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“November 2013 3rd-7th stay”

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Hotel Puri Ximen Branch
Ranked #129 of 585 Hotels in Taipei
Certificate of Excellence
Reviewed 18 January 2014

the hotel location is excellent,clean rooms.the services given by staff during the stay was very good.there is no breakfast provided but hotel gives out snacks & drinks.
will be staying there again for our 2014 trip as well.

  • Stayed: November 2013, travelled as a couple
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2  Thank Lionny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puri_2011, 主任 Supervisor at Hotel Puri Ximen Branch, responded to this reviewResponded 23 January 2014

Dear Guest

Thank you for the positive and detailed description shared with us on TripAdvisor. It was a pleasure serving you and We are happy to know that you enjoyed our accommodation.
We hope that we have the opportunity to welcome you back to Hotel Puri in the near future.

Regards
Supervisor
Andy Chou

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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157 - 163 of 548 reviews

Reviewed 17 January 2014

Good location, clean and comfortable room, friendly staff

  • Stayed: December 2013
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Thank Evelyn819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puri_2011, 主任 Supervisor at Hotel Puri Ximen Branch, responded to this reviewResponded 23 January 2014

Dear Guest

Thank you for your comments on our location and on our staff. All of us are happy to know that you had a great stay with us. We hope to see you soon in the nearest future.

Regards
Supervisor

Andy Chou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

I stayed for 5 nights at the hotel. Perfect location, friendly staff, clean rooms and great price! I orignially booked this hotel due to the location. Everything you need is just downstairs of the hotel. Train station is less than 2 mins walk away. Will defintely stay here again on my next visit!

  • Stayed: January 2014
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Thank Hana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puri_2011, 主任 Supervisor at Hotel Puri Ximen Branch, responded to this reviewResponded 16 January 2014

Dear Guest

Thank you for choosing Hotel Puri as your stay in Taipei, we are delighted to hear that your stay was enjoyable. We look forward to seeing you on your next trip

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Reviewed 8 January 2014

The room is generally clean but the sound proof at our level is really bad, I can even hear the next door guests coughing, talking, crushing paper bags! My TV was still on after midnight, but actually on very low volume and yet the reception called and said our TV volume was very loud? It just shows that the sound proofing is really bad.. There is not enough privacy as we could all be hearing what we are doing across the rooms. I may return to the hotel for its good location but this bad sound proofing experience at Level 1 rooms is really a turn off.

Room Tip: Ask for rooms not at Level 1. The sound-proofing of the rooms there is terrible.
See more room tips
  • Stayed: January 2014, travelled as a couple
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4  Thank trice525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 January 2014

Dear Guest,
Thank you for your comments on our location and on our staff. Hotel Puri value our guest's suggestions and comments and are truly sorry that any inconveniences that might have caused you trouble during your stay with us. We seek to make the adjustments for soundproofing on our next renovation to ensure you will have a more enjoyable stay with Hotel Puri.

Once again, thank you for choosing Hotel Puri as your stay in Taipei, we hope to see you again in the near future,
Regards
Supervisor
Andy Chou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

I stayed in Hotel Puri during Christmas. The location is excellent! It is right next to Ximen MRT station, within 5 mins walking distance.The room is good, with spacious bathroom and toilet separated in another room which is beyond my expectation. ( I have read some reviews saying that the toilet is too small and the door can't even be closed when someone is inside.)

Cleaniness is not bad, just some small issues, like rubbish bin in toilet not emptyed one day, and shower gel bottle left from last user. Girls please note that conditioner is not provided.

Noise is another issue. We could hear people walking and talking outside the room sometimes, but it was okay.

Customer service is very good. The staff helped us when we ordered gifts from a shop and helped us to receive the delivery and pay with the cash we left to them when we were out.

Overall it was a pleasant experience. The location is really great. I will stay there again for my next visit.

Room Tip: Conditioner is not provided.
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  • Stayed: December 2013, travelled as a couple
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Thank sydll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puri_2011, 主任 Supervisor at Hotel Puri Ximen Branch, responded to this reviewResponded 18 January 2014

Dear Guest

Thank you for your comments shared here on TripAdvisor and we are truly sorry that any inconveniences that may have caused you. Please do come back and visit us so that we could surprise you more with our above-expectation services.

Once again, thank you for choosing Hotel Puri and we are looking forward to seeing you any time.

Regards
Supervisor

Andy Chou

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Reviewed 26 December 2013

We are from Singapore & we resided at Hotel Puri for 2 nights. The professional & friendly staff made our stay v pleasant. They went out of their way to locate pubs tt screened soccer matches as we could not bear to miss a match. They also had good knowledge of nearby fruit /food stalls, & provided detailed directions to our desired locations. EXCELLENT service!

The hotel was also in a great location, a stone throw away from the XMD station. Food and shopping was easily accessible. The surroundings were safe and vibrant.

The only other drawback would be that the toileting area is rather small. Overall, we had an extremely pleasant and comfortable stay. Will definitely recommend this to young couples and small groups of travellers.

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank traveli_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puri_2011, 主任 Supervisor at Hotel Puri Ximen Branch, responded to this reviewResponded 23 January 2014

Dear Valued Guest,

Thank you for choosing Hotel Puri as your recent stay in Taipei. We thank you for taking the time to share your review here on TripAdvisor

We are very happy to know that you are impressed with our service even just stayed for just 2 nights. Our entire team look forward to welcoming you back in the near future

Regards
Supervisor
Andy Chou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2013

I have to say the location is extremely convenient - located just 3 mins away from the Ximen station - which i got from all the reviews about this hotel. But noone ever mentioned...
1. You need to put in a request for room with a window...
Check-in time is actually 3pm and not 2pm like most hotels. We went out for the whole day and came in late night... realizing we were arranged to stay in a room right behind the reception on the 1st floor without any windows. This was out of expectation.... but we were still fine with it until...
2. The walls are paper thin
We realize we can hear exactly what the rooms besides us are saying. You can hear them packing, watching TV. And of course, snoring right beside you - as if you were sleeping with a third person.

Day 2 - we've requested a room change for a room on a higher floor... Turns out! A room on a high floor wouldn't mean you would have a window either. But our new room was located in the middle of the floor so we weren't beside any other rooms...at least we had a better night sleep.

Aside from the two main comments above, the rooms are clean and the washrooms are relatively large as well. You can say there is no fridge (you'll have to plug in the electricity yourself and is the size of about... 4 cans)... and the staff are nice.

I would book somewhere else the next time I am in Taiwan. But it really depends on yourself!

Room Tip: Request room on high floor and with a window would be nice. Corner room if possible - just to minimi...
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank fluffc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puri_2011, Supervisor at Hotel Puri Ximen Branch, responded to this reviewResponded 24 January 2014

Dear Guest,

Thank you for your comments on our location and on our staff. Hotel Puri value our guest's suggestions and comments and are truly sorry that any inconveniences that might have caused you trouble during your stay with us.

We seek to make the sound insulation adjustments on our next renovation to ensure you will have a more enjoyable stay with Hotel Puri. Hotel Puri provides the channel for our guests to request for higher floors and windowed room when booking and check-in, yet they depend on the room type availability on the day of check-in.

Once again, thank you for choosing Hotel Puri as your stay in Taipei, we hope to see you again in the near future,

Regards
Supervisor
Andy Chou

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Puri Ximen Branch

Address: No.6, Lane 27, Chengdu Road, Wanhua District, Taipei 108, Taiwan (Formerly Good Ground Hotel)
Region: Taiwan > Taipei
Amenities:
Hotel Style:
#31 Family Hotel in Taipei
#46 Romantic Hotel in Taipei
#57 Best Value Hotel in Taipei
#69 Business Hotel in Taipei
Price Range: £37 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Puri Ximen Branch 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Good Ground Taipei
Hotel Good Ground

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