ive stayed at the queens garden resort 20 times as a stop over for 1 night . when i first stayed there in 2008 it was a pleasant and clean hotel good speaking reception staff and maids did keep the hotel rooms very clean. but have just returned from bangkok on the 12/02/12 and my experience this trip with the queens garden will never stay there again.
everytime i travel into bkk i have to phone hotel for pickup to hotel cannot find staff waiting for me at airport . this trip they had me waiting in airport 55mins so i had to get taxi meter to hotel. which i complained to the reception staff and was like talking to a stone wall all i got sorry sir. room air conditioning was leaking water all the time and had to use towels to dry floor reported to hotel reception and all i got was i will phone man to fix never came. on leaving the hotel in there shuttle there driver told my wife in thai as my wife is a thai national that every room the same water leaking from air condtioner and the big boss japanese company that own queens garden will not spend money on the hotel so many employess leave as have problem with customers complaining often about the condition of the hotel. me personally i have seen every time i travelled to the queens garden differant staff faces . i will not be staying there again .pity good location and shame gone down hill.
- Official Description (provided by the hotel):
- Queen's Garden Resort, one of the few true Bangkok Airport Hotels, conveniently located just five minutes from Suvarnabhumi International Airport and twenty five minutes from Bangkok City Centre. Queen's Garden Resort is two modern four story buildings with a hundred en-suite bedrooms, and, for the comfort and safety of our guests is completely non smoking. ... more less
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- Also Known As:
- Queen`s Garden Resort At River View Hotel Bangkok
- Queens Garden Hotel
- Queens Garden Bangkok