Please don't get confused: The Okura Prestige in other cities are completely different compared to the one in Taipei. We chose this hotel after a long business trip in Taipei and thought this would be kind of a luxurious hotel to relax at the pool side. Unfortunately the pool is not mantained at all. It's next to the big hotel wall and there is no decoration that makes you feel comfortable. The 3 sun lougers they offered were old and dirty. The pool is definitely a sports pool only. They charged us 65 TWD for a bathing cap which should have been included. Since we didn't have a relaxing time at the pool we went back to our room and decided to continue working. But WIFI didn't work! I called at the reception and their only comment was that the hotel is not completely booked and that Wifi should work. They didn't offer help at all. The rooms were ok, but also not impressive. We had a balcony which was unfortunately closed. Breakfast was not included. Location is ok but also not the best in Taipei. It's quite far away from 101. I also can't help to think that Okura is writing some of the Tripadvisor comments themselves. Otherwise I can't explain their high ranking.
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