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“Brilliant boutique hotel.” 5 of 5 bubbles
Review of Ambience Hotel

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Ambience Hotel
Ranked #7 of 564 Hotels in Taipei
Certificate of Excellence
Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Brilliant boutique hotel.”
5 of 5 bubbles Reviewed 10 July 2014

We stayed here for 2 nights and on check in were told our room had been upgraded.
We also stayed in Yumi Hotel and the Sheraton Grande - this was by far the best value for money.
The hotel is very new so our room was in immaculate condition, with no stains on the carpets etc. The design is modern, minimalist and white and the room was light and airy with a spacious view. The bathroom was large and well designed. Despite being near a major road intersection the room was quiet and we had no trouble with the noise (though staying on level 9 probably helped). No did we hear noise from any other rooms.
Staff were incredibly considerate and helpful - they took the Taiwanese hospitality to a new level for me.
Breakfast was good quality and a decent spread of both western and Taiwanese food.

Room Tip: High rooms have a better view. The corner rooms are larger.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Owen_BK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 13 July 2014
Dear Guest,

We are humbled by your high praise and thank you for taking the time to share your comments from your recent stay with us at Ambience Hotel.

I was truly delighted that we exceeded your expectations, especially with regards to our excellent service extended by our team members. Our aim is to deliver the best possible service to our guests and we are glad that you fully enjoyed your accommodation along with everything else we offered. The staff will be very pleased with your feedback.

We look forward to welcoming you back and remain at your service.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,255 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai, China
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

We traveled as a group of four (two adults and two small kids). We had a corner room with an extra bed and that worked fine for the whole family. The hotel is a three star hotel meaning that there is not a spectacular breakfast or multiple fancy restaurants in the hotel but the place is stylish and clean. The bathroom is huge and very nice. The staff are really, really friendly and they speak good English. The hotel has some nice extra details like free minibar (no alcohol) and a violin player in the lobby in the morning.

The hotel is mostly used by Asian travelers, but there was an OK selection of western style breakfast items also.

Room Tip: If you get a room on a higher floor you can see the Taipei 101.
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jorgengu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 13 July 2014
Dear Valued Guest,

We deeply appreciated your good comments about Ambience Hotel and we are happy that we’d brought you good memories to your trip.

Thank you for supporting our team, we will forward your experience to everyone in the hotel and I will pass your good comment to our staff. We are looking forward to welcoming you back in the near future!

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kota Kinabalu District, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

Stayed for 04 nights from 3-7 July 2014 with family. Booked Standard and Corner Rooms. My daughter and I stayed in their Standard Room on the 2nd floor. The room was overlooking the street and I liked the view. Not noisy at all.
From the day I reserved my booking until the day I left, the staffs were very pleasant and helpful. They will go all the way to ensure you are being attended to. Queenie, Joanne, Ryan, the cleaning lady...just to name a few. Everything about the hotel is good.
Only thing is it's location. I'm not a fan of walking but my family is ok with it. Anyway the nearest MRT Station is like 15mins walking (in my pace). There are lots of Japanese restaurants, reflexology centres, 7 Eleven and a mall selling electrical goods.
I would return to the hotel because of its friendly staffs. Besides, we walk everywhere in Taipei. If you're lazy like me, taxis are easy to get and they are very clean and affordable.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mrs C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 13 July 2014
Dear Valued Guest,

It was great to receive your highly recommend about Ambience Hotel. We are honored that we not only pleased you by our room facilities and environment but also by breakfast.
Queenie and Joanne were very cheerful to know that you mentioned their service here. I will also let them bring this serving experience to our other staff to ensure that your will feel even better next time you come back. We definitely will keep trying to do better and better.
Thank you for taking your precious time to write this review. We all look forward to welcoming you back on your next trip to Taipei

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

Very good concierge services (nice greeting, very helpful on sight seeing information - they printed out the maps and wrote down remarks for us). We were also surprised and enlightened by:
* mini-burgers, snacks, juices and coffee served during check-in waiting (all free of charge)
* nice breakfast buffet
* live violin performance on Saturday morning during our breakfast time (my wife loved it so much and shared it on Facebook right away)

Room was tidy, clean and comfortable.
Location: 5-10 min by walk to the nearest metro station. Not too far for us (without big luggage).

This was my 5th time traveled to Taipei and this hotel experience was the best of mine. Highly recommended.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Winson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 13 July 2014
Dear Valued Guest,

Thank you for choosing Ambience Hotel and taking your precious time to share a review with us. We are very grateful to know that your first stay was positive and that you would return again.

It is wonderful to hear that you've enjoyed our service, breakfast and rooms and liked the neighborhood around our hotel. Your nice experience is the motivation for us to continue trying to be active every day.

Your support has been shared with all the departments and shall go a long way to motivate them to continue to deliver a high level of service.

Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
96 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

Hotel is new and very clean. Feels very comfortable, very modern rooms.

Every alternate days, there's a violinist at the breakfast area, which is kinda special but weird at the same time.

Free snacks at the lobby restaurant in the afternoon which is fantastic. Cakes were delicious! I tried to buy them back home but was told they bake themselves and were not available for sale.

Hotel staff was very friendly but there was 1 guy that was abit too friendly. My wife felt uncomfortable when he insisted escorting her from the lobby back to the room when she returned alone from a shopping trip. Maybe it's just cultural.

The only main issue I have is that the hotel is in between subway stations and it's like 10-15mins walk either way. So if you have luggage, it won't be convenient. Of course taxis in Taipei isn't expensive so it's not a big problem. But 1 thing for sure, you can't tell Taxi drivers "Ambience Hotel". You got to use the local Chinese name and also maybe tell him the street name and also that it's near to the "100NT restaurants" (literally translated from Chinese. Bai Yuan Re Chao). These restaurants are popular with the locals.

I'm not certain I will return to stay given there are so many boutique hotels in Taipei, but for now, I know this is one hotel that will provide a very very comfortable stay for a very affordable price.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SporeSamSeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 8 July 2014
Dear Valued Guest,

Thank you very much for sharing your Ambience Experience with fellow TripAdvisor viewers. Thank you for choosing Ambience Hotel Taipei as your home away from home, we hope that your journey home was a pleasant and restful one.
We will pass your good comment onto our staff. We hope to see you on your next visit to Taipei and will ensure a more pleasant stay for you next time.
Please do not hesitate to contact me or my staff if we can be of any further assistance to you.

Yours Faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

The receptionists are very friendly and helpful. (i left my phone in the taxi and they would call the airport and arrange everything with the taxi driver to bring it back!)
the rooms are clean and very modern with a pretty cool bathroom.
if i remember correctly we stayed in the superior room, one class higher than the standard room.
there are restaurants and massage salons along the street and the train (MRT) is about a 10 - 15 minute walk away.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zwinky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 28 June 2014
Dear Value Guest,

Thank you for choosing Ambience Hotel.
We sincerely appreciate your encouragements and feedback. It is always a pleasure to receive such rewarding compliments and your support has been shared with all the departments.
Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 18 June 2014 via mobile

I stayed at the Ambience Hotel for a long weekend with some friends. The hotel is a boutique hotel and is good value for money. We stayed in a Deluxe Room. The bed was comfy, the room clean and the toilet seat was amazing. One of those toilet seats you see in Japan and South Korea where you have different functions including having a warm seat!

We had breakfast included which was probably the only part of our stay that wasn't that good. The selection was quite poor so I only ate the breakfast one of the days. There were sandwiches, cake and cookies available for free in the afternoon as well as free juice, tea and coffee. That was a nice touch and we enjoyed that. Overall a good hotel, with just breakfast that needs some work.

Stayed May 2014, travelled with friends
Helpful?
1 Thank coleylau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this review, 28 June 2014
Dear Valued Guest,

Thank you for taking the time to write a review after your recent stay at Ambience Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.
I trust that we will have the opportunity to welcome you back to Ambience Hotel in the future.

Yours Faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ambience Hotel

Property: Ambience Hotel
Address: No.64 Section 1, ChangAn East Road, Taipei 104, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #7 of 564 Hotels in Taipei
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ambience Hotel 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
As the most anticipated project combining the visionary talents of famous Taiwanese architect Wei Ming Lee and designer Ted Su, led by an ambitious and dynamic team of hospitality professionals, Ambience Hotel is the first offbeat and contemporary boutique hotel designed to breathe style and excitement into Taiwan's capital city.Ambience Hotel's 60 avant-garde guestrooms and suites feature a unique decor blend of polished steel, glass, white granite and calf-skin leather upholstery. Completed with free high speed wireless internet access, Video-on-Demand movie system, and luxurious Botanicus bath and body products, Ambience Hotel provides the service and amenities of a luxury hotel within a strikingly modern yet intimate environment.Combining comfort, functionality, and cutting edge design, Ambience Hotel is the ideal place to stay for business and pleasure in Taipei. ... more   less 
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