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“Home away from home”

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Grande Centre Point Hotel Ratchadamri
Ranked #100 of 858 Hotels in Bangkok
Certificate of Excellence
Singapore
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Home away from home”
Reviewed 29 June 2013

Booked a suite and got upgraded to a grande suite, fantastic apartment, two LCD's, two hifi systems and 69 Sqr meters of space with a view. Wonderful for longer stays. My wife, infant son and I stayed for 10 days and we loved the place, the warm and helpful staff from the door to the lift. The house keeping staff were very helpful. The breakfast was quite good and menu changes daily. This was the 2nd time we stayed here and I must say we were impressed the standards have been maintained if not improved. A few improvements still needed. The in-room dining food quality needs to be better, of course it's not a full five star hotel, still the restaurant food is better than in-room dining. While the front desk staff are very pleasant and helpful, the process of checking in and out takes a bit longer than I would like. The in house Spa is to die for, high-end quality and skilled masseuse. We were in and out twice for some serious R&R, the gym is well equipped and well maintained, looks over the Four seasons hotel pool area and the Bangkok country club. Great place at a great price. We will surely be coming back.

Room Tip: Get the grande suite if you want to feel like staying at home. The space makes a whole of lot differ...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aghbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
Thank you for your kind recommendation.Your kind recommendation are very appreciated,
I will bring your suggestion to rectify our hotel and share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
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新宿
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 June 2013

Hotel is good for budget seekers.
But if you are looking for hospitality and quality facility/service, strongly would suggest other hotels of the same class.
I was so unhappy, that I checked out after the first night, to switch hotels.

Service:
When checking in, my room type was unavailable, thus was upgraded to a bigger room, only to find that is was a smoking room, not as I requested. So I asked for a room change to a non smoking room, and was told that no room was available.
My only options were 1. Bear with the big but smoking room or 2. Downgrade. I took option 2.
Wasted half an hour with the hotel's problem.

In the midst of the switching, our bellman abandoned us, so we helped ourselves with the luggage going up and down the different rooms and the front desk.

Room & Amenities:
Spacious but not as clean as expected. Shower stall and bath mat with mildew.
Amenity is minimal.
No conditioner provided. From a woman's perspective, BIG problem.
FYI, other hotels of the same class offer natural aromatic shampoo, conditioner, shower gel, bath salt, bath oil and even incense/aroma burner with different daily scent.
Since I've had great experiences at other places of the similar level, this place was a huge let down.

Breakfast room looks like a cafeteria.


Stayed June 2013, travelled as a couple
Helpful?
4 Thank mayuk821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
Thank you very much for your kind recommendation to our property and our service.
I will try the best to approve our service to meet customer's expectation.
I have to apologize for your inconvenience cause, I will discuss with Front Office Manager to look after our service and enjoin to Duty Manager to invigilate all staff to make sure that our process will be smooth and make a comfortable to customer.

Nevertheless, I will investigate for you kind comment to find out and make sure that, there will not happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
5 reviews
5 hotel reviews
Reviewed 26 June 2013

With this price, this is the best hotel I have ever stayed in Bangkok, that's why i have to write a review to give my appreciation to this hotel.
We have been upgraded to a suite which had a big living room, a kitchen and a big dinning table. The suite was very big and very clean with a good view of the city as we were on the high floor. The location was great, very close to central world and the Big C superstore. You could also walk to Siam via the sky bridge.
The swimming pool was great, it would have been better if there are some slides for the kids.
We also ordered room service and the food there was good too.
But most of all was the staff. The staff there were so friendly and helpful especially those at the door entrance, helping out with the taxi ride. The staff at the reception was efficient and polite. They were all just wonderful.
The whole stay at hotel was relaxed and felt like home. I would absolutely recommend this hotel to all my friends and family.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
I am glad to heard that you are enjoy to stay with us.We are looking forward to welcoming you back in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 June 2013

We stayed at Grande Centre Point in April 2013. Excellent location. Within the shopping mall and fews minutes walk from sky trains. I just cant find anything to complain about. The coffee in the reception area was the best. So far the best hotel i have ever stayed at. Staff was very friendly. They had a small kitchen which was very useful, i could prepare meals for my 2 year daughter. They had a nice playroom for the kids.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRJGadas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
Thank you very much for your kind recommendation. Your kind supports are always
and gratefully appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east africa
Level Contributor
129 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 June 2013

This is 5 star plus for value for money . Well located , large luxurious rooms for half what you would pay at the Hyatt yet certainly as good and next door.

The gym is large ,clean and well equipped for those that need exercise.

Our only grumble was the kitchenette has little to cook with in terms of utensils. So if you're going to stay for some time and want to cook in your apartment you will have to buy some pots , pans etc but its a small detail.

Service is great , the building clean modern and spacious .

All in all its 5 star pleasure to stay at !

Room Tip: We took a small suite it was huge for the price
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kuwinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
Thank you very much for your kind support to Grande Centre Point Hotel & residence Ratchadamri. I am very glad to heard that you appreciated with our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 June 2013

I stayed at the Grand Centre Point Hotel on the way back from Europe. It was a great choice - the hotel offered an oasis in the middle of a hot and hectic city that is Bangkok. The lobby is pleasant and welcoming with plenty of comfortable seating. For a very reasonable rate I got a deluxe apartment on the 41st floor. It had all the amenities, plus fantastic views. The room and the bathroom were both very spacious (44 sqm), well appointed and very clean. The kitchenette was well equipped and included a washing machine. The bed linen had a feel of luxury - beautiful cotton sateen. The addition of tropical fruit was a nice touch. Wi-fi internet was complimentary. Staff were attentive and very helpful. Free coffee and tea are available in the hotel lobby. I tried the Mesamis cafe within the hotel - it was ok, but overpriced for what was on offer. There are better food choices not very far, as the hotel is located centrally, near various shopping centres and only a short walk to public transport. You can book your airport transfer at the Concierge, but taking a cab is far cheaper - allow 400-500 bahts for this. If you need to exchange money, there is an ATM on the ground floor, but it charges 190 bahts for the service (in addition to your bank's service and conversion fees). You can exchange money commission free at the reception, although the exchange rate is a bit lower than the one at the major banks. TMB bank is around the corner and there is no shortage of exchange services in the shopping centres. All in all, this was an excellent experience and I can't wait to stay here again next time I am in Bangkok.

  • Stayed June 2013, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Saltywords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
Thank you very much for your kind recommendation. Your kind supports are always
and gratefully appreciated. And we are looking forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 June 2013

Located 2 minutes walk to the sky train. Friendly staff, HUGE rooms, ours was 42meters sq. clean, pleasant small kitchen with a washing machine. If you have small children this may be a huge plus!
Could not fault it, easy to get taxi, but why would you with public transport so close and cheap. Great hotel, a good experience. Will stay here again without a shadow of a doubt

Room Tip: This is great for a family. I say that in a positive way.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devons_daddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review, 4 July 2013
I am glad to heard that you are enjoy to stay with us.We are looking forward to welcoming you back in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grande Centre Point Hotel Ratchadamri

Property: Grande Centre Point Hotel Ratchadamri
Address: 153 / 2 Soi Mahatlek Luang 1, Ratchadamri Road, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#56 Spa Hotel in Bangkok
#68 Business Hotel in Bangkok
#69 Romantic Hotel in Bangkok
#90 Luxury Hotel in Bangkok
#97 Family Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grande Centre Point Hotel Ratchadamri 5*
Number of rooms: 497
Official Description (provided by the hotel):
Grande Centre Point Hotel Ratchadamri. Paradise amid the City of Angels Savour a heavenly stay in an urban paradise where sophisticated, world-class facilities meet heartfelt service. Grande Centre Point Hotel Ratchadamri is a refined oasis in the heart of Bangkok. The hotel is just minutes away from the central shopping district of Ratchadamri. Its location offers easy access to local landmarks, diverse entertainment and fine dining options – from the upscale Siam Paragon and CentralWorld designer malls to inexpensive bargains at the ManeeyaCenter, Amarin Plaza and President Tower Arcade. The city’s pulse beats just moments from Grande Centre Point Hotel Ratchadamri. ... more   less 
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Also Known As:
Grande Centre Point Hotel And Residence Ratchadamri
Grande Centre Point Bangkok

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