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“Worst service ever received from hotel staff”
2 of 5 bubbles Review of The Ecotel Bangkok

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The Ecotel Bangkok
Ranked #641 of 852 Hotels in Bangkok
Kandy, Sri Lanka
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Worst service ever received from hotel staff”
2 of 5 bubbles Reviewed 24 August 2013

This hotel is located in a place where most of the taxi's are reluctant to reach due to heavy traffic seen in the area.it is about 15 minutes walk to "Indra square" which is a shopping paradise.
however there are no shopping, sight seeing or anything of interest near the hotel.
the reception staff were not at all helpful.There were some calls added to the bill which were not taken by us but they were rectified after discussion. The staff never smiled, never greeted except for one occasion by a lady receptionist.When asked to arrange a larger vehicle to go to the air port, the reception agreed to provide but arranged a car and forced in the bags which almost crushed some fragile items.
However the breakfast was good and had a lot of variety. the rooms were fairly large and clean. There were nothing in the mini bar and no electric kettle was available to make tea. This was badly missed by my family.
I will not recommend this hotel for a family, since there are better hotels in the vicinity with much more facilities.But one should not forget that it cost me only 223 $ for 8 days a room so that's cheap.

Room Tip: Nothing in particular but choose 2nd floor since its conveniant
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niluka72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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501 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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  • Thai first
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  • Any
English first
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 19 August 2013

Location-wise, not as close to the BTS as expected :( took tuk-tuk and cabs most of the time. But hey, that's why it's so cheap; hotels which are close to attractions tend to be more pricey!

Cleanliness-wise, commendable :) Very good for a three-star hotel!

Housekeeping-wise, very commendable as well :) We placed a Make-Up Room sign at our door at around 12pm, when we were back by 3pm, the room is nicely made up, spick and span! Very efficient indeed.

Room has the usual facilities that a hotel room provides, nothing is lacking. The range of television channels is rather vast!

Didn't get to try the restaurant and the fitness centre though.......too busy enjoying the street fare and needless to say, shopping at Bangkok is an exercise in itself :)

But there are a few massage parlours scattered around the vicinity, and damn the masseurs are good! Clean as well :)

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EUNICE Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
4 of 5 bubbles Reviewed 18 August 2013

Hotel looked new - perhaps just refurbished and painted. Rooms and common areas were very clean. Breakfast variety was good. Staff were helpful, glad they provided free internet. Location quite near to train station - which links to everywhere else. Definitely go back to Ecotel again. It is near the train station which goes directly to the airport. Near to 7-11 and many hawker food stalls.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adrian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makati, Philippines
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 August 2013

Very spacious room. Helpful staff. The environment is peaceful although busy with business activities. Breakfast buffet is really good. Walking distance to several malls and about 15 minutes walk to Pratunam- where the clothes haven are located.The cleaning ladies are always courteous and with ever ready smiles.

Room Tip: Rooms near the stairs are good for those who are advanced in age.
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Stayed August 2013, travelled with friends
Helpful?
Thank amayalavadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 August 2013

Ecotel is a budget hotel and the room was good. However, hotel is very far from the nearest MRT(train station). it takes at least 20mins walk to the station. There are many street food and massage shops near the hotel. we actually enjoyed the food and the massage over there.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CPF1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vadodara, India
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 3 August 2013

Location of Hotel is Good , as we all try to run towards Indra Market after checking in ! Rooms are clean and nice. Staff was co operative. Nearby Indian food Restaurants are also there. Even Gujarati Jain Thail is also available nearby !!

Hotel is having small tourist shop, which is very helpful. Breakfast was very bad at Restaurant.

overall average experience.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank themehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 August 2013

Located infront of hotel like RAMADA. Walkable distance to nearby shopping mall like platinum fashion mall and central world( about 10 to 15mins). Advice to walk as traffic there is bad and one way distance, if you take a cab, it will go one big round to reach the shopping mall therefore better to travel by foot. As for hotel wise, reasonable price and clean room but customer service not as great. Overall, Good budget hotel to stay in with street food less than 1min away.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frankie715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ecotel Bangkok

Property: The Ecotel Bangkok
Address: 1091/333-4 New Petchburi Road 35 | Rajthevee, Bangkok 10400, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #641 of 852 Hotels in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Ecotel Bangkok 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Ecotel Bangkok Hotel Bangkok
Ecotel Hotel Bangkok
Bangkok Ecotel Hotel

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