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“Great Hotel, Great Location” 4 of 5 bubbles
Review of Grand Hyatt Taipei

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Grand Hyatt Taipei
Ranked #30 of 565 Hotels in Taipei
Certificate of Excellence
Round Rock, Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Hotel, Great Location”
4 of 5 bubbles Reviewed 1 September 2014 via mobile

I've been staying at the Grand Hyatt for nearly 20 years. I keep coming back because I like it. The rooms have just been renovated and they are quite nice. The lobby and other common areas are looking a bit dated, but still very nice. Service is great, the staff is friendly and very helpful. The gym is well-equipped and I like it for working it out. I don't love the low-ceilings in the gym (it was built were there were once rooms), as I like working out in big, open rooms ... not a big issue, of course, but I like to share that for viewers who read this.

The location is outstanding, right next to Taipei 101 and walking distance to many quality restaurants and shopping. Its a great place to stay if you like to be near a lot of activity.

The service in the Café restaurant has degraded over the years. It is still good, but it once was great. I mostly eat breakfast there and it is so busy that the staff is not as attentive as they once were.

All in all, its a great place to stay and its probably among the best in Taipei. Just note that it is vibrant and full of energy ... you may not like it if you want a cozy, quiet place.

Stayed August 2014
Helpful?
Thank DeHavana2Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 9 September 2014
Dear Mr. LeoQ-RR

Thank you very much for your feedback and your support for Grand Hyatt Taipei for the past 20 years. We are very happy that you have enjoyed our newly renovated rooms. We are happy to be able to provide you with the convenience in location and we are also very excited to announce that all our guest rooms are newly renovated and next in the renovation schedule will be our public area. We look forward to continuously serving you with brand new facilities and the best service quality.

Yours Sincerely,
Grand Hyatt Taipei Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,070 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (270)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bengaluru, India
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 September 2014

A good hotel to say with great amenities. The staff were friendly and polite and always at hand to help. Minor issues were attended to swiftly with a smile. Variety of restaurants to choose from and the food was tasty and contemporary catering to different palates. The buffet spread was huge both at breakfast and at lunch time. The conference rooms for business meetings were well equipped and overall it seems a very popular place

Room Tip: Non-smoking and higher floors
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  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kalyana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 3 September 2014
Dear Mr. Sundarps,

Warmest greetings from Grand Hyatt Taipei.
We are very happy that you have enjoyed your stay with us and enjoyed our meeting room facilities.
Grand Hyatt Taipei has 8 restaurants within the hotel that offers a range of cuisines such as Italian, American, Mexican, Japanese, Taiwanese, and Cantonese. Once again, thank you for taking the time to share your experiences at Grand Hyatt Taipei; we hope to see you again in the near future.

Yours Sincerely,
Grand Hyatt Taipei Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 September 2014

The room is clean and with cozy bed. Breakfast is tasty. There are so many department stores, good restaurants and pubs around the hotel. You would never be bored.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wangzua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 3 September 2014
Dear Mr. Wangzua,
Warmest greetings from Grand Hyatt Taipei.
We are very happy that you have enjoyed your stay with us and enjoyed our breakfast buffet. We are indeed only 5 minutes’ walk from the shopping malls, cinema and entertainment area of the Xinyi district. Thank you again for choosing your stay with Grand Hyatt Taipei, we look forward to seeing you again in the near future.

Yours Sincerely,
Grand Hyatt Taipei Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 August 2014

Great breakfast in the cafe. Great gym facilities. Great pool. The bedroom was luxurious and staff were monitoring it frequently. I especially liked the in-room safe that operated by your credit card.. .... all in all "Great"

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank M_J_P116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 2 September 2014
Dear M_J_P116

Greetings from Grand Hyatt Taipei, and thank you for taking you time to write us your feedback. Your comments is very valuable to us.
We are very happy that you had the chance to experience the gym facilities and the Oasis pool. We are also very excited to announce
that all our guest rooms are newly renovated and next in the renovation schedule will be our public area. We look forward to continuously
serving you with brand new facilities and the best service quality.

Yours Sincerely,
Grand Hyatt Taipei Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 30 August 2014

Stayed for 3 nights. Was 1st time in Taipei. Location is strategic and my room at 15th floor which is pool view and city view. Room interior enough to make you feel at home, very comfortable material and spacious room. Full amenities & toiletries which is refill every day.

There are more than 5 malls which is located walking distance from Hyatt. Taipei 101 just opposite Hyatt and its only 2 minutes walking distance. Easy access to MRT which is located inside the Taipei 101 mall. Definitely will stay here again in future.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank awsuhaimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 1 September 2014
Dear aleysuhaimi

Greetings from Grand Hyatt Taipei, we are very happy that you have enjoyed your stay. Providing guests with the upmost authentic hospitality is what we are here for.
Thank you for sharing your valuable feedback with us, we are always very happy to receive valuable comments from our guests. We are located in the most exciting Xin Yi district with main shopping areas around us including Taipei 101 mall, the Mitsukoshi shopping malls and Eslite book shop, all within minutes’ walking distance. We look forward seeing you again in the near future.

Yours Sincerely,
Grand Hyatt Taipei Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 28 August 2014

This is a fabulous hotel! It is by Taipei 101 and a 3 minute walk to the MRT (subway). From the moment we walked in we knew this was a top-notch hotel. All of the staff was friendly and very helpful! Most seemed to speak English. We felt very pampered and cared for. The lobby is breath taking, the room beautiful, comfortable, modern, Asian chic! We were lucky enough to have access to the Grand Club lounge which is probably the best one we have ever been in.

We highly recommend this hotel if you are staying in Taipei!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 1 September 2014
Dear Ms. Karen N,

Thank you for choosing to stay with us on your recent trip to Taipei. We were very happy that you have enjoyed your stay with us, and vice versa thank you for giving us the opportunity to host your stay and the Grand Club Lounge! We are very excited to announce that all our guest rooms are newly renovated and next in the renovation schedule will be our public area. We look forward to continuously serving you with brand new facilities and the best service quality.

Yours Sincerely,
Grand Hyatt Taipei Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
344 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed 28 August 2014

Good hotel with full facilities. The newer rooms are great but the older rooms are very tired. Good choice of restaurants but avoid the stampede in the Cafe buffet as its full of mainlanders trying to stack their plates as high as they possibly can!

Rooms are functional and light. New rooms have a nice feel about them.

Next to Taipei 101 and some good shopping centres (all walking distance).

Room Tip: Ensure its a new room
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank SteveParryHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review, 1 September 2014
Dear Mr. Steve P

Thank you for your positive comments, we are very happy that you have enjoyed our newly renovated rooms. Our next stage in the renovation process is our grand lobby.
The rooms are of East meet West style, providing a home-away-from-home experience for our guests. Within walking distance of our hotel in Taipei, guests will find the latest shopping complexes, parks, culture and the scenic attractions of Taipei. We look forward to continuously serving you with brand new facilities and the best service quality.

Yours Sincerely,
Grand Hyatt Taipei Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Taipei

Property: Grand Hyatt Taipei
Address: No.2 SongShou Road, Xinyi District, Taipei 110, Taiwan
Phone Number:
Region: Taiwan > Taipei > Xinyi District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Taipei
#11 Luxury Hotel in Taipei
#26 Romantic Hotel in Taipei
#29 Family Hotel in Taipei
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Grand Hyatt Taipei 4.5*
Number of rooms: 853
Official Description (provided by the hotel):
Grand Hyatt Taipei is a luxury Taipei Hotel which anchors the city's most vibrant commercial centre in the Xinyi district. Adjacent to Taipei 101 Mall and Financial Tower, this Taipei 5 star hotel is conveniently linked to the Taipei World Trade Centre, the Taipei International Convention Centre and the Exhibition Halls.The grandeur of the atrium lobby, entrance and driveways projects the luxurious image of Grand Hyatt Taipei, where the design concept is centered on embracing the local culture. while also offering grand, luxurious and innovative style.The hotel's guestrooms and suites have a residential ambience offering scenic views of Taipei 101, the mountains and Taipei city, while our Grand Club rooms provide added luxury and personalised services. The residential, apartment-style suites on the top floor of the hotel provide distinct and exclusive accommodation, as well as stunning views over the city. Grand Hyatt Taipei is a city hotel that offers a variety of culinary choices in its multi-cuisine restaurants and bars. Food and beverage options include Chinese seafood and grilled US prime steaks. Visitors can also unwind in relaxing and luxurious bars. Grand Hyatt Taipei is home to extensive meeting and event facilities, including a magnificent pillar-free Grand Ballroom and the grand residence, Taipei's unique residential-style multi-event venue. All venues are professionally equipped and the hotel can host any event, from a private seminar for eight to a large convention for 1,200. Grand Hyatt Taipei also offers the best in luxury hotel recreation, including two 24-hour gymnasiums and an outdoor heated swimming pool. ... more   less 
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Also Known As:
Grand Hyatt Taipei Hotel Taipei
Taipei Grand Hyatt
Hyatt Taipei
Taipei Hyatt

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