The Good - The room was great. Nice comfortable bed. Very Clean Bathroom. Very clean room. Also a great bonus to have transport up and down the soi to the main road.
The Bad - I arrived at the hotel to be told my credit card didn't work in their payment system, so I needed to pay on the spot, ok, that was easy and I did that. BUT I had no idea whether the payment had or hadn't been charged to my account. Everything I had said confirmed, so I was a little annoyed about this. I looked through their paperwork and their paper records had all the correct details on it, even my CCV number.
At Check-in, I was advised of a 1000 baht deposit for the room especially as I had just paid for the room. In no prior correspondence had I been advised of this. It is also not written on their website either.
Internet would not connect, router issue. BUT there was no one who could fix it when I called. This is inexcusable, you should train all staff to be able to reset routers, this is one of the reasons I chose this hotel.
The Very Bad - The last annoying thing was my credit card details(including CCV) were all printed out in hard copy, which means they have my credit card details available and insecure. I suspect they are being held electronically also.
I had booked direct with the hotel because the rate was actually cheaper than with Agoda or Booking.com but now they have all my personal details and credit card and they wouldn't even give me the sheet so I could destroy those details.
At least Agoda and Booking.com do not keep these records.
I might stay again, but these things need to be addressed.
- Official Description (provided by the hotel):
- Salil Hotel Sukhumvit Soi 8 is a small boutique accommodation with Thai-colonial architecture. The hotel is centrally located in Sukhumvit Soi 8, only 2 minutes by Golf Cart to the Nana BTS Sky Train station. All main business districts, shopping centers, restaurants and tourist attractions are in very close proximity. The Suvarnbhumi international airport is only 30 minutes away. The 30 luxurious rooms are beautifully decorated in Thai-Colonial style which provides you with the ultimate bygone era in Thailand experience. The 25 sqm Superior rooms and 35 sqm Deluxe rooms are fully furnished and equipped with deluxe amenities. The hotel provides free wifi internet and free shuttle service to/from Nana BTS Sky Train Station 24 hours. Thus, Salil Hotel is suitable for both the business and leisure travelers ... more less
- Reservation Options:
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- Also Known As:
- Salil Hotel Bangkok