood buffet. We look forward to the opportunity to introduce to you our 8 restaurants and bars in the hotel, with a selection of fine cuisines ranging from Chinese, Japanese, Cantonese, to Western, Italian and more.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

Regularly visited this hotel in the past 2 years, recently stayed here for 2 nights on a business trip. Always a pleasure to be here: friendly staff, nice atmosphere, very nice hotel rooms since these have been renovated. The hotel room has everything I need: good bed, nice area to sit, good lighting and control, wifi and a very functional and nice bathroom. I had a brilliant view at the 101. I really like the 24hr gym and the quiet and nice spa helps to relax after a busy day. Finally, the bar is good even if you're at your own to get a beer and a decent meal.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank BSAVRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 5 August 2014
Dear Bas V,

Thank you for choosing to stay with us on your recent trip to Taipei. We are very happy to hear that you had a pleasant stay. We are also very happy to hear that our newly renovated guest rooms have been well received by you. To continuously strive for improvement, Grand Hyatt Taipei has renovated all 853 guest rooms and will also renovate its lobby, exterior building lighting and restaurants in the upcoming year. We look forward to showing our brand new look in the near future.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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Vancouver, Canada
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 31 July 2014

Stayed here for two nights while exploring Taipei for the first time. Location is excellent with many sites within walking distance. Room was modern and clean with a nice view. Spa facilities were good, with several soaking tubs at different temperatures. Bar on the main floor was nice and staff throughout the hotel was very friendly -- but who isn't friendly in Taiwan? Overall, a great stay.

  • Stayed January 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kheeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 1 August 2014
Dear CompassAndCamera,

Thank you for sharing your wonderful review with us; we truly value your comments as it is very important to us. We are very happy to hear that you had a pleasant stay. Our Club Oasis fitness centre is an urban retreat which offers our guests facilities such as saunas, whirlpools, steam rooms and more, to relax and rejuvenate. Our gym is accessible 24 hours and the outdoor swimming pool is temperature controlled. The Pool Bar, available now for summer, serves refreshing snacks, as well as a variety of chilled beverages. We look forward to welcoming you back in the near future.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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Cedar Park, Texas
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 July 2014

Recently stayed here for 3 nights on a business trip. Found everyone to be helpful and friendly. The staff spoke very clear English. The food was good and the breakfast buffet was very good. The only suggestion I would have is to re-arrange the breakfast buffet. It is very spread out and you have to hunt for the food item you want while walking all through the dining area. Would be better if everything was more in one area.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 1 August 2014
Dear Bob B,

Thank you for sharing your experience at Grand Hyatt Taipei with us; we highly appreciate and value your comments. We are very pleased to hear that you enjoyed our buffet restaurant. Café, on the lobby level, serves an abundant buffet with a wide variety of culinary cuisines to choose from. Grand Hyatt Taipei also has 8 restaurants and bars, with a variety of culinary cultures to choose from, ranging from Cantonese, Taiwanese, Japanese, to Western, Italian and so on. We look forward to introducing more delicious dining experiences at Grand Hyatt Taipei to you in the near future.

Yours Sincerely,

Grand Hyatt Taipei Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Taipei

Property: Grand Hyatt Taipei
Address: No.2 SongShou Road, Xinyi District, Taipei 110, Taiwan
Region: Taiwan > Taipei > Xinyi District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Taipei
#12 Luxury Hotel in Taipei
#26 Romantic Hotel in Taipei
#29 Family Hotel in Taipei
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Grand Hyatt Taipei 4.5*
Number of rooms: 853
Official Description (provided by the hotel):
Grand Hyatt Taipei is a luxury Taipei Hotel which anchors the city's most vibrant commercial centre in the Xinyi district. Adjacent to Taipei 101 Mall and Financial Tower, this Taipei 5 star hotel is conveniently linked to the Taipei World Trade Centre, the Taipei International Convention Centre and the Exhibition Halls.The grandeur of the atrium lobby, entrance and driveways projects the luxurious image of Grand Hyatt Taipei, where the design concept is centered on embracing the local culture. while also offering grand, luxurious and innovative style.The hotel's guestrooms and suites have a residential ambience offering scenic views of Taipei 101, the mountains and Taipei city, while our Grand Club rooms provide added luxury and personalised services. The residential, apartment-style suites on the top floor of the hotel provide distinct and exclusive accommodation, as well as stunning views over the city. Grand Hyatt Taipei is a city hotel that offers a variety of culinary choices in its multi-cuisine restaurants and bars. Food and beverage options include Chinese seafood and grilled US prime steaks. Visitors can also unwind in relaxing and luxurious bars. Grand Hyatt Taipei is home to extensive meeting and event facilities, including a magnificent pillar-free Grand Ballroom and the grand residence, Taipei's unique residential-style multi-event venue. All venues are professionally equipped and the hotel can host any event, from a private seminar for eight to a large convention for 1,200. Grand Hyatt Taipei also offers the best in luxury hotel recreation, including two 24-hour gymnasiums and an outdoor heated swimming pool. ... more   less 
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Also Known As:
Grand Hyatt Taipei Hotel Taipei
Taipei Grand Hyatt
Hyatt Taipei
Taipei Hyatt

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