We traveled as family with our parents stay 4 nights (21-25 OCT 2013) in Gracehome. Although there's some miscommunication for the room arrangement but we are still very satisfy with the service that Christine and her team provided to us. They prepare all the needs like cell phone, metro cards, refreshment food and biscuit upon our arrival. The Gracehome just have everything, from kitchen set to laundry. Christine was there when we first arrived and she provide all the guide such as back and forth(metro and bus) to local night market for us. She also help us arrange transport and get best price for the heat blanket she knew we were looking for it. On the 2nd day i did not call for housekeeping as i have not yet folded our clothes after laundry, amazingly our clothes are folded properly and place on our bed! The Gracehome helper really cool! It's really exceptional service we ever had! I like the location most as it's near to metro station. There's many local shop around this area are worth to walk and explore. There's also a nice park near to Gracehome, many locals were enjoying the morning walk and exercise tehre. In short, we do enjoy the Taipei city life and peaceful night in Gracehome. The day when we leaving Gracehome, Christine also come check us out and make sure everything is fine. It's really my best stay experience in my Taiwan trip and i am sure will come back again.