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“Overpriced for what you get”

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Queen's Garden Resort at River View
Ranked #585 of 879 Hotels in Bangkok
Reviewed 21 March 2012

I can't say this was a terrible place, because it really wasn't. The rooms were clean and comfortable. It is quite close to the airport and within walking distance to the Airport MRT, which is nice. The reason I don't give it a higher rating is simply because it is too overpriced. The current rate is 950THB for a double occupancy room. For that price I expected much nicer rooms. I also needed some laundry done and was going to have them do it for me until I found out the insanely high prices they charge for laundry. I would have expected that from a Hilton or Intercontinental, but this is far from that quality. I also felt like the staff was ruder than necessary. They want to be a higher end hotel, but it's clear they don't want to put in the work. All that said, it would get a "very good" review from me if it were priced closer to 500THB per night.

  • Stayed: June 2011, travelled with family
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Thank bballbronco12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 311 reviews

Reviewed 7 March 2012

we were booked in here by our tour operator as it is thai owned, and is very close to the airport. we didn't feel that it was up to standard for westerners, and there was nowhere nearby to walk out to.

having said this, the food was good, and the staff were lovely and very helpful.

  • Stayed: February 2012, travelled as a couple
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Thank lorriemarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2012

I booked a one night stay here as it's pretty much on the end of the runway at Suvarnabhumi airport. It can be very noisy as you would imagine but nothing a couple of earplugs won't resolve! The rooms are big, clean & comfortable and you are giving a wake up call in the morning. The food from the restaurant is VERY GOOD! The only gripe I had was the location. I planned to finish my shopping in BKK before I flew to the UK but the hotel won't provide you with one of their own taxi's to the tourist spots (even though they don't do much else!). They advise you to take the skytrain, but unless you know where you are going then there's not much else to do... there is nothing to do within walking distance of this place and acess to transportation is limited!
Be aware that they do offer a full American breakfast but not until 0730 onwards...

  • Stayed: February 2012, travelled solo
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1  Thank Richy102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2012

Like the previous review I have stayed quite a number of times and was happy with the hotel, although I do feel it has gone down hill.

The staff seem disinterested and a little rude, and the place is looking a little run down.

Not bad place but certainly not good, better hotels close by.

Also wifi cost 200 baht, this comes free with some other hotels

  • Stayed: February 2012, travelled on business
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1  Thank Roosta21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

ive stayed at the queens garden resort 20 times as a stop over for 1 night . when i first stayed there in 2008 it was a pleasant and clean hotel good speaking reception staff and maids did keep the hotel rooms very clean. but have just returned from bangkok on the 12/02/12 and my experience this trip with the queens garden will never stay there again.
everytime i travel into bkk i have to phone hotel for pickup to hotel cannot find staff waiting for me at airport . this trip they had me waiting in airport 55mins so i had to get taxi meter to hotel. which i complained to the reception staff and was like talking to a stone wall all i got sorry sir. room air conditioning was leaking water all the time and had to use towels to dry floor reported to hotel reception and all i got was i will phone man to fix never came. on leaving the hotel in there shuttle there driver told my wife in thai as my wife is a thai national that every room the same water leaking from air condtioner and the big boss japanese company that own queens garden will not spend money on the hotel so many employess leave as have problem with customers complaining often about the condition of the hotel. me personally i have seen every time i travelled to the queens garden differant staff faces . i will not be staying there again .pity good location and shame gone down hill.

Room Tip: choose a differant hotel
  • Stayed: February 2012, travelled with family
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1  Thank leekman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

A very good location to the airport. The hotel has a shuttle to take you too and from. The rooms are clean and reasonably comfortable. The hotel is on a canal. It was interesting watching all the monks come across the bridge in the morning.

  • Stayed: January 2012, travelled as a couple
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Thank GaleAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2012

A good overnight hotel for Bangkok airport. It's convenient for the airport, a taxi or the shuttle take less than 10 minutes.
The staff are friendly and helpful and importantly seem to be available 24 hours. The rooms we stayed in could do with some redecoration but they were basically clean, functional, air con worked, wi-fi worked. It is under the flight path but the way the rooms are layed out with the shower / toilet and an anti room on the outside with the bedroom inside seemed to cut out a lot of the potential noise..
We stayed on our way into Thailand before flying south. After this stay we decided to book again for the return and extended it for our extra night in Bangkok.It's a 15 minute walk to the airport Express train (City Line) so pretty easy to get to the centre of the city.
We didn't eat in the restaurant as we went to one of the many street vendors with seating just along the road.

Room Tip: The water / river facing rooms do look out over a river and Wat which is quite nice
  • Stayed: January 2012, travelled as a couple
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Thank PeterMGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen's Garden Resort at River View

Address: 22 Soi 7, Lat Krabang Road, Bangkok 10520, Thailand
Region: Thailand > Bangkok
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #585 of 879 Hotels in Bangkok
Hotel Class:2 star — Queen's Garden Resort at River View 2*
Number of rooms: 100
Official Description (provided by the hotel):
Queen's Garden Resort, one of the few true Bangkok Airport Hotels, conveniently located just five minutes from Suvarnabhumi International Airport and twenty five minutes from Bangkok City Centre. Queen's Garden Resort is two modern four story buildings with a hundred en-suite bedrooms, and, for the comfort and safety of our guests is completely non smoking. ... more   less 
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Also Known As:
Queen`s Garden Resort At River View Hotel Bangkok
Queens Garden Hotel
Queens Garden Bangkok

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