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“Excellent Location & Service” 4 of 5 bubbles
Review of Cosmos Hotel Taipei

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Cosmos Hotel Taipei
Ranked #36 of 565 Hotels in Taipei
Certificate of Excellence
Singapore
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Location & Service”
4 of 5 bubbles Reviewed 2 May 2014

Chose this hotel because of its location which proved to be one of the best decisions coz we were not affected by the rain on the last 2 days.... well connected to the various underground malls and shopping centres around the area...

Hotel is a little dated but still served its purpose well and rooms were well kept.

Hotel staff were extremely friendly and helpful too... from the bell boy to the managers.. all were most willing to share information on the places to visit and the best way to get around.

Only downside was that the protesters seemed to like to carry out their protests around the vicinity so we were affected upon arrival and our driver had to drop us at a distance away...inconvenience was magnified coz we had quite a few luggage + stroller + kid in tow..

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cher_711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 4 May 2014
Dear Cher_711,

Thank you for taking the time to provide your valued feedback. As you mentioned in the review, it sounds like you took advantage of our excellent location during your stay--our hotel is very centrally located for sightseeing, nightlife or business needs. We pride ourselves on service, so I am especially pleased to hear you had wonderful experiences with both the front desk and concierge teams.

Regarding the protest, I would like to apologize for any inconveniences caused to you. This case is occasional and we had made a S.O.P to deal with this kind of emergency in the future.

All of your compliments are much appreciated and we hope to see you again on your next visit to Taipei.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,819 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Columbus, Ohio
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

I stayed one night at the Cosmos Hotel. This hotel is very convenient to the Taipei Main Station. Nice, older property, amidst plenty of Taipei shopping and restaurants. Two blocks from 228 Peace Park. Taipei Main Station has MRT, TRA, and HSR service for great convenience.

Good buffet breakfast. I believe I had a more expensive room (all they had left), but it was a spacious room (suite actually) and not a bad value for the price.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trvlr7311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 28 April 2014
Dear trvlr7311,

Thank you for taking the time to share your comment with us. We are glad that you were satisfied with our central downtown location and were able to take advantage of all the surrounding restaurants and shopping. As you pointed out, our hotel is very centrally located for sightseeing, nightlife or business needs.

We are always striving for excellence and exceptional service, and it is our pleasure when our guests take the time to let us know they enjoyed their stay.

Thank you for your positive comment and look forward to welcoming you back in the near future.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

We stayed in Cosmos April 12 until 16th and got their family deluxe booked directly to their website which I think has the best deal , it is composed of 2 rooms each with their own T.V and ref which is perfect for our family of 5 , the rooms were clean and the c.r have a jap toilet which is very convenient to use. Location wise its a great location just on the left side of the M3 exit of the Taipei Main Station which makes going to our destinations easy. There is a small restaurant near Cosmos which offer dumplings and other breakfast items which are delicious and cheap.There are also bakeries and other restaurants near, also a Cosmed and a 7-11. Aside from their great location I think what made this hotel stand out was their great customer service, my youngest son had an indigestion maybe from eating all the delicious food in Taiwan so we called for housekeeping to clean the vomit in the rest room, it was done promptly and the next day as I was about to check out I ask if we could have a late check out, they asked if my son is okey and if we need anything like bring him to the hospital and stuff and of course they let us check out until 2 p.m which is great and really well appreciated. In our next trip to Taiwan there is no doubt we would be staying here. Thanks COSMOS staff for the wonderful vacation.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mtc_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 19 April 2014
Dear mtc_12,

Thank you for taking the time to share your feedback with us regarding your recent stay. I am glad that you enjoyed your stay, from location to room and service. I’m especially pleased to receive such kind comments about our service. We pride ourselves on delivering the highest level of service and it’s a pleasure to hear that we impressed you. I never tired of hearing how wonderful our service is, so thank you for that! Your feedback helps us to continue maintaining our efforts to offer every guest an exceptional stay.

Once again, thank you for your 5 star review and can not wait to welcome you back soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mitcham, Australia
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

I agree with previous reviewers that the Cosmos Hotel is very good and the location is ideal.

Visitors using the MRT metro may find the M7 entrance/exit more convenient. It is very close to the hotel.

The M3 is the entrance/exit to use for the high speed and TRA (regular) trains and for Taipei main station generally.

Hotel guests who are early risers should be aware that hot water doesn't come on until 0500.

Wifi is very good but can slow down around breakfast time (when everyone is checking their email?).

The airport bus 1819 from the airport stops outside the station very close to the hotel. However, returning to the airport, it departs from the Taipei west bus station, a 700 metre walk from the hotel.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Paul_in_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 18 April 2014
Dear Paul_in_Australia,

Thank you for taking the time to share your recent stay at Cosmos Hotel Taipei. As you mentioned in the review, it sounds like you took advantage of our excellent location during your stay--our hotel is very centrally located for sightseeing, nightlife or business needs.

Regarding the issue of WIFI connection and hot water, thank you for letting us know the problems you encountered so that we could know what aspect we should improve. We’ve installed a new WIFI system last year in order to increase capacity. The problem now is that the connections might be good, but if we have lots of guests using it with multiple devices at the same time, there is not enough band width at that particular time.

Once again, thank you for taking the time to write a review and give us your constructive suggestions. We are looking forward to welcoming you back soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

This hotel is very close to Taipei main station where there are many restaurants, snack shops and bubble tea places!

The room was spacious, clean, quiet and comfortable. They provided us with complimentary vouchers for the pancake restaurant located within the hotel, which was sweet :) Staff were helpful and courteous when we wanted to exchange TWD / asked them for directions to sights.


Also it's about 10-15mins walk to the bus station where there are coaches that takes you straight to the airport, very convenient!

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mungbean83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 13 April 2014
Dear mungbean83,

Thank you for staying with us on your trip to Taipei. We appreciate you taking the time to share your great feedback. I am so happy you enjoyed our location and accommodations were exactly what you needed. Our main priority is for all our guests to experience a joyful and pleasant stay. I am glad that we met your expectation.

Once again, thank you for writing such a great review and sincerely hope we have the opportunity to serve you again when you return to Taipei.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Stayed at this hotel for 5 nights.
The location is excellent, just next to the M3 exit of Taipei Main Station.
We booked a Standard Double with No window.
The room was spacious and comfortable, but the no window option i wouldn't choose again.
Only because you wake up and it's pitch black so you ended up sleeping in rather than enjoying the city. There is a light behind the bed to give you the illusion of outside light.
I guess the bonus is that you're in the middle of the hotel, so there's less street noise.
No complaints at all about the room and staff.
We experienced our first earth quake in Taipei... the hotel stayed up =)
I would definitely come here again.

Room Tip: Spend the extra for a window, or set an alarm.
See more room tips
  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wheredoilive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 14 April 2014
Dear wheredoilive,

Thank you for your 5 star review. We can’t tell you how much we love to hear that our guest enjoyed their stay at Cosmos Hotel Taipei. We strive to provide our guests with a pleasant and memorable experience and are happy to hear that we met your expectation. Your feedback helps us to continue maintaining our efforts to offer every guest an exceptional stay.

Once again, thank you for taking the time to write such a wonderful review and look forward to welcoming you back soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
disneyland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Very convenient place to all public transportation. Nice, pleasant staff, excellent breakfast. There is an underground shopping centre within walking distance. From front door, front desk, room service, room, restaurant, food, cannot say anything that they are no good

Room Tip: Although there is windows in room, they cannot be opened. Hotel sits very close to next building. It...
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sleepyhead81_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this review, 8 April 2014
Dear sleepyhead81_8,

We are extremely thrilled that you enjoyed our excellent location and friendly staff as well as diverse breakfast. In particular, we were delighted that our great service met your expectation. We pride ourselves on service, so I'm pleased to hear you had wonderful experiences.

Thank you for taking the time to write such a wonderful review and look forward to welcoming you back soon.

Sincerely,

Kevin Tseng
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cosmos Hotel Taipei

Property: Cosmos Hotel Taipei
Address: No.43 Section 1, Zhongxiao West Road, Zhongzheng Dist, Taipei 100, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #36 of 565 Hotels in Taipei
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cosmos Hotel Taipei 4*
Number of rooms: 225
Official Description (provided by the hotel):
Established in 1979, Taipei Cosmos Hotel is located right next to the M3 Exit of Taipei Main Station and has a great geological advantage as it is a transport hub where MRT (Mass Rapid Transportation), THSR (Taiwan High Speed Rail), Taiwan Railway, bus, and public transportation meet. Dedicated in offering friendly, thoughtful and professional services for many years, Cosmos Hotel Taipei is preferred by international tourists and businessmen and a designated gathering place for many organizations and agencies with its stable and committed food and beverage quality. Tourists or businessmen will feel right at home while staying at the Cosmos Hotel Taipei. ... more   less 
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